CHARLENE JOHNSON, PMP
*** *. ***** ****** **** *, Plainfield, NJ • 908-***-**** • *******************@*****.***
DETAIL-ORIENTED LOGISTICS MANAGER
Logistics Specialist • Shipping Manager • Supply Chain Manager • Project Manager
Project Management • Supply Chain Management • Shipping & Logistics • Customer Service
Optimized Vendor Portfolio • Developed Programs • Improved Logistics • Optimized Operations
PMP Certification • Food Safety Management Certification • DOT Certification • Payroll Certification
WORK EXPERIENCE
Public Consulting Group; Boston, MA July 2022 - May 2023
Field Support Broker, Remote
●Allocated and managed monthly budget to assist participants as self-directed employers.
●Completed visits and risk assessments to ensure participants' compliance with the program.
●Created cash management plans for participant utilization of budget authority.
●Assisted in the management of the participant budget for the program.
Amazon; Seattle, WA April 2022 - July 2022
Leave Agent, Virtual Human Resource Disability
●Championed “leaves of absence” for all Amazon employees while maximizing productivity.
●Oversaw all leave of absence requests and accommodations requiring special attention.
●Created cases and tasks for case managers and accommodation specialists to review to decide on the status of employee cases.
NFI Industries; South Plainfield, NJ Nov 2018 - Jan 2021
Logistics Supervisor
●Launched the 1st Transitional Training Driver Program for the NFI Staples Account allowing drivers to be trained right out of school.
●Provided daily leadership to the Transportation team for South Plainfield drivers to ensure timely and accurate deliveries, safe working conditions, and a positive environment.
●Spearheaded all aspects of the driver scheduling process and weekly payroll.
●Coordinated load completions and data entry into TMW and weekly expense transfers.
●Directed the maintenance of equipment with management and fleet.
●Improved operations by making recommendations to management on initiatives and programs.
●Adhered to established corporate and department policies and procedures.
●Provided feedback, coaching, guidance, and recognition to enhance skill development.
●Resolved employee relation issues, discipline actions, problem resolution, and terminations.
Open Road; Bridgewater Township, NJ Sep 2017 - Nov 2018
Motor Vehicle Admin
●Processed all motor vehicle registration, titles, and plate applications ensuring accuracy.
●Completed applications for handicap permits and processed all changes in vehicle registration.
●Processed daily deposits for all departments of the Mercedes Benz dealership, including daily cash count, receipt, and posting of all monetary transactions; reconciled daily bank deposits.
City of Plainfield; Plainfield, NJ Aug 2016 - March 2017
Clerk 1, Department of Public Works & Urban Development
●Reduced work backlog by 75% decreasing processing time from 3 to 4 weeks to 5 days.
●Operated in the capacity of Technical Assistant for Inspections/Building Division.
●Provided technical assistance in issuing construction permits to ensure compliance with the provisions of the New Jersey Uniform; followed construction code and model codes.
●Evaluated applications ensuring all necessary documents are included for completeness.
●Calculated routine fees, collected payments, and issued receipts and permits daily.
Ahold Ecommerce Sales; Jersey City, NJ June 2014 - June 2015
Supervisor Transportation
●Transitioned 200+ drivers from warerooms to distribution in 3 months without affecting 85% on-time delivery DC startup for Peapod by Stop & Shop Deliveries.
●Completed employee staffing, interviewing, reviews, & schedules; review and submit payroll for a transportation team of 200+.
●Provided daily leadership to the Transportation team including supervisors, dispatchers, clerks, and drivers to ensure timely and accurate deliveries and safe working conditions.
Tharanco Group/GNC/Dunning; Bayonne, NJ Nov 2012 - March 2014
Planner
●Reviewed, sorted, and planned daily orders for shipping throughout the day.
Boconcept; Bayonne, NJ Jan 2006 - Sep 2012
Logistics Shipping Manager
●Achieved $400,000 in operational cost savings in the 1st year to optimize profitability.
●Promoted from Shipping Manager to Logistics & Operations Manager within 6 months.
●Orchestrated all aspects of the daily operations for the DC shipping department.
●Completed employee reviews, work schedules, and submitted weekly payroll for the team.
Prior Experiences: Humanscale, Shipping Manager
EDUCATION
Union County College, Cranford, NJ
Associate of Arts, Applied Science
Montclair State University, Montclair, NJ
Bachelor of Science, Business Management
TECHNOLOGIES & CERTIFICATIONS
Technologies: SAP, CRM, ADP, TMS, Peoplenet, AXAPTA, Microsoft Dynamics, MANHATTAN, AS400, TMS, Peoplenet, WMS, CSM, ADP, MASS 500, VSR, VANTAGE, SCI, Microsoft Office Suite- Word, Access, Excel, Works, Acrobat Reader, PowerPoint, Internet Explorer and Lotus Notes
Certifications: Project Management Certification, Rutgers University; Medical Administrative Assistant (Billing & Coding) Certification, PC Tech; Food Safety Management Certification and DOT Certification, AHOLD E-Commerce Sales; Payroll Certification, Hudson County Community College