ZITA L. HILL
Lithonia, Ga 30058
ad0nmd@r.postjobfree.com
OBJECTIVE STATEMENT: To obtain a position with a company with a positive work environment where my skills and expertise can be utilized to enhance my career endeavors and for career advancement. WORK EXPERIENCE
PRN
March 2022 to Present Ridgeview Behavioral Health
• Providing direct patient care, guidance, and positive role modeling
• Planning, implementing, evaluating and monitoring treatment activities and groups
• Assignments of patients
• Educating patients and their families
• Responsible for taking vitals of patience at intake. Loss Prevention Specialist
October 2000 to June 2021 TJ Max Corporation – Atlanta, Ga
Maintain Customer Service on the Sales Floor.
Ensure Inventory Control
Monitor Surveillance throughout the store.
Report Directly to Distract Manager of Corporate Head Quarters. OFFICE ADMINISTRATION CLERK I
March 2018 to July 2019 HOUSING AUTHORITY OF FULTON COUNTY – Atlanta, GA
• Administrative Assistant to the Assistant Director.
• Responsible for front office management of reception area.
• Served as central point of contact for internal employees and external vendors.
• Greet clients and perspective clients to assist with eligibility.
• Make copies, send faxes, and distribute mail in a timely manner.
• Answered multi-line telephone.
• Ability to communicate with diverse populations.
• Other duties as assigned.
OFFICE MANAGER
August 2015 to March 2018 CARE FIRST HOMECARE – Memphis, TN
• Assigned nurses using specialized computer database system.
• Collections, accounts payable, and accounts receivable.
• Scheduling nurses to various locations.
• Prepared bank deposits for bank processing.
• Responsible for marketing and promotion of business.
• Responsible for other office duties as assigned. RESIDENCE RELATIONS/LEASING AGENT
October 2012 to September 2015 THE PRESERVE AT SOUTHWIND/FOGELMAN PROPERTIES Memphis, TN
• Responsible for leasing apartment units including collecting rental payments.
• Ensured apartment readiness from vacancy to occupancy.
• Scheduled contracted/vendor service personnel.
• Interpreted and implemented Federal Housing policies and guidelines.
• Submitted documentation for prospective residents to ensure eligibility.
• Ensured work order requests were completed in a timely manner.
• Organized/updated files according to company policies and procedures.
• Monitored conditions of apartments and recommended/approved repairs.
• Attended seminars sponsored by Fogelman Corporation.
• Received numerous certifications. (can be obtained upon request) . SALES/FINANCING/SERVICE WRITER AND TAGS
June 2004 to July 2006 PUTNAM LINCOLN/MERCURY OF MEMPHIS – Memphis, TN
• Negotiated and completed sales while maintaining positive customer relationships
• Leasing of vehicles and prepared automobile titles.
• Verification of credit applications.
• Made cold calls to potential customers.
• Prepared documentation for finance manager’s review and approval of sales.
• Responded to telephone requests and other duties as assigned.
• Company closed.
ASSISTANT MANAGER OF SALES
Dec. 1998 to Company Closed THE AVENUE/PAUL HARRIS STORES, INC. - Memphis, TN
• Daily calculated store revenue.
• Collections on customer credit accounts.
• Balanced, prepared, and completed bank deposits.
• Prepared work schedules, payroll and store inventories.
• Location closed due to tornado destruction and never reopened. HEALTH CARE TECHNICIAN
Jan. 1993 to July 1996 NORTH MS REGIONAL HEALTH CENTER - Oxford, MS
• Ensured that the mentally challenged and physically challenged patients received appropriate care in a safe and comfortable environment.
• When acting as staff supervisor, prepared work schedules, maintained activity log and supervised workers.
• Received training and became a certified staff supervisor.
• Supervised Group-Homes for the mentally challenged.
• Relocated to Memphis, TN.
OTHER EXPERIENCE
• Microsoft Office (i.e. Word, Some Excel)
• Yardi Program System
• Yeildstar Program System
• IMS Database System,
• D-3000 and Novell System
• AFS Computer Program
• Ability to utilize multi-line telephone systems and basic office equipment
• Event Planning
EDUCATION
• CPR Certified – KinderCare – 2017
• Certified in Various Aspects of Apartment Leasing – 2014 and was ongoing until job ended
• Certified Automobile Sales Person
• North Mississippi Community College – Course Study
• Oxford Senior High School – Diploma
REFERENCES
Available Upon Request