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Customer Service Business Law

Location:
El Paso, TX
Posted:
October 28, 2023

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Resume:

Omar Gonzalez

Creative Renovations, LLC

El Paso, TX 79938

ad0n5f@r.postjobfree.com

+1-915-***-****

Professional, ethical and responsible, provides knowledge in businesses management. Excellent customer service skills always attentive to all of the customer's needs. An asset to your company providing acquired knowledge and experience, attributing to the success and growth of the organization.

#readytowork

Authorized to work in the US for any employer

Work Experience

Manager

Creative Renovations, LLC - El Paso, TX

2014 to Present

Construction managers are a part of the building process from the very beginning, working closely with Subcontractors and clients to go over plans and projects and blueprints, making timetables for the project, determining material and labor costs, negotiating with and hiring subcontractors and workers, scheduling workers on site, ...

Assistant Manager

Ashley Furniture HomeStore - Midland, TX

2012 to 2014

Assist the Retail Store Manager in planning and implementing strategies to attract customers Coordinate daily customer service operations (e.g. sales processes, orders and payments) Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory

Evaluate employee performance and identify hiring and training needs Supervise and motivate staff to perform their best Coach and support new and existing Sales Associates Monitor retail operating costs, budgets and resources Suggest sales training programs and techniques

Communicate with clients and evaluate their needs

Analyze consumer behavior and adjust product positioning Handle complaints from customers

Collections Representative

Denver, CO

2003 to 2005

Bilingual agent responsible for the processing of payments and auto loans for the department. Front-end collector for delinquent accounts

Education

Associate in Accounting

Southwest Texas State University - El Paso, TX

January 2011 to December 2013

Skills

• DATABASE (Less than 1 year)

• DATABASE SYSTEMS (Less than 1 year)

• DYNAMICS (Less than 1 year)

• GRAPHIC DESIGN (Less than 1 year)

• MARKETING (Less than 1 year)

• training

• Scheduling

• Microsoft Word

• Operations

• Payroll

• Word

• Project Planning

• Project Management

• Strategic Planning

• Labor Cost Analysis

• Financial Report Writing

• Management

• Pricing

• Operations Management

Additional Information

Skills

• Accounting • Technical Writing

• Marketing • Dynamics of Leadership

• Business Communications • International Business Affairs

• Business Law & Ethics • Microsoft Office

• Database Systems • Quick Books

• Graphic Design & Computer

Programming Proficiency

Bilingual in English and Spanish



Contact this candidate