JOI JACKSON

**** ********* **, ************ ** • ad0mwm@r.postjobfree.com • 630-***-****

Forward Thinking MBA, CPCU and former AVP Underwriting Lead holding thirty plus years of leadership in supporting financial organizations and managing underwriting for all commercial lines including WC, GL, PROPERTY, IM, AUTO and PROFESSIONAL LIABILITY.

Results driven leader with a record of success in technical underwriting, sales, and surpassing rate initiatives.

PORTFOLIO BOOK OF BUSINESS GROWTH: Accumulated a phenomenal sales record, while maintaining cost savings, pricing model adjustments, and overall improvements to the insurance portfolio. Constantly reviews opportunities to manage portfolio and grow the overall book of business and territory.

SEGMENT LEADERSHIP: Trains and cultivates a culture of underwriting excellence for multiple brokers, underwriters, and stakeholders in all critical performance areas. Implements underwriting strategy that captures profitable market opportunities and new product development and reduces training costs. Taught commercial lines insurance courses and consistently utilized criteria for underwriting complex accounts to assure capture of all operations which led to an increase in premiums.

FINANCIAL ANALYSIS: Helmed underwriting efforts for insurance giants Chubb, Travelers, and Liberty Mutual saving over

$5M+ in financial risk, fraud, and exposure. Proven record of success in protecting the loss of revenue and generating positive outcomes across multiple lines of business.

BROKER AND RISK MANAGEMENT: Identifies, consults, and expands national and regional broker channels and builds customer relationships through production and marketing calls with international insurance and domestic brokers on ratings and coverage for complicated risk projects.

GLOBAL UNDERWRITING: Reverse flow international underwriting placements originating in London, Germany, France, Holland, Spain, and Austria. Oversees average premiums of $1M+ with sophisticated risk analysis. CORE COMPETENCIES

• Portfolio Management • Business Intelligence/Data Analysis

• Cost Control/Process Improvements • Due Diligence

• Financial Analysis • Broker Partnership Management

• Workers Compensation • Broker Management/Coverage Subject Matter Expert

• Underwriter Training • Risk Management

PROFESSIONAL EXPERIENCE

ICW Insurance Company - Senior Commercial Business Development Underwriter 03/2023 – 10/2023

• Successfully oversaw both underwriting, marketing, and growth initiatives for start-up company with IL agents and brokers. Fostered relationships to build a book of business. Evaluate routine business for risk acceptability, matching price to exposure, loss frequency, and severity for profitability.

• Drove profitable sales of the company’s products including increasing sales of existing products and introducing new products as developed for commercial property and general liability.

• Developed, trained, and mentored assigned producers, and their account managers to improve the quality and quantity of the business obtained from them.

• Attained thorough knowledge of geographic territory assigned regarding production sources, competitor activity, economic and demographic idiosyncrasies, and emerging trends.

• Utilization of underwriting authority to effectively price Company’s products.

• Expeditious acceptance or rejections of all risk types evaluated for risk characteristics (operations, financials, management, COPE, PML’s Catastrophe exposure, controls, updates, classifications, valuations loss information and rate adequacy) for profit and price within company underwriting guidelines.

• Provided superior service with ability to read and interpret documents such as submissions, loss control reports, and standard policy form/endorsements.

HDI Global Promotions and Positions

HDI Global Insurance Company- Employee Experience - Human Resources, AVP 08/2022 – 10/2022

• Led the HR training, management support, and skills training for domestic and global employees. Improved organizational results by incorporating over 20+ years of underwriting and management knowledge.

• LEADERSHIP TRAINING: Selected to develop employee leadership and produce gap skill analysis and employee training metrics. Reduced training time to less than 20-25% for tech operations leaders.

• TEAM MANAGEMENT SUPPORT: Innovated deficiency enhancement courses in critically needed areas such as Excel and income statement analysis. Taught courses in P&C basic, intermediate, and advanced underwriting to ensure employees were prepared for peak season. Developed regional training budget for multiple teams.

• EDUCATOR: Served a vital role in creating insurance courses and taught General Liability, Property, Auto, Workers Compensation, Professional Liability, and Umbrella. Technical Operations Training Lead, Assistant Vice President 2021 – 08/2022

• Collaborates with company executives and departmental heads to develop management processes and deficiency programs to aid in the underwriting performance of employees.

• United Kingdom Underwriting: Delivered underwriting for new UK business and retained several prestigious accounts.

• SEGMENT LEADERSHIP: Established and communicated underwriting profit goals and other measurements, including loss ratio, new business development, policy count, account retention, etc.

• TEAM SALES SUPPORT: Drives profitable sales of the Company's products by equipping employees with cutting-edge resources and training content of all commercial lines including General Liability and Property Insurance Products.

• ANALYSIS: Manage the effectiveness of developed training programs and workshops via monitoring, and editing, by gathering feedback from learners and their respective managers. Enhance all underwriting policies, procedures, budgets, and projects supporting corporate directives. Policy forms review, contract analysis, new product development, and problem solving. Executive Underwriter, AVP 2017 – 2021

• Reverse flow underwriting inclusion for a $45M+ global portfolio. Directly overseeing renewal and new business process for the multi-million-dollar book of several lines, including general liability, excess liability, umbrella, professional liability, E&O, and Auto, using both admitted and excess & surplus specialty insurance products.

• BOOK OF BUSINESS: Oversees over $12M+ renewal book of business with a high retention percentage, exceeded rate goals, and other coverage reductions and mitigations via increased deductibles, sirs, lower credit modifications, etc.

• TRAINING LEADERSHIP: Conceptualized a new training program for P&C underwriters, significantly reducing quality errors and improving rating effectiveness for new and seasoned underwriters GL, AU, WC, and Property via Associate of Underwriting book

• POLICY - Build specialty manuscript policies, special wording, and endorsements for coverages that accurately aid in closing multi-million-dollar risks. Risk types include heavy, complex, industrial manufacturers, distributors, automotive dealers, drug manufacturers, pharma, and medical devices, invasive, clinical trials, contractors, and service risks.

• REFERRALS: Acts as the technical expert to the team and overseas underwriters. Develops training platforms for multiple lines of business and departments. Contributor to the global oversees underwriting academy for several countries.

• REINSURANCE: Facultative reinsurance placements, large deductible, and self-Insurance programs. Hosts underwriting classes for basic and advanced liability, general liability, auto and property coverage.

• SUBJECT MATTER EXPERT: Multiple lines of Insurance coverage that include life sciences and professional liability and manufacturers E & O. Policy form review, contract analysis, new product development, and problem solving. Travelers Insurance, Senior Account Executive 2016 – 2017

• Selected to lead underwriting and processes for a $20M+ book of business. Accountable for the growth and retention of new and renewal businesses consistent with underwriting strategies for the broker. Experienced significant profitability by co-creating innovative agency partnership efforts.

• Customized and designed marketing and sales campaigns for 30+representatives. Coached a team of sales representatives toward monthly production goals.

• Conducted sales, new and renewal management, broker management, financial underwriting, and risk selection. JOI JACKSON

6305 Ellsworth Pl, Merrillville IN • ad0mwm@r.postjobfree.com • 630-***-**** Specialty Risk Services (Spriska), Director of Underwriting 2015–2016

• Led the development of internal underwriting policies and procedures for multiple lines of business. Built programs for agents such as Preferred Partner Program, Breweries, and Builders Risk.

• Managed staff of four underwriters, 2 Underwriting Assistants, 1 Underwriting Manager, and multiple customer service reps.

• Created multiple specialty lines of business enhancements and modified existing ones to include coinsurance and ALS for BI. Established authority statements for underwriters and underwriter trainees.

• Performed rate analysis and renewal reviews for the entire book of business. Policy forms review, contract analysis, new product development, and problem solving.

Central Insurance Company, Senior Underwriter 2013 – 2015

• Led profitable underwriting for the East Texas Territory. Delivered prompt service to agents and assisted in the development of personnel. Partnered with the Agency that won the award Agency of the Year for the entire Company.

• Exercised favorable judgment of risks such as Manufacturers, Lessors Risks, Auto Shops, Contractors, Distributors, Churches, and other general commercial businesses.

• Identified and analyzed opportunities and implemented regional plans to improve results. Participate in special projects relating to providing technical expertise and mentoring newer underwriters and trainees.

• Developed special projects and programs, training and mentoring over 20+ newer underwriters and trainees. Policy forms review, contract analysis, new product development, and problem solving. The Hartford Insurance Company, Senior Underwriter 2012 – 2013

• Traveled with agents, closed over $2M in large accounts, and built territory from scratch. Developed solid relationships. Operated as a referral source to newer underwriters and seasoned and newer producers.

• Underwriter of new and renewal middle-market business. Managed property and casualty submissions. Risks included schools, manufacturers, distributors, retailers, and other risks within The Hartford appetite. Policy forms review, contract analysis, new product development, and problem solving. Liberty Mutual Promotions and Positions

Liberty Mutual Insurance, Consultant Underwriter 2010 – 2012

• Progressive record of positions with increasing responsibility, culminating as Senior Underwriter, responsible for growth initiatives in Houston, New Mexico, and Arizona territories, as well as assigned renewal book. Evaluated prospect and renewal financial standings, operational strategy, and industry trends.

• Rose from an entry-level underwriter to a significant leadership position due to the tenacity to improve underwriting analysis and develop associate potential.

• Fully responsible for the completion of account setup, documentation, and account management requirements. Sold all lines of coverages including Property, General Liability, Auto, and Inland Marine. Managing Underwriter 2007 – 2009

• Promotion. Managed and oversaw qualitative and quantitative data prepared by underwriters, installed letters of authority to help provide approval for risk selection, acceptance, coverage terms, and price, as well as prepared reports, assigned territories, renewals, and other duties for the underwriting team.

• Conducted audits, reviewed accounts, and worked closely with sales representatives and senior underwriting management. Policy forms review, contract analysis, new product development, and problem solving.

• Promoted managing seven underwriters and new interns while training underwriters on all Liberty Mutual products, services, and coverage. Tasked with commercial unit growth initiatives; consistently surpassed premium goals.

• Recipient of four Bravo Employee Recognition Awards and voted Dallas’ Inroads Mentor of the Year. Senior Underwriter 2005 – 2007

• Brought on board to train and mentor new interns in property insurance. Responsible for a large volume of new submissions and multi-state territories. Performed audits and worked as a property advocate for the Chicago and Texas division. Participated in many home office corporate special projects to improve underwriting such as the creation of new hazard guide across the country, developed property referral process used by Liberty Mutual and Wausau. Atlantic Mutual/One Beacon, Senior Underwriter 2004 – 2005

• Property and Casualty underwriter for large new business and renewal accounts. Proprietary form used to sell broad based coverages included with enhancements. Responsible for large volume of accounts, cleaned and non-renewed accounts with high loss ratio. Able to exceed rate and new business goals. Policy forms review, contract analysis, new product development, and problem solving.

Chubb Insurance, Senior Account Underwriter 2000 - 2004

• Promoted from Account underwriter to Sr. Account Underwriter to oversee renewals and various endorsement. Book of business of ten million. Selected as direct resource for Law Firm expert. Responsible for visitation and building of agency relationships with key agents such as Phillips Brothers, Mack, and Parker, and JM. Oversaw submitted accounts from AON, Marsh, and Lockton. Policy forms review, contract analysis, new product development, and problem solving.

EDUCATION, CERTIFICATIONS, AND ORGANIZATIONS

Ph.D. of Global Leadership and Higher Education, Indiana Tech Ongoing Master of Business Administration – Leadership, Aurora University Master of Arts in T & D /Organizational Leadership, Roosevelt University Bachelor of Arts in Insurance, Risk Management & Finance, Roosevelt University CPCU – Chartered Property Casualty Underwriter

CIC - Certified Insurance Counselor

AU - Associate in Underwriting

Certificate in General Insurance

CISR - Certified Insurance Service Representative

AINS – Associate in General Insurance

AU-M – Associate Underwriting Management

ARe – Associate in Reinsurance Ongoing

Illinois State University- Educator of Both Property and Casualty Courses – Adjunct Instructional Professor Volunteer Facilitator for The Institutes Teaching CPCU and AU Courses Waubonsee College 2019-2020 Adjunct Professor (contract ended)

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