Jarvia Boyd
Tulsa, OK
ad0n7p@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Direct Care Professional
CSCSO - Tulsa, OK
May 2012 to September 2018
• Achieved in conjunction with waiver Specialists from Dept. Of Human Services, Division of Disability Services.
• Train new and existing employees to work with individuals with disabilities.
• Upkeep ongoing education for all employees.
• Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
• Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
• Develop departmental goals, objectives, standards of performance, policies and procedures.
• Develop a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
• Educate staff on state and federal statues, rules and regulations governing home care services. Personal Assistant
Oklahoma Department of Human Services - Tulsa, OK
May 2005 to May 2012
• Provide clerical support to the administration department.
• Manage incoming calls.
• Process incoming/ongoing mail.
• Handle requests for information.
• Prepare departmental correspondence and documents.
• Schedule meetings and appointments.
• Maintain and update database.
• Collate and present information.
• Purchase office supplies.
• Liaise with other departments.
Front Desk Guest Services Agent
Hampton Inn & Suites In Tulsa - Tulsa, OK
March 1999 to April 2005
Greeting guest, checking guest in and out of the hotel, great customer service skills, Breakfast set up and clean up, processing payments, some night auditing. Education
B.S. in Business Management
University of Tulsa - Tulsa, OK
A.A.S. in Human Resources
Tulsa Community College - Tulsa, OK
High school diploma
Booker T. Washington High School - Tulsa, OK
Skills
• Communication skills
• Critical thinking
• Flexible
• Organizational skills
• Goal oriented
• Manages time appropriately and efficiently
• Coachable
• Independent
• Works well and achieves tasks with minimal supervision
• Experience with video-chatting software
• Social media strategy
• Database software
• Email and calendars
• Programming languages