ANTOINETTE HOLT

214-***-****

ad0nbd@r.postjobfree.com

Executive Summary

An extensively experienced in Business-to-Business Operations and Business Development professional with a history of executing growth and revenue building client relationship management strategies. Adept at meaningful market expansion planning while driving clients to success. An ability to promote sustainability, growth and business continuity through change management, team coaching and training, and operational leadership. Superior communications skills underline an ability to effect stakeholder collaboration and team mentorship, focusing on employee engagement and collaborative success. VALUE ADDED SKILLS

Sales and Business Development High Level Security Client Retention ICD9 codes. 45wpm Marketing 10-key proficient Performance Management Cross Sell Pipeline Development Account Management Scheduling Retail Banking Training Professional Experience

United Protective Services

Security Professional

Frisco, TX, USA

Dec 2017-Present

Securing the premises and personnel by staying on patrol, monitoring surveillance equipment, performing building inspections, guarding entry points, and verifying visitors.

• Ensure the facility is provided with high quality security services to protect people and property.

• Report safety concerns, security breaches and unusual circumstances both verbally and in writing.

• Build, improve and maintain effective relationships with both client employees and guests.

• Answer questions and assist guests and employees.

• Answer phones or greet guests/employees in a professional, welcoming manner. Allied Universal

Security Professional

Licensed Security Professional & CCTV Operators

Richardson, TX, USA

Apr 2014-Sept 2017

• Responsible for operating and maintaining surveillance equipment, watching both live and recorded video surveillance footage, reporting incidents or suspicious behavior and contacting the authorities when necessary.

• Conducting interior and exterior building patrols documenting any unusual activities while verifying credentials of visitors and staff entering the property. Roquemore & Roquemore

Secure Collateral Management

Windsor Equity Group

Skip Tracer (Multiple Companies)

Dallas, TX, USA

Sept 2005-Mar 2020

Track and Locate Fugitives by using a variety of resources, both online and offline, to try to locate targeted individuals.

• Locate debtors who change residence without notifying creditors to evade payments on collateral.

• Interview relatives, neighbors, friends and former employers to obtain information pertaining to whereabouts of skips.

• Follow up on each lead and prepare report of investigation to creditor. May trace individuals for purposes of serving legal papers.

• Meeting and exceeding company goals and expectations on a monthly basis.

• Maintain daily communication with repo agents on any updates leading to location of collateral.

• Familiarized with all aspects of Skip tracing & very experienced in collections fundamentals.

CIGNA Corporation

Intake Specialist

Dallas, TX, USA

January 2003 - August 2005

• Receives and enters information gathered via telephone, fax, or internet to create Short Term, Long Term, Workers Compensation, or Early Notification Proof of Loss Ensures transmission of this information to the appropriate location with targeted time frames.

• Responsible for general inquiry calls from customers as related claim information. Mentor for new hires.

• Coaching and teaching the intake process as well as departmental standards.

• Reviewing the claims once they are released from training. Bank of America

Teller Supervisor

Dallas, TX, USA

June 2000 - December 2002

• Supervises and coordinates activities of workers engaged in receiving and paying out money and keeping records of transactions.

• Perform a variety of teller and leadership duties involving a minimum staff of ten tellers and clerks.

• Resolving problems, satisfying customers, working with independence in coordinating, assigning work, and resolving problems for subordinate tellers.

• Manages and accounts for all branch cash including vault supply. Insures education and coordination of appropriate bank policies, procedures, laws, and regulations.

• processing cash and check transactions, assisting clients with banking needs, training new hire employees, and scheduling teller staff.

Coca Cola

Cash Vault Specialist

Dallas, TX, USA

May 1998- June 2000

• Responsible for accurately and efficiently processing transactions of large volume of coin and currency using coin and currency counters. Prepare bank deposits for courier. Balance a cash drawer in accordance with company standards.

EDUCATION AND CERTIFICATIONS

FD Roosevelt HS

Dallas, TX, USA

TECHINCAL SKILLSETS

MS Office Suite PeopleSoft Cloudcord Scheduler ICD9 codes Google Docs

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