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Customer Service

Location:
Bixby, OK
Salary:
0pen
Posted:
October 28, 2023

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Resume:

Jarvia Boyd

Tulsa, OK

ad0n7p@r.postjobfree.com

+1-918-***-****

Authorized to work in the US for any employer

Work Experience

Direct Care Professional

CSCSO - Tulsa, OK

May 2012 to September 2018

• Achieved in conjunction with waiver Specialists from Dept. Of Human Services, Division of Disability Services.

• Train new and existing employees to work with individuals with disabilities.

• Upkeep ongoing education for all employees.

• Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.

• Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.

• Develop departmental goals, objectives, standards of performance, policies and procedures.

• Develop a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.

• Educate staff on state and federal statues, rules and regulations governing home care services. Personal Assistant

Oklahoma Department of Human Services - Tulsa, OK

May 2005 to May 2012

• Provide clerical support to the administration department.

• Manage incoming calls.

• Process incoming/ongoing mail.

• Handle requests for information.

• Prepare departmental correspondence and documents.

• Schedule meetings and appointments.

• Maintain and update database.

• Collate and present information.

• Purchase office supplies.

• Liaise with other departments.

Front Desk Guest Services Agent

Hampton Inn & Suites In Tulsa - Tulsa, OK

March 1999 to April 2005

Greeting guest, checking guest in and out of the hotel, great customer service skills, Breakfast set up and clean up, processing payments, some night auditing. Education

B.S. in Business Management

University of Tulsa - Tulsa, OK

A.A.S. in Human Resources

Tulsa Community College - Tulsa, OK

High school diploma

Booker T. Washington High School - Tulsa, OK

Skills

• Communication skills

• Critical thinking

• Flexible

• Organizational skills

• Goal oriented

• Manages time appropriately and efficiently

• Coachable

• Independent

• Works well and achieves tasks with minimal supervision

• Experience with video-chatting software

• Social media strategy

• Database software

• Email and calendars

• Programming languages



Contact this candidate