Paula Guise

**plus years in Healthcare/Mental/Behavior. 3 years of Professional Customer Services in high call volume company.

Marietta, GA 30062

ad0mzr@r.postjobfree.com

+1-470-***-****

• 12 plus years working with Developmental Disabled Adults

• 6yrs as a Youth Paraprofessional working with high risk teens (ages 10-20)with intellectual, Mental & Behavioral Disorders.

• 10 years working in LTC & Rehabilition

• 5 years In-Home Care

• 1 year working in Pediatric as a Medical Assistant

• 2 yrs working in pediatrics

• 3 yrs of customer services & sales

• 2 yrs of EMR & Electronics Signature

• 2 yrs Supervisory working with high risk youth.

• 2 yrs working in call center/customer services in healthcare.

• Monitored SES as a teacher-tech assistant in a school based program. Authorized to work in the US for any employer

Work Experience

CNA

4ANGELS Healthcare - Atlanta, GA

November 2021 to Present

• Assist patients with ADL'S

• Transfer patients to and from w/c off toilet

• Give companionship to patient

• Taking vital signs

• Charting patients daily plan

• Feeding and repositioning patients

• Answering call Lights

Certified Nurse Assistant (CNA)

BOS Medical Staffing - Atlanta, GA

September 2020 to Present

• Assisting patients with bathing

• Taking vitals signs

• Repositioning patients

• Feeding

• Charting

• Changing linens

• Using mechanical devices

Customer Service Rep (Remote)

Healthcomp - Chicago, IL

October 2020 to April 2022

Accept inbounds calls from members & answer all questions pertaining to benefits, eligibility & claims. Educate members & providers on how to navigate through the sites, tools & applications forms.

CNA - Certified Nursing Assistant

Eagle Resource Group (Gideon Elementary School) - Atlanta, GA August 2021 to March 2022

• Working under the supervision of a Nurse

• Taking vital signs of students

• Cleaning and wiping down the care room

• Calling parents when a child is sick

• Recording and charting

• Providing basic medical needs to students

• Assisting with vision and hearing testing

• Charting in MAR book

• Filing and updating all health visits for students

• assisting with covid testing

CNA/Caregiver

Engaged Nursing - Atlanta, GA

October 2020 to July 2021

• Assist client with bathing

• Transferring to toilet from W/C

• Laundry and cleaning bathroom

• Driving client to and from Appointments

• Grocery shopping for client

CNA - Certified Nursing Assistant

Gale Healthcare Solutions - Atlanta, GA

September 2020 to January 2021

• Assist client with bathing

• Transferring to toilet from W/C

• Laundry and cleaning bathroom

• Driving client to and from Appointments

• Grocery shopping for client

Direct Support Paraprofessional

Stone Belt Arc, Inc - Bloomington, IN

January 2020 to June 2020

• Assist client with money management

• grocery shopping, cleanliness, safety, emergency drills, medical appointments

• Manage and send out emails to employees about in-service meetings

• Help clients with Disabilities to achieve more independence in everyday life

• Assist with daily ADL's to maintain good hygiene

• Taking vitals signs

• Transport clients to appointments and workshop

Material

Caterpillar - Decatur, IL

August 2018 to June 2020

• Assorting and counting parts

• verifying correct parts

• verifying corrected amount

• verifying parts that are in correct storage shelf Youth Care Worker / On-Call Supervisor/Receptionist Webster Cantrell Hall - Decatur, IL

September 2013 to December 2019

• Working with high-risk teens from ages 12-20

• Individual and Group Therapy.

• Providing special care

• Redirect youths.

• Supervise youth in residential programs.

• Autism

• Overseeing care at night, assisting with problem solving

• Supervised visits, transport youth to and from school, hospital

• Supervise home visits.

• Greeting customers and their families

• Transferring calls

• Answering calls, faxing, filing.

• Reporting and deescalating behavior outbursts

CNA - Certified Nursing Assistant

Lincoln Manor - Decatur, IL

January 2012 to November 2016

• Turning or moving patients.

• Gathering medical supplies.

• Bathing patients.

• Grooming patients by brushing their hair, teeth, shaving

• Feeding patients and documenting their food and liquid intake.

• Checking vital signs such as blood pressure and heart rate.

• Answering patient calls

Direct Support Paraprofessional

A Step Forward - Decatur, IL

November 2009 to June 2016

• Took vital signs

• Assist in bathing

• Assist with feeding

• Assist with ROM

• Transport client to and from appointments

Medical Assistant

Community Healthcare Improvement Center - Decatur, IL January 2011 to June 2013

• Taking vital signs

• c/c for patients

• greeting patients

• assisting the physician during examination

• collecting specimens

• explaining tx and procedures to patients

• Assisted in minor procedures

• Contacted patients for appointment reminders

• Recorded patient history

• Assisted with charting

• Cleaned patient rooms

• Performed numerous administrative duties

• Measured accurate vital signs

Direct Support Professional (DSP)

South Side Manor - Decatur, IL

May 2003 to January 2009

• Assist clients with ADL's, cook, assist clients with chores, pass medications, supervision, documentations, transport to & from Dr. Appointment, daily activities. Education

Certification in Medical Assisting

Midwest Technical Institute-Springfield

March 2010 to November 2010

High school diploma or GED in Diploma

Douglas MacArthur High School - Decatur, IL

August 1996 to May 2000

Skills

• Group Therapy (5 years)

• Individual / Group Counseling (5 years)

• Patient Care (10+ years)

• Crisis Intervention (5 years)

• Vital Signs (10+ years)

• Meal Preparation (10+ years)

• Medical Office Experience (1 year)

• Nursing (10+ years)

• Social Work

• Experience with Children (6 years)

• Behavioral Health (5 years)

• Answering multiple phone lines (1 year)

• scanning (5 years)

• faxing (5 years)

• microsoft (1 year)

• excel

• outlook

• customer service (5 years)

• Data Entry (1 year)

• Office Work (1 year)

• Filing (3 years)

• Medication Administration (10+ years)

• Medical Records (2 years)

• Cognitive Behavioral Therapy (5 years)

• Caregiving (5 years)

• Dementia care (10+ years)

• Special Education (10+ years)

• Assist Therapist with youth IEP's (5 years)

• Autism Experience

• Memory Care (3 years)

• Case Management (1 year)

• Laboratory Experience

• Teaching

• Experience Administering Injections

• Mental Health Counseling

• Intake Experience

• Child & Family Counseling

• Crisis Management

• EMR Systems (2 years)

• Applied Behavior Analysis (5 years)

• Data collection (1 year)

• Hospice care (1 year)

• Phlebotomy (1 year)

• Nursing home experience (10+ years)

• Skilled Nursing/Rehabilitation (3 years)

• Leadership (2 years)

Certifications and Licenses

CPR & First Aid

February 2022 to February 2024

First Aid Certification & AED

February 2022 to February 2024

Forklift Certification

September 2018 to December 2019

CNA

Present

State Tested Nursing Assistant

June 2022 to June 2024

BLS Certification

Certified Medical Assistant

Contact this candidate