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Customer Service Owner Operator

Location:
Church Point, LA, 70525
Posted:
October 27, 2023

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Resume:

Renee' Bowers-Coco

Church Point, LA *****

ad0not@r.postjobfree.com

+1-318-***-****

Authorized to work in the US for any employer

Work Experience

Founder/Owner/Manager

Dejavu Vintage Market - Sunset, LA

January 2018 to Present

Owner Operator Manager

• Established and set up vintage retail shop

• Second location established in another town

• Provide a personal shopping experience to all customers

• Execute excellent customer service

Business Owner/Operator

Junkmeisters - Lafayette, LA

October 2017 to Present

1. This small business provides junk removal and cleaning service statewide. I was responsible for entire operations and management. Received calls and coordinated the work schedule. 2. Duties included assisting on the job site as needed. 3. Processed invoices and payments for completed jobs 4. Maintained excellent customer service and follow up on customer satisfaction guarantee.

• Services included contract work with Di-tech Mortgage Company and Shellpoint Mortgages on foreclosed homes

Owner/Operator

Dejavu Grooming, Kennel, Boarding - Opelousas, LA

May 2014 to October 2023

Owner/Operator

• Operates a small grooming facility which has downsized to mobile grooming

• Offered extended care for dogs in facility and in my home

• Operated a small breeding program of chihuahuas and yorkies Founder and CEO

Happy Days Daycare and Preschool, Inc. - Opelousas, LA November 2006 to May 2014

Responsibilities

Responsible for the overall operation of a class "A" Daycare center.

• Established and Managed 3 sites

• Recruited, trained and managed a staff of 14 employees

• Establish guidelines for employment

• Payroll

• Follow and establish guidelines for the federally funded Food program with the LA Department of Education

• Set the example of responding to children with proper respect

• Establish Health and Safety Guidelines within the center

• Plan and implement training in accordance to annual requirements. Accomplishments

• Participated in the Quality Start Rating system and earned a 2 star rating at all centers

• Completed the Administrative course and received the applicable credential

• Opened two additional locations in 2008 and 2010 Skills Used

• Ability to multi task and manage a diverse group of employees and students

• Excellent communication skills

• Ability to respond quickly during an emergency

• Always prepared for an unannounced visit from the state licensing agencies

• Ability to remain calm in a sometimes chaotic environment of restless children

• Superior customer service

Direct Service Worker (DSW)

Gulfcoast - Lafayette, LA

January 2008 to October 2010

Assisted client with activities of daily living, transportation to physician appointments, medication reminders.

Education

Associate Degree in early Childhood Education

Louisiana State University - Eunice, LA

2005 to 2006

Skills

• Management

• Human Resources

• Customer service (10+ years)

• Recruiting

• Retail Management

• Marketing

• Store Management Experience



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