Customer Service Food
Resume:
Melissa Trail
Salem, VA *****
***********@*****.***
Work Experience
Front of the house manager
The Copper Kettle Restaurant - Moneta, VA
April 2017 to September 2022
Responsible for the entire front of the house employees interviews hiring termination of employment of employees making schedule employees paperwork opening and closing restaurant handling and counting all money keeping track of revenue keeping track of all supplies needed for restaurant keeping all customers happy and satisfied and building a wonderful family with the customers and my staff Bartender/Server
The Copper Kettle Restaurant - Moneta, VA
April 2017 to September 2022
Food service
Customer service
Handling and making all alcoholic beverages for the entire restaurant and lounge area Cleaning
Stocking
Ordering through ABC
Multitasking when needed I would bartend or serve if someone was on vacation or short staffed and still have all manager responsibilities
Bartender/Server
Macado's - Roanoke, VA
January 2009 to April 2017
Food service
Customer service
Handling and making all alcoholic drinks for the entire restaurant and lounge area Cleaning
Opening and closing bar
Handling register
Bartender/Server/Hostess
coach and four restaurant - Roanoke, VA
August 1994 to January 2009
Food service
Customer service
Bartending
Handling money
Answer phone
Take reservations
Keeping flow of restaurant under control
Cleaning
Building a great clientele
Education
High school diploma
Patrick Henry - Roanoke, VA
September 1990 to June 1994
Skills
• Restaurant Management
• POS
• Bartending
• Kitchen Management Experience
• Banquet Experience
• Host/Hostess
• Food Safety
• Food Handling
• Management
Certifications and Licenses
Tips certified
Food Safety Certification
Additional Information
Customer service is my number one goal
Very interested in expanding my horizons in different ways new experience in new industries Very loyal and dependable
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