GINA MERCHANT-DUNCOMBE

**** ****** **** ****

Boynton Beach, FL 33436

561-***-****

ad0n6t@r.postjobfree.com

OBJECTIVE:

To obtain a responsible position that both utilizes past experiences and challenges the development of professional growth.

EDUCATION:

Bachelor of Arts Degree in Sociology obtained at Wartburg College in Waverly, Iowa (August 1987) WORK EXPERIENCES:

East Coast Assemblers, Inc DBA National Assemblers. Inc Nationwide Recruiter / Human Resources

Manages various areas nationwide recruiting pipeline of candidates, creates new recruiting strategies, post employment opportunities on various channels and monitors these channels, screens candidates, conducts interviews, performs background checks, initiates on-boarding and schedules day one training. Monitors job start up, mentor other staff, completes necessary reports and attends needed meetings. Performs other support services as needed. (June 2017 to Present) Florida / Carolina Furniture Outlet

Customer Service Manager

Performed various multi-tasks from administrative duties to customer service in a fast-paced furniture sales environment. Responsibilities include but were not limited to person and phone reception, cashier, processing various applications, QuickBooks data entry, order placement and monitoring, inventory control, delivery management, quality control, conflict resolution and sales. Performed other support services as needed. (December 2001 to June 2017)

QCare Carpet and Upholstery Cleaning Services

Office Manager

Performed multifaceted tasks in fast paced sales and office setting. Tasks included data entry, phone reception, filing, auditing and preparing reports, setting and confirming appointments, assistance with quality control issues and maintaining office supplies. Provided other support services as needed.

(April 2001 to December 2001)

Libertas Plus, Inc.

Co-Founder

Provided case management services to persons with various disabilities participating in the Independent Care Waiver Program administered under the Georgia Department of Medical Assistance. Provided and implemented services approved under individual plans of care, coordinated needed services, act as a liaison between providers and any government agencies and participants, reviewed and monitored services, prepare ongoing support service reports. Provided other support services as needed.

(April 1994 to July 2001)

Tailored Options for Person-Centered Support (TOPS) Day Habilitation Companion

Provided various day services for consumers served. Assisted individuals in assessing and participating in their communities in a wide variety of activities and events. Assisting in facilitating the development of non-exploitive, reciprocal relationships with non-paid people. Assisted individuals with decision making and other needed aspects of daily living. Prepared reports. (June 1995 to September 1995) L.A.D.D. of Metro Atlanta, Inc.

Home Health Care Attendant

Assisted persons with ventilator dependent equipment and other persons with various disabilities in performing tasks of daily living activities. Counseled and trained on the independent living philosophy. Provided other support services. (November 1992 to January 1996) DeKalb County Economic Opportunity Authority

Teacher 2

Alongside Teacher 1 developed a comprehensive, wholesome experience for children participating in the Head Start Program and ensured all education performance standards were met. Prepared reports and provided other support services as needed. (July 1991 to February 1992) The Devereux Foundation

Mental Health Technician I

Monitored teenagers during their daily living, school and social activities within a psychiatric hospital. Recorded daily behaviors, counseled and intervened during crisis. Prepared reports and provided other support services as needed. (March 1990 to December 1990) Ada S. McKinley Community Services

Job Coach Specialist

Provided on the job training, co-worker involvement, counseling, social skills, training crisis intervention to agency clients within the Supported Employment Program. Prepared reports and provided other multifaceted support services. (June 1988 to March 1990) Chicago Area Health and Medical Careers Program

Assistant in Preceptorship Director

Assisted in coordinating program activities. Responsible for maintaining database information on all program participants and supervised Job Training Partnership Act Program (JTPA) with the Illinois Institute of Technology. Provided other general office support.

(June 1987 to June 1988 and Summer 1986)

Pre-Collegiate Curriculum Program

Project Director

Directed pilot program for high school students under the Chicago Area Health and Medical Careers Program with the Illinois Institute of Technology. (Summer 1995) References available upon request.