Business Development Major Accounts

Heather Voltner

Atlanta, GA 770-***-**** **************@*****.***

Growth-focused professional with 20+ years of experience in securing new customers, analyzing market and competitive trends, negotiating and closing profitable deals, and nurturing beneficial client relationships to accelerate business development and revenue growth. Known for innovating and implementing strategies, initiatives, and programs to maximize profit margins and expand market penetration opportunities. Adept at recruiting, training, and managing top-performing sales teams and coaching staff to achieve goals in alignment with organizational objectives.

Professional Experience

LaPrairie of Switzerland Atlanta Ga

Sales Manager November 2022 to Present

●Leverage outstanding account management and customer service talents to enhance sales, retain existing accounts, maximize client base, and drive revenue growth while ending year 114% up on plan

●Ensure outstanding sales results from major accounts while securing optimal contract terms based on keen needs analysis and negotiation skills

●Oversee new client acquisition, market research, competitive analysis, and successful business development initiatives to maximize business success, increase brand recognition, and improve go-to-market strategies

●Utilize finely honed communication, persuasive, and presentation abilities to capture interest and facilitate sales expansion.

Full-time Caregiver January 2022 to October 2022

●Took time away from professional career to act as full-time caregiver to an elderly parent.

Keratin Complex Atlanta Ga Southeast USA

Distribution Manager April 2021 to December 2021

●Managed 4 Salon Distributors in the southeast, covering 7 states, including MS, AL, GA, TN, NC, SC, and FLA to drive operational effectiveness.

●Provided leadership, guidance, and oversight to a staff of 60 individuals, leading to optimum performance.

●Supported monthly team calls along with providing updated about new upcoming product launches, maintaining adequate inventory levels, and ensuring appropriate staff training to enhance sales and revenue growth.

●Tracked, forecasted, anticipated, and accomplished goals in close collaboration with multiple distributors to contribute towards business success.

●Generated a revenue of $42K in just 3 days to set a new record and benchmark as well as motivate and encourage employees to perform to the maximum potential.

RevitaLash Cosmetics Atlanta Ga/ Southeast USA

Southeast Direct Account Manager with Distribution March 2016 to January 2021

●Oversaw, maintained, and grew the Southeast territory of 250 accounts by reviewing, optimizing, and implementing effective strategies for each account to drive goal achievement.

●Opened 200+ accounts as well as delivered territory growth of 32% in 2018, 28% in 2019, and 16% in 2020 to play an integral role in company’s growth and business success.

●Collaborated with Distribution department to manage 17 states building and grow teams, responsible for covering monthly team calls usually in person.

●Guided and supported the distribution sales reps, assisting everyone in the opening of accounts, closing the calls, and contributing towards growth in assigned territory.

●Coordinated and partnered with 4 independently owned Distributors to maintain optimized workflow.

●Organized and attended distributor sales training and facilitated in-salon education with field reps to impart knowledge and improve existing skill set.

●Increased inventory totals while meeting and exceeding goals through strategic business planning

Alterna Haircare Atlanta,Ga / Southeast USA

Sales and Education Account Manager Southeast September 2012 to August 2015

●Handled and enhanced sales by educating, updating, and informing key clients, including Sephora, Nordstrom, and ULTA Beauty about products/services, resulting in top sales performance.

●Communicated and cooperated with Directors and District Managers to organize training, leading to effective promotion of company’s products/services.

●Managed all administrative, logistical, and operational aspects to ensure successful corporate events with up to 100+ guests/participants.

Additional Experience

Earthworx Salon & Spa, Senior Colorist and Stylist

Core Competencies

Sales & Marketing, Business Development, Customer Service, Client Satisfaction & Retention, Revenue & Profit Maximization, Team Leadership, Staff Training, Negotiation & Presentation Skills, MS Office Suite

Education/Certifications

Master of Cosmetology - (Aesthetics), Arlington Academy

Master of Cosmetology – (Hairdressing) Arlington Academy

Arlington Hgts, Illinois.

License of GA-ACTIVE,

Alterne Haircare & Protocols Keratin Complex Professional Color

Skin Ceuticals CA Botana Decleor Paris ZO Skin health Physiodermie of Geneva Obagi

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