Denise Spragley
** ******* ****, ***. **, Brooklyn, New York 11225
ad0na7@r.postjobfree.com
Education:
Masters of Jurisprudence
Tulane Law School
New Orleans, Louisiana
3.5 grade point average
Bachelor of Arts in Justice
American University, School of Public Affairs
Washington, D.C. / 1996
Experience:
Administrative Assistant
Liaison to India, Philippines and Mexico
Verizon Communications, Inc. / 2000-present
- Answer customer question about Fios products via chat, interacting with approximately 40 customers each day
- Relay and explain customer needs to field managers so that customer issues are resolved within a timely manner
- Process inquiries from other departments such as construction, international and domestic cable, voice connect, and engineering
Legal Assistant / Consultant
Nixon Peabody LLP / 1997 - 2000
- Proofread tax statutes for the tax division of Research Institute of America (now Nomura Research Institute America Inc.)
- Completed a detail-oriented research project that dealt with Wills, Trusts, Estates, Landlord-Tenant real Estate transactions and witness gathering skills for a civil litigation
- Performed online coding for litigation with a 7-10-day turnaround time for law firm of Nixon Hargrave (now Nixon Peabody LLP)
- Translated documents for two projects from French to English for an upcoming trial for Nixon Hargrave Devans & Doyle LLP
Skills:
- Notary Public, certified since 2011
Additional Education:
- Associate and Applied Science in Paralegal Studies (Nassau Community College 1994)