Office Operations Data Entry

ELISAPETA SHECK

**** ***** ** #* · 907-***-****

Email · *******************@*****.***

Diligent professional with 10 + years of experience and a proven knowledge of customer service, back office operations, and data entry. Aiming to leverage my skills to successfully fill the Receptionist role at your company.

EXPERIENCE

AUG 2021 – PRESENT

FRONT DESK / NIGHT AUDITOR

HOLIDAY INN EXPRESS ANCHORAGE

• Welcomed guests upon entry to the hotel, assisted with check in and check out.

• Answered phones, booked reservations, respond to emails and electronic reservations.

• Kept records of occupied rooms and guests accounts.

• Prepared check out receipts and collected payments from departing guests.

• Process night audit daily reports of revenues and account payables.

• Transaction audits and verifications.

• Preparation of final statements for the next day’s check-outs.

• Perform reception duties for late night guests.

• Transferring charges and deposits to master’s account.

• Tracking occupancy percentages.

AUG 2020 – FEB 2021

RECEPTIONIST

MONARCH PSYCHIATRY OF ALASKA, LLC

• Greeting and checking in patients.

• Screening, taking vitals and enter to chart to prepare them for their appointments with Provider.

• Printing consent forms for new patients for Intake assessments.

• Uploading and scanning documents to patients charts.

• Scheduling appointments.

• Process payments for patients over the phone and in person.

• Verifying insurance for patients.

• Process requests refill for patients with pharmacy.

• Answering phones and taking accurate messages for staff members and providers. NOV 2016 – DEC 2018

RECEPTIONIST

DENALI ANESTHESIA

• Greeting persons entering establishment, determine nature and purpose of visit.

• Direct or escort them to specific destinations.

• Transmit information or documents to customers using computer, email, mail or facsimile machine.

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• Scanning, preparing superform’s, documents for Doctor’s to Billing departments.

• Assisting Doctors/Providers with their OR schedule.

• Perform administrative support tasks, such as proofreading, transcribing handwritten information’s, or operating calculators or computers to work with pay records, invoices, balance sheet and other documents.

• File and maintain records manually and electronically.

• Collect, sort, distribute or prepare outgoing mail, messages or courier deliveries.

• Keep a current record of staff member’s whereabouts and availability. SEPT 2015-FEB 2016

NOON DUTY

ANCHORAGE SCHOOL DISTRICT

• Supervise students in and out of classrooms, hallways, cafeteria, school yards, gymnasiums and on field trips.

• Provide extra assistance to students with special needs, such as non-English- speaking students or those with physical and mental disabilities.

• Enforce administration policies and rules governing students. FEB 2005- JULY 2007

MILITARY OPERATOR

AT&T

• Operate communication systems, such as telephone, switchboard, intercom, two-way radio, public address.

• Assist soldiers with long-distance phone calls to families and friends worldwide.

• Answer incoming calls, assisting callers with military informations and directories.

• Transferring calls and taking messages as necessary for staff members.

• Relay or route written or verbal messages.

• Place telephone calls and arrange and schedule conference calls as instructed.

• Keep records of calls placed and charges incurred.

• Answer simple questions about clients businesses using reference files. EDUCATION

OCTOBER 1994-JUNE 1997

DIPLOMA, WALLACE RIDER FARRINGTON HIGH SCHOOL

SKILLS

• Communications skills

• Customer service skills

• Data entry skills

• Leadership skills

• Office skills

• Computer skills

• Team Management skills

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ACTIVITIES

Active member of Non Profit Organization FSMOAK, Active member of Choir, Sunday School Teacher, Member of the First Samoan Methodist Women Fellowship Ministry. REFERENCES AVAILABLE UPON REQUEST.

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