CHARLENE JOHNSON, PMP

*** *. ***** ****** **** *, Plainfield, NJ • 908-***-**** • ad0nme@r.postjobfree.com

DETAIL-ORIENTED LOGISTICS MANAGER

Logistics Specialist • Shipping Manager • Supply Chain Manager • Project Manager

Project Management • Supply Chain Management • Shipping & Logistics • Customer Service

Optimized Vendor Portfolio • Developed Programs • Improved Logistics • Optimized Operations

PMP Certification • Food Safety Management Certification • DOT Certification • Payroll Certification

WORK EXPERIENCE

Public Consulting Group; Boston, MA July 2022 - May 2023

Field Support Broker, Remote

●Allocated and managed monthly budget to assist participants as self-directed employers.

●Completed visits and risk assessments to ensure participants' compliance with the program.

●Created cash management plans for participant utilization of budget authority.

●Assisted in the management of the participant budget for the program.

Amazon; Seattle, WA April 2022 - July 2022

Leave Agent, Virtual Human Resource Disability

●Championed “leaves of absence” for all Amazon employees while maximizing productivity.

●Oversaw all leave of absence requests and accommodations requiring special attention.

●Created cases and tasks for case managers and accommodation specialists to review to decide on the status of employee cases.

NFI Industries; South Plainfield, NJ Nov 2018 - Jan 2021

Logistics Supervisor

●Launched the 1st Transitional Training Driver Program for the NFI Staples Account allowing drivers to be trained right out of school.

●Provided daily leadership to the Transportation team for South Plainfield drivers to ensure timely and accurate deliveries, safe working conditions, and a positive environment.

●Spearheaded all aspects of the driver scheduling process and weekly payroll.

●Coordinated load completions and data entry into TMW and weekly expense transfers.

●Directed the maintenance of equipment with management and fleet.

●Improved operations by making recommendations to management on initiatives and programs.

●Adhered to established corporate and department policies and procedures.

●Provided feedback, coaching, guidance, and recognition to enhance skill development.

●Resolved employee relation issues, discipline actions, problem resolution, and terminations.

Open Road; Bridgewater Township, NJ Sep 2017 - Nov 2018

Motor Vehicle Admin

●Processed all motor vehicle registration, titles, and plate applications ensuring accuracy.

●Completed applications for handicap permits and processed all changes in vehicle registration.

●Processed daily deposits for all departments of the Mercedes Benz dealership, including daily cash count, receipt, and posting of all monetary transactions; reconciled daily bank deposits.

City of Plainfield; Plainfield, NJ Aug 2016 - March 2017

Clerk 1, Department of Public Works & Urban Development

●Reduced work backlog by 75% decreasing processing time from 3 to 4 weeks to 5 days.

●Operated in the capacity of Technical Assistant for Inspections/Building Division.

●Provided technical assistance in issuing construction permits to ensure compliance with the provisions of the New Jersey Uniform; followed construction code and model codes.

●Evaluated applications ensuring all necessary documents are included for completeness.

●Calculated routine fees, collected payments, and issued receipts and permits daily.

Ahold Ecommerce Sales; Jersey City, NJ June 2014 - June 2015

Supervisor Transportation

●Transitioned 200+ drivers from warerooms to distribution in 3 months without affecting 85% on-time delivery DC startup for Peapod by Stop & Shop Deliveries.

●Completed employee staffing, interviewing, reviews, & schedules; review and submit payroll for a transportation team of 200+.

●Provided daily leadership to the Transportation team including supervisors, dispatchers, clerks, and drivers to ensure timely and accurate deliveries and safe working conditions.

Tharanco Group/GNC/Dunning; Bayonne, NJ Nov 2012 - March 2014

Planner

●Reviewed, sorted, and planned daily orders for shipping throughout the day.

Boconcept; Bayonne, NJ Jan 2006 - Sep 2012

Logistics Shipping Manager

●Achieved $400,000 in operational cost savings in the 1st year to optimize profitability.

●Promoted from Shipping Manager to Logistics & Operations Manager within 6 months.

●Orchestrated all aspects of the daily operations for the DC shipping department.

●Completed employee reviews, work schedules, and submitted weekly payroll for the team.

Prior Experiences: Humanscale, Shipping Manager

EDUCATION

Union County College, Cranford, NJ

Associate of Arts, Applied Science

Montclair State University, Montclair, NJ

Bachelor of Science, Business Management

TECHNOLOGIES & CERTIFICATIONS

Technologies: SAP, CRM, ADP, TMS, Peoplenet, AXAPTA, Microsoft Dynamics, MANHATTAN, AS400, TMS, Peoplenet, WMS, CSM, ADP, MASS 500, VSR, VANTAGE, SCI, Microsoft Office Suite- Word, Access, Excel, Works, Acrobat Reader, PowerPoint, Internet Explorer and Lotus Notes

Certifications: Project Management Certification, Rutgers University; Medical Administrative Assistant (Billing & Coding) Certification, PC Tech; Food Safety Management Certification and DOT Certification, AHOLD E-Commerce Sales; Payroll Certification, Hudson County Community College

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