D
Frederick
Darleen
frederickdarleen@gma
il.com
Northville, United
States 48167
SUMMARY
Ambitious student pursuing Surgical Technologist degree eager to Learn and contribute my medical Knowledge to Surgical Technician role .Motivated student seeking opportunity in Surgical Technician to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Skilled in various positions in a Healthcare settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings. Flexible hard worker ready to learn and contribute to team success. SKILLS
Equipment testing and calibration
Laboratory assay analysis
Relationship building
Excellent Communication Skills
Meticulous attention to detail
Excellent communication skills
Project management
Pleasant demeanor
Strong interpersonal skills
Critical thinker
Able to lift 50 pounds
Understands medical procedures
Specimens collection and processing
Proper sterilization techniques
Advanced anatomy knowledge
Stocking supplies
Professional bedside manner
Charting expertise
Patient feeding
Documentation procedures expert
Patient toileting
Patient skin and nail care
Heavy lifting
Effective customer communication
Policies and guidelines
Medical terminology knowledge
Patient relations
Infection control procedures
Care records oversight
Quick problem solver
Catheter change and preparation
Calm and level-headed under duress
Helping with medication
Respiratory equipment training
General housekeeping ability
Collecting specimens
Collecting vital signs
Quality assurance controls
Preparing meals
Monitoring fluids
Performing patient intakes
Grooming and bathing assistance
Positive interactions
Records audits
Community advocate
Knowledgeable in 52 EMR systems
Medical auditing
Telephone etiquette
Patient care assessments
Inventory coordination
Work well independently
Inventory controls
EXPERIENCE
COVID-19 Screener/ Lab Specimen Processor
Novi, MI
Ascension Providence Park Hospital/ Jan 2021 to Current Prepared specimens for in-house testing and for transport to off-site to reference laboratories.
Labeled and numbered specimens for accurate recordkeeping and blind testing. Met quality control standards by examining specimens for adequacy and appropriateness.
Maintained compliance with standards for patient confidentiality, work accuracy and infection control.
Processed specimens and prepared each for shipment to testing laboratories. Donned and doffed personal protective equipment per company protocol to reduce spread of virus.
Communicated professionally to explain COVID-19 screening procedures to staff members and visitors.
Worked outdoors in extreme cold or heat to screen incoming visitors for COVID-19 symptoms.
Inventoried and ordered medical and office supplies. Inspected and tested equipment regularly to verify proper functioning for treatment needs.
Maintained compliance with HIPAA protocols to safeguard patient privacy. Sanitized work area and sterilized equipment and instruments to comply with protocols.
COVID SCREENER/Patient Service Representative
Detroit, MI
State of Michigan Dept Human Services/ LTS Labs/ May 2020 to Nov 2020 Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations. Documented and managed patient information in computer system. Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
Administered required COVID-19 rapid tests and sample collection using proper swabbing technique.
Maintained cleanliness of testing booth and testing materials to comply with CDC guidelines.
Followed in-process quality control procedures and performed accurate data entry of patient information to prepare collected specimens for testing and analysis. Prepared, processed and analyzed lab samples.
Followed laboratory guidelines for handling biological specimens. Data Entry Specialist
Ann Arbor, MI
University Of Michigan /Cardone Records/ Jan 2020 to Apr 2020 Identified, corrected and reported data entry errors. Identified and corrected data entry errors to prevent duplication across systems. Compiled data from source documents prior to data entry. Reviewed and updated account information in company computer system. Identified errors in data entry and related issues by mentioning to supervisors for resolution.
Adhered to strict data confidentiality policies to prevent information leakage. Executed data verification to ensure expedient error detection. Maintained quality levels above prescribed minimums to support team productivity. Monitored updates to company databases and corrected identified errors. Verified and logged deadlines in response to daily inquiries and requests. Reviewed database entries to verify regulatory compliance. Supported document reviews and auditing by locating and providing required data, reporting on input procedures and other relevant circumstances as necessary. Compiled, sorted and verified digital data against source documents. Reviewed source documents to locate required data for entry. Completed over 500 10-key actions per hour with 99% error rate as required Transferred completed work to Supervisor for review and approval. ROI Specialist
Novi, MI
Ascension Providence Park Hospital/ Ciox Health/ Sep 2015 to Nov 2019 Released information to persons or agencies according to regulations. Demonstrated self-reliance by meeting and exceeding workflow needs. Demonstrated leadership by making improvements to work processes and helping to train others.
Juggled multiple projects and tasks to ensure high quality and timely delivery. Provided excellent service and attention to customers when face-to-face or through phone conversations.
Prioritized and organized tasks to efficiently accomplish service goals. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Determined and implemented techniques to improve medical records retrieval process.
Verified record copies before handing each over to check for and remove unnecessary details.
Streamlined day-to-day office processes to meet long-term goals. Medical Records Field Technician
Ann Arbor, MI
Ciox Healthcare/ Sep 2015 to Nov 2019
Entered patient insurance, demographic and health information into software and confirmed records.
Pulled patient records and transferred information uploading all charts retrieved to via secure encrypted flash drive before leaving site and computer Released information to persons or agencies according to regulations. Safeguarded medical records to maintain patient confidentiality. Verified record copies before handing each over to check for and remove unnecessary details.
Processed subpoena's from all divisions of government courts from local, state,federal and supreme, verifying
Determined and implemented techniques to improve medical records retrieval process.
Processed requisitions for all various attorneys, law offices, insurance companies, Traveled for company through out the United States for one and half year, on assignment for approximately 5 weeks minimum
Streamlined day-to-day office processes to meet long-term goals. Custodial Worker
South Lyon, MI
Providence Medical Center/ Jul 2015 to Jul 2016
Reduced cleaning time significantly while maintaining company quality standards. Checked and stocked inventory throughout facility to meet expected demands. Sanitized and deep cleaned bathroom floors and surfaces. Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Stored, used and disposed of cleaning chemicals and supplies. Stocked, sanitized, cleaned and inspected restrooms. Reported interior and exterior maintenance needs to managers. Maintained inventory of cleaning supplies and documented items requiring reorder. Responded to emergency cleaning requests to meet client expectations. Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
Monitored cleaning supply levels and requested reordering when inventory ran low. Read and followed company, customer and safety rules, policies and procedures. Recorded routine inspection and maintenance activities. Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
Podiatry Assistant
Northville, MI
Northville Family Foot Specialists/ Aug 2000 to Sep 2009 Maintained clean surgical area for procedures using aseptic techniques. Collaborated with physician during examination and procedures, producing needed tools or supplies.
Led patients to treatment rooms and answered questions regarding procedures in easy-to-understand terminology.
Restocked shelves and procedure trays to maintain proper inventory levels. Assisted in minor surgical procedures.
Reconciled patient data and demographics for up-to-date electronic medical records. Facilitated support to office staff by answering phones, invoicing patients and scheduling appointments.
Reviewed discharge instructions and prescription information for accuracy and delivered to patients at checkout.
Recorded patient care information and medical history within charts. Answered phones, scheduled appointments, greeted patients and ordered supplies. Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Prepared patients for examinations, taking vital signs and updating medical histories. Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Kept facility stocked with necessary supplies, equipment and instruments. Sterilized medical equipment after each procedure. Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Assisted with technical treatments and entered information within patient records and charts.
Positioned patients for optimal comfort prior to procedures. Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Assisted back office patient processes to reduce office wait times. Supervised both clinical and administrative duties in medical office setting. Ordered and received disposable supplies and created SAP purchase orders. Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
Performed xrays on patients per physcians orders
EDUCATION AND TRAINING
Bachelor of Arts: Behavioral Sciences/Liberal Arts University of Michigan - Dearborn 2012
Dearborn, MI
Associate of Arts: Liberal Arts And Sciences
Madonna University May 2007
Livonia, MI
Massage Therapist Certification: Massage Therapy
Freedom Eagle Massage Insitute Oct 1998
Plymouth, Mi
Some College (No Degree): Liberal Arts And General Studies Oakland Community College
Farmington, Mi
Medical Assistant Certification: Medial Assistant
Ross Medical Education Center Dec 1995
Brighton, MI
Hospice Cargiver: Hospice Caregiver From 1992-2009 Anglea Hospice