Scholar Nwaiwu

416-***-**** ad0n0l@r.postjobfree.com Toronto, ON

SUMMARY AND QUALIFICATION

• Strong computer skills including MS Office and Data Entry tools.

• Naturally caring and empathetic individual who enjoys interacting with customers, attentively.

• Listening to put their needs first.

• Exceptional communication skills in English

• Strong problem solver who can effectively communicate complex processes and procedures to customers an understandable manner

• Certified Food handler and Smartserve

• Open availability and flexibility to work on weekends, holidays, and night shifts.

EXPERIENCE

Stellar Personnel Server/Bartender Toronto, Ontario August 2023 - Present

• Provided beverage recommendations, described daily specials, and took food and drink order.

• Effectively managed a section of eight (8) tables, prioritizing orders and delivering timely service.

• Memorized daily specials and menu items, facilitating customer inquiries and recommendations.

• Collaborated with the kitchen to ensure accurate and prompt delivery of orders.

• Assisted in setting up and closing duties, including cleaning and restocking service areas. Lalibela Restaurant Waitress Toronto, Ontario March 2023 – July 2023

• Deliver exceptional, friendly, and fast service.

• Manage closing duties including restocking items and reconciliation of cash drawer.

• Operated POS systems to cash out customer checks and complete order transactions.

• Multitasks while remaining professional in a fast-paced environment. Spinel Corporate Services Restaurant Supervisor Lagos, Nigeria. May 2018 – November 2022

• Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences.

• Operated POS systems to cash out customer checks and complete order transactions.

• Performed dining room sanitation tasks such as spill cleanup, table sterilization, and removal of any apparent waste or refuse.

• Performed specialized alcoholic beverage services such as bottle openings, chiller setup and related tasks.

• Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.

• Helped customers place orders, explained menu items, and suggested appropriate options for food allergy concerns. LEADERSHIP ACTIVITIES AND MEMBERSHIPS

• Project Management Institute - 2023

• Macedonia Humanitarian Association

EDUCATION

• Fleming College Toronto Toronto, Ontario

Project Management

• Federal University of Technology Owerri Imo, Nigeria Bachelor of Engineering Electrical and Electronic Engineering. REFERENCES: Upon request