Customer Service Retail Sales
Resume:
Susan Valentine
Knoxville, MD 21758
*********@*****.***
Objective: To secure an immediate challenge whereby I will utilize my organized approach to problem solving and my comprehensive experience.
Skills: Customer Service Secretarial and Clerical
Scheduling Office Administration
Inventory Control Accounting and Bookkeeping
Purchasing Retail Sales
Dispatching Supervisory
Quality Control Receptionist
Scale Clerk Bartending
TAM Certified
Experience:
Server/Waitress 8/11 to 9/2013
Next Dimensions, Funkstown, MD
Verify patrons' identification to make sure that they meet min age needs for use of alcoholic beverages.
Informed customers of daily specials while explaining the preparation and cooking methods of the various menu items.
Write patrons' food orders on order slips, memorize orders, and enter orders into computers for transmittal to kitchen staff.
Serve lunch, dinner and take-out orders including the mixing and serving of alcoholic beverages
Confirm with customers to make sure that they are enjoying food and take action to correct any troubles.
Prepared checks that itemized and totaled meal costs and sales taxes.
Seat, serve and clear tables. Prepare bills, handle cash and run credit cards.
Assisted in function planning. ie. birthday parties, family reunions, communions, Weddings, etc...
Responsibilities include taking reservations, answering phones, and stocking the service areas. Customer Service Representative / Dispatcher 9/09 to 03/2018 Con-Way Freight, Greencastle, PA
Provide assistance in tracking or locating a shipments
Perform Dispatch duties for a 200 door company, with hundreds of drivers and subcontract drivers on a daily basis
Perform responsibilities of routine movement of incoming and outgoing cargo and freight shipments.
Handle the tasks of taking orders from customers and arranging pickup of freight and cargo for delivery to loading platform
Responsible for preparing and examining bills of lading to determine shipping charges and tariffs
Perform responsibilities of compiling, formulating, and auditing transportation reports
Handle the tasks of processing all transport-related documentation
Prepare, print and mail statements for all outstanding balances
Perform several clerical and secretarial functions related to movement of goods
Maintain delivery confirmation receipts for company's records
Prepared transportation schedules, routs and dispatch for truck driver.
Checked and maintained trucks inspections reports.
Prepare pay sheets and billing using Critic with green screen
Type correspondence to customers using Microsoft word
Answer a 6 active line phone
Perform yard check, where if visibly inspect trailers to match against transport documents
Prepare for Internal Audits
Resume of Susan Valentine continued
Bookkeeper / Administrative Assistant 1/00 to 01/2017 Kathy’s Dots, Clear Spring, MD
Type correspondence to customers using Microsoft Word
Prepare taxes for the company
Prepare invoices in Microsoft Excel
Maintain customer database with current information in Microsoft Outlook
Prepared deposits
Proof read books
Prepare, print and mail statements for all outstanding balances Dispatcher 11/2019 to 3/23
Mt. Airy MD
Provide assistance in tracking or locating a shipments
Perform Dispatch duties with drivers and subcontract drivers on a daily basis
Perform responsibilities of routine movement of incoming and outgoing cargo and freight shipments.
Handle the tasks of taking orders from customers and arranging pickup of freight and cargo for delivery to loading platform
Responsible for preparing and examining bills of lading to determine shipping charges and tariffs
Perform responsibilities of compiling, formulating, and auditing transportation reports
Handle the tasks of processing all transport-related documentation
Prepare, print and mail statements for all outstanding balances
Perform several clerical and secretarial functions related to movement of goods
Maintain delivery confirmation receipts for company's records
Prepared transportation schedules, routs and dispatch for truck driver.
Checked and maintained trucks inspections reports.
Prepare pay sheets and billing using Critic with green screen
Type correspondence to customers using Microsoft word
Answer a 6 active line phone
Perform yard check, where if visibly inspect trailers to match against transport documents
Prepare for Internal Audits
Education: Kaplan University : Accounting / Bookkeeping Boonsboro High School: Keyboarding I and II
Office Technology
(Word & Excel)
References: Furnished upon request.
References:
Chandra Morgan
5204 Porterstown Road
Keedysville, MD 21756
Dan Newcomer
Mt. Airy MD
Vic Piccolomini
Mt.Airy Md
Contact this candidate