EXPERIENCE

JUNE, **** – April ****

Store Manager LITTLE CAESARS PIZZA

EDUCATION

****-****

GRADUATE, CITRUS HILL HIGH SCHOOL

Class of 2013, 3.3 Grade Point Average

Member of CTE Advanced Retail Operations; A cooperative vocational education-centered program that prepares students to perform marketing and management functions.

2012-2013

INTERN, CITRUS HILL HIGH SCHOOL-CTE PROGRAM

CVS: Responsible for stocking and restocking merchandise consistently. Maintained store merchandise displayed to company standards. Correctly allocated inventory according to product info.

Farmer Boys: Handled cash, credit and check transactions with customers. Followed procedures for safe food preparation and stocking. Mastered point-of- service (POS) computer system for order taking.

SKILLS

Management, Training, Sales, Leadership, Customer Service, Payroll, Interviewing, Daily and Weekly Inventory, Customer Satisfaction, Decision-Making, Team Development, Goal Attainment SANYU KAGGWA

3050 S Nellis Blvd Apt 1116 Las Vegas, NV 89121 • 702-***-****

•ad0n6l@r.postjobfree.com

JAN,2023- CURRENT

CUSTOMER SERVICE REP, FOUNDEVER

- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service

- Answered Incoming calls and emails, providing frontline customer support or assistance with service transactions

- Remained calm and professional in stressul circumstances and effectively diffuse escalated calls

- Assisted customers with making payments or establishing payment plans to bring accounts current

- Ask probing questions to determine service needs and accurately input infortmation into electronic systems

JUNE, 2021- JAN,2023

TELLER, LOOMIS ARMORED US

- Successfully complete weekly inventories, schedules and payroll

- Skilled at receiving and processing banking transactions - within company guidelines

- Train and lead incoming colleagues towards optimal customer care

- Thoroughly train existing employees to managerial standards

- Continually maintain store within current company directives and loss prevention practices

- Maintained confidentiality of bank records and client information

- Handled large volumes of currency quickly and accurately with minimal errors

- Balanced daily cash deposits and vault inventory

- Counted currency, coins and checks received to prepare for deposit or shipment to branch or Federal Reserve Bank

- Entered customer transactions into computers records and information according to company policies

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