Ezell Parker

A Life and Health Insurance Agent With a Focus On Benefit Counseling

**** * ******* ***. *** 500

Commerce, CA 90040

562-***-****

findezell@yahoo.com

EXPERIENCE

Life Insurance Agent and Benefit Counselor, Commerce CA Freelance

SEP 2008 - PRESENT

Provide service to clients’ employees changing insurance needs by selling life, health, and other similar insurance (to fill gaps in coverage). O er warm and professional customer service while onboarding new clients and maintaining existing clients, including booking appointments, inquiry responses, insurance eligibility, claim submissions, and answering questions concerning billing and insurance policies.

Identify new client insurance needs, insurance risk, goals, current coverage, and financial situation by scheduling meetings for new customers, ensuring a personalized experience.

Assist current policyholders during the insurance claims process while overseeing existing insurance claims.

Manage electronic and paper records and ensure all contracting paperwork is kept current.

Professional Enrollment Concepts, Irvine CA

Benefit Counselor

SEP 2017 - SEP 2018

Helped employees choose the most suitable benefits package, informed them of crucial program aspects and options, and assisted them with enrollment processes.

Entered and regularly updated employee data using HRIS software to create comprehensive sta records.

Verified all employee data was complete and accurate. Advised senior management on the creation of benefits programs that were suited to employees’ specific needs.

Assisted employees with claims and queries, helped them fill out and submit forms, and followed up on claims on employees’ behalf. Conducted employee surveys to determine their preferences and requirements, and suggested improvements to benefit plans accordingly. SKILLS

20+ years experience in the

insurance industry.

Licensed in 25 states to sell

life, health, annuity, and

long-term care insurance.

Exceptional communication,

interpersonal, and

presentation skills.

Ability to e ectively interpret

laws and regulations

concerning employee

benefits.

LICENSES

National Association Of

Insurance Commissioners

Kansas City MO

National Producer Number

LIC# NPN2530268

California Department of

Insurance Sacramento CA

Accident & Health or Sickness

and Life

LIC# 0760658 EXP. NOV 2024

EDUCATION

University of Southern

California, Los Angeles CA

B.S. Psychology

GRADUATED JUN 1978

Long Beach City College,

Long Beach CA — LUTCF

Designation

COMPLETED SEP 1994

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