Joseph Williamson

IQM for Service Pros LLC.

*** *** **

Bay Springs, MS 39422

**-****-****

ad0ncl@r.postjobfree.com

IQM

Service Pros LLC. - Hattiesburg, MS

September 2020 To Present

●Follow-up with customer concerns regarding issues that may arise from the

installation of flooring, cabinetry, back splash, etc.

●Perform Crew Audit on Installers to make sure they are performing the

installations according to the requirements provided by the company.

●Make appointments with customers to repair any problems with an installation.

●Write up reports regarding installations and make charge-backs as necessary.

●Assist at the warehouse in unloading and loading pad and carpet.

Detailer

Keller Interiors Inc - Meridian, MS

August 2018 to September 2020

● Contact the customer to set up an appointment for me to come and measure their home and supply the information to the installation company so they can get the materials for the job.

Flooring Sales Associate

Lowes - Laurel, MS

February 2018 to August 2018

●Assist customers with purchasing flooring, appliances, plumbing, and paint.

●Stock merchandise

●Help setup installations for customers

Flooring Installer

Wells Carpet - Raleigh, MS

September 2001 to May 2017

●Remodel work which included sheetrock and floor repair.

●Installed cabinetry and custom, granite, and marble countertops.

●Installing all types of flooring including vinyl, carpet, LVT, VCT, ceramic, laminate

wood, real wood, granite, and marble in office buildings, churches, governor's mansion, NASA, and residential homes.

●Built decks and wheelchair ramps.

●Skilled at learning new concepts efficiently, working well under pressure, and

communicating ideas clearly and effectively.

●Worked in direct contact with customers regarding ordering flooring and

cabinetry.

●Ensured that the customer was satisfied with the product and work.

●Created quotes and invoices for the customer.

Flooring Installer

Wells Carpet and More

Taylorsville, MS

September 2016 to January 2017

●Installing all types of flooring including vinyl, carpet, LVT, VCT, ceramic,

laminate wood, real wood, granite, and marble in office buildings, churches, governor's mansion, NASA, and residential homes.

●Remodel work which included sheetrock and floor repair.

●Installed cabinetry and custom, granite, and marble countertops.

●Built decks and wheelchair ramps.

●Skilled at learning new concepts efficiently, working well under pressure, and

communicating ideas clearly and effectively.

●Worked in direct contact with customers regarding ordering flooring and

cabinetry.

●Ensured that the customer was satisfied with the product and work.

●Created quotes and invoices for the customer.

Skills

●Exceptional Communication Skills

●Ability to multitask efficiently

●Ability to obtain and maintain a good rapport with customers

●Skilled at learning new concepts efficiently, working well under pressure, and

communicating ideas clearly and effectively.

●Proficient in Microsoft Word, Excel, and PowerPoint.

●Typing Speed—60 WPM

●Determination in problem solving

Contact this candidate