Post Job Free

Resume

Sign in

Quality Assurance Customer Service

Location:
Atlanta, GA
Posted:
October 27, 2023

Contact this candidate

Resume:

Gerroald L. Russell

**** ** ***** ***, ****** City, FL. 33328, Tel. 954-***-****

Qualification Summary: Trustworthy, ethical, and discreet, committed to superior customer service. Able to provide on-the-job training to new employees. Proficient identifying issues and problem solving. Excellent written and verbal communication skills. Able to lift up to 100 lbs. Able to work in fast paced high volume environment. Knowledgeable of workplace rules and regulations. Strong organizational, time management and mathematical skills.

WORK EXPERIENCE

Gerhold Electric 11/2022– Present

“Electrician” Sunrise, FL.

Install Electrical panels along with wiring.

Install piping to run wiring inside poles or buildings.

Set-up Electrical panels to be mounted.

Install wiring on Residential homes

Set-up breaker panels on residential homes

Install breakers for AC units.

Madix Innovation on Display 08/2015 – 07/2016

“Quality Assurance Supervisor” Electic, Al.

Facilitate proactive solutions by collecting and analyzing quality data.

Report all malfunctions to production executives to ensure immediate action.

Supervise, guide inspectors, technicians and other staffs members.

Monitor all operations that affect quality.

Experience in reviewing current standards and policies.

Keep records of quality reports, statistical reviews, and relevant documentation

Communicate with external quality assurance officers during on-site inspections.

Devise procedures to inspect and report quality issues.

Paramount Vending 08/2009 – 07/2015

“Route Driver/ Stocker” Pompano Beach, FL.

Maintain inventory in vending machines on pre-set route, including filling, rotating, transferring, merchandising and waste management.

Cleaning, servicing, and maintaining vending machine on pre-set route.

Manage route schedule based on continued changes with machine sales.

Experience route delivery of products to vending machines on customer premises.

Retrieved, shrink wrap, label all products from specified area and pack fragile merchandise for shipment.

Experienced in loading and stocking of all merchandise onto trucks.

Perform routine repairs and meltdown.

Paramount Vending 08/2009 – 07/2015

“Fork Lift Maintenance Manager” Pompano Beach, FL.

Ensured shipping areas are cleared of all outgoing products.

Stack cases of product on pallets in an efficient and secure manner

Verify and ensure materials pulled from inventory are accurate by comparing work order to transfer sheets.

Operate fork lift and move materials according to work order and material transfer sheet.

Conduct physical inventory as required.

Conduct all maintenance on forklifts as required.

Maintain cleanliness to workspace in the warehouse.

Monitor and maintain accurate inventory.

Weigh products and record weight and other data in product labels

Clean work area and equipment regularly by removing empty pallets, wood and plastic

Atlas Logistics Corporation 11/2002 – 07/2009

“Lead Technician Operator” Atlanta, GA.

Stack cases of product on a pallet in an efficient and secure manner

Complete daily cycle count. Enter data from cycle count in the computer.

Experienced shrink wrapping, boxing, and labeling for quality delivery.

Facilitate all off-site storage, inventory, and record management requests.

Document current policies and procedures in the COS Department as well as implement new procedures for improvement.

Daily maintain an operated 3- ton standup forklift

Experience stocking and merchandising

Select cases of product that correspond to WIN system.

Receive orders for shipping using all methods to ship accurately and without damage.

Experienced shrink wrapping, boxing, and labeling for quality delivery.

Able to identify information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records

EDUCATION

Walden University 08/2012 – 06/2014

Earned up to 57 credit hours toward Psychology/Workplace Degree

Coosa County Central High 08/1989 – 05/1992

Earned High School Diploma

SKILLS/CERTIFICATIONS

Certified Forklift and Pallet Jack Operator 02/2000--05/2009

Certificate of Appreciation 06/2005

Employee of the Month 08/2013

US Navy 03/1995-12/2000

REFERENCE

Furnish upon request



Contact this candidate