North America Third Party
Resume:
Lisa M. Smith
Phone: (313-***-*****
ad0nop@r.postjobfree.com
Professional Record
Auxilio, May 2023-Current
Special Needs Driver/Monitor
Unifi-November 2019-February 2023
Below Wing Agent\Accountability Specialist Agent\TDY
Fill Good Dental Care, Dec 2018
Receptionist --HIPAA, SOP, Dental verifications Appts, charting, predermination/authorization
Anna Grace, Aug 2018-Mar 2019
Appone-Henry Ford Health, Mar 2017-Aug 18
Emergency Depart -REGISTRATION Bedside /
ATMO/RTE-CHAMPS, HAP, MCAID/MCARE
General Motor April 2016-March 2017
Engine Dept. and Paint shop. QA, SOP, JIT,
Level-5
Datamatics Global Services, July 14- Apr 2016
Medical Verification Specialist--Web-based insurance coverage (major and minor) for North America, State to State medical eligibility and benefits including but not limited to Medicaid/Medicare, verifying coverage for subscriber and family, validating medical coverage for accuracy and resolving discrepancies
OnStar May 2013- June 2014
Customer Relations Associate—handled multiple calls from subscribers and third party agencies and dealers, documented customer’s complaint/issue, recorded details of actions taken to resolve complaint, performed customer verification, organized work flow for shift
Silk Manor & Cafe, March 2010- August 2013
Banquet/Event Consultant
Budget, planned and executed event for client fulfilled clients wishes for their event, met and documented event details with vendor. Staff
Education
University of Phoenix, March 2009-2010
Healthcare Administration
Skills
EMR/paper chart Data Entry Faxing/Scanning Documents
40 wpm
Scheduling Appointments
Medical Terminology Computer Literate
Research Databases Validating Insurance Information
Medicare/Medicaid Systems Client/Customer Relations
VOLUNTEER
Yunion 2018-2023
Blight Detroit 2022-23
HARTFORD HEAD START AGENCY THE PARENT COMMITTEE PARENT POLICY COMMITTEE, Chairperson 09-10
Assisted with planning short & long term goalsfor Health Nutrition policy making
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