SUHAS KOTHARI

**, **********, *.*.****, Ghatkopar (East), Mumbai – 400077

+91-982*******

ad0nhv@r.postjobfree.com

Career Aspiration

I am seeking a challenging career in a globally competitive environment. Key areas of expertise includes: Business Development, Sales Opetrations / Commercials, Key Account Management, Procurement, Administration.

A proven track record in linking corporate vision to the delivery of desired results through people empowerment and the effective use of resources, processes and technologies. Demonstrated ability to plan, develop and manage IG & CAPA unit with a keen focus on maximizing gains while maintaining appropriate risk tolerance levels.

A strong motivator and team player with effective leadership, communication, decision making, problem solving and interpersonal skills, together with a bottom-line corporate focus and a results driven attitude. Academic Credentials

MBA in HRM from NIBM – 2014.

Diploma in COMPUTER TECHNOLOGY Mumbai University – 1992.

SSC, Mumbai, Maharashtra Board – 1989.

Computer Skills

Proficiency with office suite : Word, Excel, Powerpoint, Outlook

Online meeting tools : Zoom, Google meet, Teams, GoTo meeting Key Skills

Excellent Administrator, Team Leader/Builder & Manager.

Train, Manage & Motivate Team members.

Confident Leader of Customer Service Support team. Employment History:

24 Frames Digital (Mumbai) Feb 2016 – Till date

Manager Commercials, Sales, Procurement and Client Service Webcasting, Video Conferencing, Media and Web Server infrastructure, Digital Marketing Solutions and Video creation

New Business Development : Understand clients requirements and send proposals for the same. Negotiations, followups and close the deals with client. Attend new queries via mails / phone calls / face to face meetings with client to close the deal

Operations : Assign and manage team for execution of events curated for clients

Procurement and negotiations with vendor

Team Management : Manage all leads and inquiries via CRM Software. Lead a team of 5 people

Training : Train the new joinees in the Sales and commercials team

Collections : Outstanding payment followup and recovery from client

Key accounts / Enterprise Business : Mahindra & Mahindra, Raymonds, Shobiz, TAFE, Manipal Cigna, Kotak Mahindra Bank

Jayesh Industries Ltd. (Mumbai) Aug 2013 – July 2015 Dy. Manager HR & Admin

ISO Certified Manufacturing Company

Administrate & Supervise daily office administration activities & maintain company assets.

Lead a team of 20 people across various departments: Admin, Accounts, Exports, and Dispatch.

HR Functions – maintain Employee Attendance, Leave, PF, ESIC, records of the employees.

Recruitment (shortlist CVs & conduct Interviews) & Training of new Joinee in the company.

Managing accounts for Company’s Administrative Expenses including petty cash and recurring office expenses.

Renewal of Licenses, Policies & Digital Signatures related to Factory & Company operations.

Handle all the court & legal matters of the Company & renewal of licenses for the establishments.

Organize events for company: Picnics, Parties & Social-Events. Indus Systems & Services Pvt. Ltd. (Mumbai) Jan 2012 – July 2013 Administration & Purchase Executive

IT Company & Business Partners of IBM, Lenovo & VMware

Administrate & Supervise daily office administration activities & maintain company assets.

Lead a team of 15 people across various departments: Admin, Accounts, Logistics, and Support.

Headed Purchase department: Prepare OBDI, RFQ, PO & negotiate with vendors, Maintain Vendor relationship, new vendor development, Coordination, follow-up, and communication with vendors as per the requirements.

Customer Service Support and Sales Coordination (follow up with customer, finalize order & get PO)

Organize & Manage Office Events, Parties & seminars.

Planning of delivery schedules to manage ETA promised by Sales-team and monitored the execution along with QC/QA to ensure flawless process.

Maintain daily biometric attendance, Stocks, Office Expenses, Office Equipments, and Stationeries.

Verification/Approvals of various documents: Octroi, Road permits, Purchase & Sales Invoices.

Preparing daily MIS of SCM-operations and circulate to Top-Management.

Report directly to the Directors, Conduct weekly meetings with Staffs & Directors. Empost. (Dubai) Jun 2009 – Aug 2011

1) Customer Service Assistant – Logistics group

Leading Logistics Company and a member of Emirates holding Group (UAE GOVERNMENT COMPANY)

Lead a team of 30 people across various departments: Admin, Logistics, Cashier, Support and Back Office.

Responsible for managing the entire IT-infrastructure: Servers, Branch`s Server, Computer Systems, In-house ERP system & PDAs (Personal Data Assistant) & other office equipments.

Fulfill Customers requirements and ensuring best quality-oriented customer services.

Preparing Daily duty roaster for staff & assign the same to them.

Full Document Controller & documentation, check & manage daily accounts & prepare balance sheet from ERP & circulate to management

Manage daily cash of the Branch (collection & expenses) & Secure daily cash in vault.

Prepare daily MIS reports of the staffs & forward the same to the management.

Attend regular meetings and review the progress of work and service to the management.

Provide proper training to the new staffs.

2) Customer Service Assistant – Empost IPAVSC division A member of Emirates holding Group has been established to receive passport and visa applications in association with Indian Consulate. IPAVSC is set up to provide various services to Indian passport holders and for other nationalities who wish to travel to India.

Lead a team of 20 people.

Maintain Branch’s Server and Computer Systems.

Analyze the Applicants requirements and ensure best quality-oriented customer services.

Scrutinizing of applications & legal documents for accuracy.

Input applicant’s data using dedicated online tools.

Managing and handling of Daily-cash.

Maintained control of input documents by properly following batch control procedures.

Acting as Authorised Dispatcher for the processed applications. ARIHANT COMPUTER CONSULTANCY. (Mumbai) Dec 1994 – Apr 2009 Partner

Full Office Administration, Marketing, Purchase, Documentation (Controller) & Logistics.

Responsible for business growth & expansion, generate new customers & finalize order.

Online Customer Service Support & assign calls to support team..

Responsible for installation and maintenance of Server, Workstations, Desktops, Laptops, Printers and peripherals, LAN/ WLAN and technical support to clients.

Supervise & coordinate petty cash & account activities of the company.

Process and disbursement of wages & salaries.

Follow up for Outstanding payments.

SYSTEMS GROUP. (Mumbai) Nov 1992 to Dec 1994

Field Support Engineer

Responsible for assembling, installation and maintenance of computers, printers and peripherals, to provide technical and onsite support to clients.

Networking, Installation of Windows98, ME, 2000, XP, 2003 Server, MS Office, AutoCAD, PageMaker, Photoshop, CorelDraw, MAYA, Tally.

Security Products CCTV, FingerTec, Antivirus

Training the new recruits to mobilize the whole team. Date of Birth: 16-05-1974

Marital status: Married

Languages known: English, Hindi, Gujarati, Marathi Passport: R6214641

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