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Customer Service Logistics Management

Location:
Kampala, Uganda
Posted:
October 26, 2023

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Resume:

CURRICULUM VITAE

ABDU MUKASA,

Address: C/O Food and Agriculture organization of the United Nations

Phone: +256*********/075*******

Email: ad0na0@r.postjobfree.com

OBJECTIVES & ACHIEVEMENT

KEY STRENGTHS

WORK HISTORY

I describe myself as commercially focused. I understand, as an employee, that I must carry out my duties competently, deliver on time, follow all applicable rules and procedures, provide great customer service, and be flexible. I have the pride and ability to provide courteous and reliable service. I prioritize safety above all else, taking the necessary steps to ensure a safe work environment. My Strong technical experience and Training makes me a very competitive and productive employee.

I strive for continued excellence

I provide exceptional contributions to customer service for all customers

I also have experience in learning and excelling at new technologies as needed

TASO Uganda

Date: 21/06/2023 – 3 months Special Temporary

Assignment;

Responsibilities:

-Provision of safe and effective transport to staff and visitors

-Coordinating with the transport officer for arranging field trips and preparing back to office reports

-Preparing monthly vehicle reports and making fuel analysis

-Documents handling, delivery, Collection & filing

03/2020- 12/2022

DRIVER FOOD ÀND AGRICULTURE ORGANIZATION OF THE UNITED NATIONS (FAO)

Responsibilities:

-Provision of safe and effective transport to staff and visitors

-Coordinating with the transport officer for arranging field trips and preparing back to office reports

-Preparing monthly vehicle reports and making fuel analysis

-Airport transfers

-Documents handling, delivery and Collection

-Assisting in immigration processes

-Vehicle maintenance, service and repairs

-Purchases and requisitions

-Any other duties as May be required from time to time

Date: 02/2012 – 05/2019

YOUTH LIVELIHOOD PROGRAM, MINISTRY OF GENDER, LABOUR AND SOCIAL DEVELOPMENT

Responsibilities:

●Drive and assist transportation department in managing and coordinating vehicles repairs

●Resolve customer issues relating to transportation of Staff and related matters.

●Prepare and verify shipment documentations of outbound freight.

Check and verify goods received at warehouse as against the accompanying document

03/1999 – 08/2011

RESOURCES COORDINATOR: BRITISH COUNCIL

Responsibilities:

Duty 1 (50%) TRANSPORT AND FACILITIES MANAGEMENT

Provision of transport to Staff and visitors,

Procurement of goods and services,

Equal opportunity and diversity coordinator,

Health and safety/Fire management coordinator.

Resolving queries raised by suppliers,

Filing of correspondence and invoices,

Posting of supplier invoices and carrying out reconciliations of their accounts,

Processing payment of suppliers invoices,

Office & residence maintenance

Pay roll processing, completing the following reconciliations on a regular basis: Petty cash handling and processing, Office Stationery Requisitions

Duty 2 (50%) FIRE WARDEN:

•Manage fire inspection of buildings and property for fire hazards, efficiency of fire protective equipment, adequacy of fire exits and general compliance with fire prevention laws and standards.

03/1986 – 02/1999

PRIVATISATION UNIT, MINISTRY OF FINANCE & ECONOMIC DEVELOPMENT

Responsibilities:

Airport Transfers

Courier handling and delivery

Vehicle repairs and maintenance.

Vehicle maintenance, service and repairs

Any other duties as required

EDUCATION BACK GROUND

Date: 02/2011 – 04/2013

●DIPLOMA IN WORK PLACE HEALTH & SAFETY: ALISON

Dates: 02/2011 – 04/2003

●DIPLOMA INHUMAN RESOURCE & SAFETY: ALISON

Date: 02/1991 – 12/1992

●UGANDA ADVANCED CERTIFICATE OF EDUCATION (UACE): KAMPALA GRAMMER SCHOOL

Date: 02/1987 – 12/1990

●UGANDA CERTIFICATE OF EDUCATION (UCE) : KOLOLO SENIOR SECONDARY SCHOOL

Date: 02/2004 − 11/2004

●PROCUREMENT AND LOGISTICS MANAGEMENT CERTIFICATE – ADULT AND CONTINUING EDUCATION MAKERERE UNIVERSITY

Date: 02/2004 − 11/2004

●STRATEGIC PURCHASING AND SUPPLY CHAIN MANAGEMENT - CERTIFICATE – ADULT AND CONTINUING EDUCATION MAKERERE UNIVERSITY

PROFESSIOAN TRAINING:

Date: Feb – October 2019

International English Language Testing Exams (IELTS) – British Council

Date: April – 2006

●Book keeping Certification – Makerere University Business School

Date: May - July 1995

●Road Safety and Transport systems Certification - International Safety Systems

Date: March – June 1997

Defensive Deriving & Highway Code Certification – Uganda Transport Cooperative Union(UCTU)

ADDITIONAL SKILLS

1.COMPUTER PROFICIENCY

●Microsoft Office package: Microsoft Word, Excel, Access

●Database operation: Microsoft Office Access

●Presentation Skills

●Documentation and filing

2.COMMUNICATION SKILLS

3.TEAM WORKING SKILLS

4.TIME MANAGENT SKILLS

5.PROBLEM –SOLVING SKILLS

6.CREATIVITY

7.WORK ETHICS

8.INTERPERSONAL SKILLS

REFERENCE:

PAUL ONAPA (Line Manager)

Assistant Commissioner, Child Protection

Ministry of Gender, Labor and, Social Development, Plot 2, Simbamanyo House,

P.O.Box 7136, George St, Kampala

Mob: 256********

Email: onapap@gmail.

MILLICENT MUGABI (Replaced Line Manager)

British Business Operations Manager Arts, SSA, Council plot 4 Winsor Loop, British High Commission Compound, Kamwokya

P.OBOX 7070, Kampala

Tel: 256*********

Email: ad0na0@r.postjobfree.com

Email: ad0na0@r.postjobfree.com

GEORGE KITARA (Supervisor)

Head of Drivers

Food and Agriculture organization of the United Nations

Tel:077*******

Email: ad0na0@r.postjobfree.com

CHARACTER REFERENCE:

ERIC ATEGEKA,

Mariestopes International,

Rwenzori Courts,

Email: ad0na0@r.postjobfree.com

Telephone: 070*******

Telephone: 078*******



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