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Customer Service Sales Representative

Location:
Sri Lanka
Posted:
October 27, 2023

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Resume:

ad0nc7@r.postjobfree.com

+94-777******

Samagi Mawatha, Akkara 28, Dambavinna, Weimada, Sri Lanka PROFESSIONAL SUMMARY

I am a dedicated and dependable individual with a strong work ethic and a passion for maintaining cleanliness and orderliness. With a background in sales and customer service, I possess excellent interpersonal and communication skills. I am seeking a cleaner position where I can leverage my attention to detail and commitment to cleanliness to create a tidy and sanitary environment. SKILL HIGHLIGHTS

• Sales and Customer Service: Proficient in sales and customer service, with excellent interpersonal and communication skills.

• Attention to Detail: Meticulous and thorough in maintaining cleanliness and ensuring tasks are completed efficiently.

• Time Management: Skilled in prioritizing tasks, meeting deadlines, and managing time effectively.

• Basic Computer Skills: Familiar with essential computer applications for administrative tasks.

• Valid Sri Lanka Light Vehicle Driving License: Possess a valid driver's license for transportation and mobility.

• Cleaning and Sanitization: Experienced in cleaning and sanitizing various spaces using proper techniques and products.

• Teamwork: Collaborative team member, contributing to a productive work environment.

• Problem Solving: Effective problem solver, adept at finding practical solutions to challenges. EDUCATION

• Secondary (High) School Graduation Certificate

WORK EXPERIENCES

1. Sales Representative - CSR, Ceylon Grain Elevators plc (Prima Group) 2018 - Present

• Represented Ceylon Grain Elevators plc (Prima Group) with professionalism and a customer-centric approach.

• Assisted customers in purchasing grain and related products, providing guidance and recommendations.

• Managed customer inquiries, resolved issues, and ensured customer satisfaction.

• Maintained comprehensive sales and inventory records, aiding in operational efficiency and performance tracking.

• Played a key role in achieving sales goals and delivering quality customer service. 2. Salesman - Fashion Bug (Pvt. Ltd) 4 Months Experience

• Provided exceptional customer service and support to shoppers.

• Maintained a clean and organized sales area, ensuring products were neatly displayed.

• Assisted customers in locating items and making informed purchase decisions.

• Restocked merchandise and ensured visually appealing product presentations. M. KAMIL FAYAS MOHOMAD

3. Sales Representative - D SR (Pvt. Ltd) 2 Months Experience

• Conducted sales activities, engaging potential customers.

• Presented product information, answered inquiries, and addressed customer needs.

• Maintained accurate records of sales transactions and generated reports.

• Contributed to achieving sales targets and objectives. LICENSE

• Valid Light Vehicle Driving License

LANGUAGES

• Excellent communication skills in English

VOLUNTEER EXPERIENCES

• Blood Donation Program Volunteer, Local Blood Donation Center, Sri Lanka June 2022 – Present o Actively participated in blood donation drives, encouraging community members to donate blood and save lives.

o Assisted in setting up and organizing donation events, ensuring a smooth and efficient process for donors.

o Provided information and answered questions regarding the importance of blood donation and its impact on healthcare.

• Elderly Care Home Supporter, Sunny Days Senior Care Home, Sri Lanka September 2021 - May 2022 o Engaged with elderly residents, offering companionship, emotional support, and assistance with daily activities.

o Organized recreational activities, games, and social events to promote mental and emotional well- being among the residents.

o Collaborated with staff to enhance the overall quality of life for the elderly residents and create a positive atmosphere.

• Environmental Cleanup Program Participant, Green Earth Initiative, Sri Lanka March 2021 - July 2021 o Participated in community-based environmental cleanup initiatives aimed at reducing litter and improving local ecosystems.

o Worked as part of a team to clean up parks, beaches, and public spaces, removing trash and promoting a cleaner environment.

o Raised awareness about environmental conservation through educational events and community outreach activities.

REFERENCES

• Available upon request.



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