Adrianna Johnson

*** ****** ******

Charleston SC 29414

ad0nlv@r.postjobfree.com

843-***-****

QUALIFICATIONS:

● Computer Skills: MAC and PC proficient: (Advanced) MS Word, MS Excel, MS PowerPoint and Outlook.

● Strong verbal, personal and communication skills.

● Ability to work independently and in conjunction with co-workers of all levels.

● Detailed-oriented, flexible, organized and goal directed.

● Knowledge of Medical Terminology

● Ability to deescalate issues appropriately

● Strong organizational and problem-solving skills

● Ability to multi-task in a fast-paced environment

● Epic Trained Specialist

● Sales Force

● E-Commerce

Change HealthCare

AR Team Supervisor

April 2019-Present

● Plan, coordinate, and provide day-to-day supervision necessary to run an effective and efficient department, which includes assigning weekly worklist and AR prioritization reports

● Perform monthly audits and provide additional training as needed

● Conducts in depth chart reviews to determine if service provision is appropriate and meets quality standards.

● Quality review

● Train new and existing employees

● Maintain several accounts for billing purpose

● Run reports and data analysis reports(I.E QA onshore team report, Bad Debt report, Audit reimbursement report, Aurora pre-collect report, and 45 day report etc)

● Handle appeal for medical determination

● Manage payment and adjustment on new and old accounts

● Handle the collection for self-pay accounts

● Handle bad debts accounts

● Maintain insurance website for billing

Concentra Medical Center

Front Office Specialist

August 2015 – April 2019 5 years 7 months

● Opened and closed facility

● Handled new and recurring worker's compensation patients

● Processed referral and transfer of care

● Scheduled new and recurring patients

● Maintained daily collections

● Processed Physical Therapy referral

● Processed check-in and check out

Beaufort Memorial Hospital

Unit Secretary

September 2011 - February 2014

● Received patient insurance information

● Registered patient to be seen in different area per doctor

● Filed insurance with various insurances through Entelgent

● Trained new employees on the day to day operation of the ER

● Collect co pays

● Referred patients to financial institutions that can help with insurance in the event of self-pay.

● Input orders from doctors

● Handle medical transfer from one facility to another TLC- Massage Therapist

August 2006 - August 2007 1 year

American Intercontinental University- Associates Degree June 2005 - May 2006 11 months

Contact this candidate