JOCELYN GUSTA

Atlanta, GA ***** 678-***-**** ad0n3e@r.postjobfree.com

Professional Summary

Skilled communications specialist with 3 years implementing strategy to grow applications and build relationships with key stakeholders and prospective candidates. Demonstrated experience in marketing at strategic levels to identify opportunities for recruitment and sales. Excellent influencing skills to communicate with credibility, tact and diplomacy. Skills

Customer Service

Sales

Marketing

Organizational Development

Human Resources Support

Staffing Agency Coordination

Employee Hiring and Relations

Compensation Structuring

Talent Acquisition

Business Correspondence Writing

New Hire Onboarding

Conflict Resolution

Employment Data Tracking

Database Maintenance

Work History

Recruitment Officer 02/2023 to 11/2023

HealthTrust Work Force Solutions – Atlanta, Ga

Promptly corresponded with applicants with 100% response rate and coordinated and conducted interviews.

Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.

Hired nurses and initiated new hire paperwork process. Followed up with leads to explain application process and answered questions to increase interest.

Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.

Explained human resources policies, procedures, laws, standards, and regulations to each employee.

Responded to trends, developments, threats and opportunities to increase conversion rates. Developed and implemented onboarding and orientation programs for new employees. Created job postings and job descriptions for boards. Oversaw payroll for my working nurse count

Recruiter/Talent Acquisition 08/2021 to 02/2023

PinePoint Marketing

Communicated with Hiring Managers to decide on qualifications for positions Placed 10-20 candidates weekly across 3 offices using communication skills to persuade and inform candidates about what the company has to offer Maintained rank of top 10 recruiter weekly

Used writing skills to collaborate with hiring team to post job ads Maintained recruitment budget

Reached out to an average of 650 people weekly with relevant education and experience Created reputable report with candidates by using great listening skills and follow ups Created and analyzed surveys of applicants and hiring managers to choose efficient recruiting and hiring methods

Operated and maintained applicant tracking and candidate management systems. Managed brands' social media communications

Regularly met with job board personnel.

Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.

Digital Marketer /floor sales associate 02/2021 to 08/2021 Bloomingdales

Managed social media accounts to generate sales for high end departments Exceeded sale goals of 10k dollars each week

Managed online sale records and CRMS to drive sales above 60k a month Provided excellent customer service for clients on sales floor Collaborated with merchandising team to style sales floor for the appeal of clients. Greeted customers, helped locate merchandise, and suggested suitable options. Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers. Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.

Built productive relationships with customers to establish trust, rapport and increase satisfaction. Processed payments and provided receipts to establish proof of transaction. Logged reports, expenses, receipts, and sales in company database. Server 05/2018 to 08/2019

Savoy Bar And Grill – Stockbridge, GA

Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders, manage bills, and handle complimentary items. Cultivated warm relationships with regular customers. Maintained clean and organized dining areas to uphold restaurant hygiene standards. Education

BACHELOR'S IN COMMUNICATIONS 05/2020

Tuskegee University - Tuskegee, Alabama

Personal Information

Title: COMmunications specialist

Volunteer Experience

Tuskegee University Archives

Southeast Alabama Sickle Cell Association

Tuskegee News Station

All-State

Tuskegee Chamber of Commerce

Contact this candidate