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Customer Service Seeking A

Columbus, GA
October 26, 2023

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Columbus, Georgia ***** JO’EL WALKER 706-***-****


I am seeking a position with an established and growing company where opportunity for advancement is ample. Comfortable working in a team-based setting. Juggling multiple tasks and working under pressure. Team oriented, with strong track record of establishing solid relationships with clients, co-workers, and administration. Outstanding interpersonal skills, with strong verbal communication skills. EMPLOYMENT HISTORY

06/2011 - 05/2016

Home Management and Care Planning

Prescription Medication Management

Help with Personal Hygiene and Care

Assisting with Meals and Nutrition.

Help with Mobility.

Home Maintenance and Housekeeping


Private Care Giver

03/2017 – June-2019 Food Service Worker

Aramark / Columbus

State University

Maintained high standards of customer service during high-volume, fast paced operations. Communicated clearly and positively with coworkers and management. Mastered point-of service computer system for automated order taking. Handled currency and credit transactions quickly and accurately. Followed procedures for safe food preparation, assembly, and presentation. 04/2018 - 05/2019 Production Worker Ankor Pak

Prepares orders by processing requests and supply orders pulling materials, packing boxes, placing orders in delivery area. Completes deliveries by driving truck or van to and from vendors. United Health Care Medicare/Retirement – August 2019-present United Health Care Dental

The ability to sense and understand the emotions of our customer. Its essentially putting yourself in the emotional shoes of the customer. Many will argue that empathy is the most important customer service skill. Creativity.

Interpersonal skills.

Critical thinking.

Problem solving.

Public speaking, speaking to providers for customer and scheduling appointments. Teamwork skills.


Dynata Marketing – part time May 5,2022- present

Collaborating with sales, marketing, advertising, product design and product development team members to planning promotional marketing campaigns.

Creating editorial and content creation calendars for various media platform and outlets. Reviewing the progress and success of a campaign, making adjustments or pitching ideas for new campaigns as necessary.


05/2016 Kendrick High School Environmental Health, High School

Inspect and monitor equipment, work areas, facilities and work practices and procedures for compliance with established workplace environmental health and safety rules, regulations and policies and prepare records and reports of findings.

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