Customer Service Front Desk
Resume:
Loucresia Balfour
**** ******** ******, *******, *********, 38109, US
***********@*****.***
Professional Summary
Reliable and organized professional with extensive customer service experience. Proven track record of
providing exceptional service to all customers. Possesses excellent communication and problem-solving
skills. Committed to delivering quality service and providing a positive customer experience Highly qualified
for Front Desk Receptionist with experience in the industry. Enjoy creative problem solving and getting
exposure on multiple projects, and the collaborative environment on which your company prides itself.
Skills
Marketing and advertising * Sales
¢ Data analysis * Microsoft Office (excel, word, PowerPoint)
* Customer service ¢ scheduling & calendar management
¢ Budgeting and cost control * Customer service
Problem-solving skills
Front desk communications
Education
High School - 2021
Southaven High School - Southaven, MS
Work History
Cashier - November, 2021 to August, 2022
Walmart Supercenter - Southaven, MS
¢ Educated customers about promotions to increase sales.
* Help customers by guiding them and answering their questions.
¢ Am in charge of issuing receipts, refunds, change, and tickets.
¢ Helping people live healthier lives by promoting and selling natural/organic foods and wellness
products.
Front Desk Receptionist - May, 2019 to April, 2021
Memphis Finest Services - Memphis, TN
¢ Responded quickly to room requests and other inquiries received through the establishment's website,
email, or phone.
Was in charge of collecting deposits, fees, and payments, as well as processing all financial data and
providing customers with receipts and change.
¢ Kept track of accounts and ran daily reports to double-check totals.
Arranged for visitor accommodations
¢ scheduling & management
Cashier - January, 2018 to February, 2020
Kroger - Southaven, MS
* Credit cards, checks, gift cards, and coupons were all processed by me.
* Customers received directions and recommendations from me.
¢ By highlighting target merchandise with strategic promotional approaches, I was able to consistently
meet upsell goals.
* Greeted customers with a smile and offered prompt and dedicated assistance.
Additional Information
availability for outdoor events, an interest in charitable work, teamwork, integrity, and good
communication skills
Accomplishments
* Used Microsoft Excel to develop inventory tracking spreadsheets.
* Supervised team of [9] members.
* Documented and resolved Issue which led to Results.
* very smart girls scout trooper
Contact this candidate