YASHIKA

ad0ncq@r.postjobfree.com

Mob- +91-964*******

D-12 Third floor Sector 07 Rohini Delhi -110085

Professional Experience – 3 Year Approx.

OBJECTIVE

A highly skilled Process Coordinator with minimum 3 years of above experience seeking a challenging role at reputed company to help the civil teams in completing the sites projects on time . To help in completing the required targets for the sites . To manage the team work and word as a leader to the organization. To help in managing the data and submit the requested targets to the management. PROFESSIONAL SUMMARY

Aiming for a dynamic and result oriented Process Coordinator with a proven track record of the best hardworking employee of the month . To accomplish the assignments that will offer me opportunities of growth, a place where I can utilize my skills and strengths to the fullest in conjunction with the organization goals to yield the best results. Highly motivated employee with desire to take a new challenges . Strong worth ethic, adaptability and exceptional interpersonal skills. Committed job seeker with a history of meeting company needs with consistent and organized practices . Education Qualification

2017 Diploma in aviation and travel industry from Bird Academy 2016 - 2021 Graduation from DU

2016 Passed 12th from CBSC board New Delhi

2014 Passed 10th from CBSC board New Delhi

PROFESSIONAL EXPERIENCE

PROCESS COORDINATOR, 07/2021- CURRENT

Pahwa Buildcon Pvt Ltd, New delhi, India

Moved Supplies and tools to sites areas to keep work moving smoothly

Listened to direction and executed task accurately to prepare materials, perform work and clean up the sites at conclusion of jobs.

Visited projected sites to evaluate progress and respond to customers.

Followed documentations and reporting requirements for project activities, safety concerns and incidents.

Liaised with construction team to complete small and large rebuild projects from start to finish .

Planned and initiated projects by complying with federal, state and local safety requirements .

Supported customer satisfaction by resolving problems with knowledgable and friendly service .

Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Demonstrated excellent communication skills in resolving product and consumer complaints.

PROCESS COORDINATOR, 02/2019-07/2020

Network Airlines Services, IGI, India

Making bookings for the cargo via Del.

Providing assistance to the customer related to there shipments

Giving them customer support to the customer via email and calls.

Planned and managed operations to achieve objectivize within budgets.

Maintained records of customers’ needs and preference.

Organized teams and resource to optimize timely deliverables.

Coordinate with other supervisors, combining group efforts to achieve Goals.

Coordinating with the carriers for their shipment delivery

Resolve customer complaints or answered customer queries. SKILLS

Familiar the day to day task very well, have ability to complete task on time

Team collaboration and leadership Qualities

Decision making authorities

Customer services management

Work planning and prioritization

Problem solving .

Technical Skills

Appropriate knowledge of MS OFFICE, MS Excel, Google sheets and Internet. LANGUAGES PERFERENCE

English, Hindi, Punjabi

ACHIEVEMENTS

Nominate as the Employee of the month and got promotion as a process manager . PERSONAL DETAILS

Name : Yashika

Father Name : Mr. Sanjeev

Date of Birth : 4th August 1998

Address : D-12/72 sector 07 Rohini, New Delhi INDIA Marital status : Married

Declaration-

I hereby declare that the above mention information are true and correct to the best of my knowledge and belief.

Date: 06.09.2023,

Place: NEW DELHI, INDIA

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