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Administrative Assistant Customer Service

Location:
Charlotte, NC
Salary:
17.00
Posted:
October 27, 2023

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Resume:

Michelle Thorpe

To leverage my **+yrs of managerial experience, client-facing experience, and expertise in Janitorial Cleaning Industry into an Administrative Assistant Role and a Manufacturing Role.

Garner, NC 27529

ad0n0d@r.postjobfree.com

+1-919-***-****

Knowledge of OSHA/JAHCO Regulations, Data Entry, Quality Control Experience, Inventory Management, Shipping and Receiving Skills, Excellent Customer Service Skills, Excellent Oral and Written Communication Skills, Computer Savvy, Self-motivated, Team Oriented. Authorized to work in the US for any employer

Work Experience

Manufacturing Associate I

Corning - Durham, NC

November 2021 to Present

• Prepare products and materials for shipping

• Additional production or manufacturing tasks as assigned

• Assembly technician processing Vials, modules, and test finish product

• Retrieve and unpack components and stock that line; keep own training on machines and other technicians and associates on operations

• Maintain a clean and well stocked workstation

• Reset faults, as appropriate

• Cleaning and setup of equipment

• Setup and operate all equipment in related area to produce product to specification requirements

• Perform visual inspection and identify potential quality concerns

• Preparing materials for production

• Inspecting and processing vials in magazines

• Detailed and accurate documentation in batch production records.

• FortLift Operator

Housekeeping

WakeMed Hospital - Raleigh, NC

August 2021 to November 2021

• Performs functions associated with the daily cleaning of the Hospital

• Including cleaning of patients rooms, dust mopping, disinfecting, dusting, emptying trash, cleaning restrooms

• Complies with housekeeping standards listed in the Housekeeping Standards Operation Procedure states in the Housekeeping Guidelines

• Completes various other duties as assigned

Housekeeping

Johnston County UNC Hospital - Garner, NC

April 2021 to October 2021

• Performs functions with daily cleaning, including dusting, dust mopping, vacuuming, cleaning restrooms, cleaning patients rooms, remove trash, polish furniture

• Operate Mechanical cleaning equipment

• Complies with Standards listed in the Housekeeping Standard Operation

• Procedure Manual and Policies stated in the Housekeeping guide

• Completes various other duties as assigned.

Housekeeping

SAS Institute - United States

June 2012 to April 2020

• Performs functions associated with the daily cleaning of buildings, including dust,, mopping, vacuuming, cleaning restrooms, remove and empty trash, polish furniture,, and operate mechanical cleaning equipment

• Complies with housekeeping standards listed in the housekeeping standards

• Operation Procedure Manual and policies stated in the housekeeping guide

• Completes various other duties as assigned

• Adheres to established safety requirements in using cleaning materials and equipment

• Assesses equipment to ensure it is working properly and reports problems when they occur

• Monitors reorganizes and reports any issues regarding recycling bins at assigned building. Environmental Services Supervisor

Duke University Health Systems - United States

December 2006 to March 2010

• Supervised housekeeping employees

• Coordinated schedule for cleaning of all patients and public areas, including floor care projects

• Preformed formal with nurses manager daily

• Conducted daily teambuilding with employees

• Received and resolved all complaints, Handled disciplinary actions of employees

• Ensured that the medical facility has maintained a sanitary environment. Environmental Services Team Leader

Duke University Health Systems - United States

December 2002 to December 2006

• Assisted supervisors in management of staff

• Coordinated daily cleaning assignments of the facility

• Assisted in the hiring, training, coaching, counseling, and terminating of staff

• Performed all probationary and annual employees mandatory evaluations

• Maintained an accurate record keeping system for staff's sign-in and sign-up daily. Cashier and Customer Service

Kerr Drug - United States

August 2001 to December 2002

• Scanned customer purchases

• Received payments

• Completed credit-card transactions

• Returned correct change to customers

• Counted money to verify register amount and balance

• Verified customer identification and cashed customers checks

• Assisted customers with merchandise Inquiries

Inventory Manager

IBM - United States

April 1998 to April 2002

• Complied and Maintained records of quality, type and value of materials, merchandise, and supplies in stock

• Computed figures sale orders, production records, and purchases invoices to obtain current inventory

• Verified clerical computations against physical count of stock

• Adjusted errors in computations

• Compiled information on receipt and disbursement of materials, equipment, merchandise, and supplies

• Established operational procedures for activities, and Maintained current warehouse inventory.

• Fort lift operator

Education

NA in NA

Washington high school - United States

June 1986 to June 1987

Skills

• Front Desk (5 years)

• Hospital (10+ years)

• Houskeeping (10+ years)

• Housekeeping Supervisor (5 years)

• Janitorial (10+ years)

• Cleaning (10+ years)

• Customer Service

• Filing (10+ years)

• Hospitality (10+ years)

• Housekeeping (10+ years)

• Communications (10+ years)

• Time Management (10+ years)

• Cash Register (5 years)

• Microsoft Office

• Word (10+ years)

• Excel (10+ years)

• retail sales (5 years)

• Management (8 years)

• Floor Care (10+ years)

• Environmental Services (10+ years)

• Commercial Cleaning (10+ years)

• Laundry (10+ years)

• Buffing (10+ years)

Certifications and Licenses

Cosmetology

August 2011 to Present

Administrative Assistant

June 2008 to Present

Communication

June 2006 to Present

Finance & Accouning

March 2006 to Present

Leadership skills/Management

March 2006 to Present

driver's license

June 1987 to Present



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