Inventory Management/Warehouse Specialist
Summary: Proven, solution-oriented Army Veteran with 20+ years of Army experience culminating at the rank of First Sergeant, having led formations up to and including battalion sized elements in various logistics organizations. Military and civilian logistics experience resulting in proficiency in multiple inventory and fleet management systems. Expertise in Global Combat Support System – Army, commercial and retail experience accounting for property and material. Experience in loss prevention, loss mitigation and causative research. Effective leader with track record of strong supervisory and managerial skills able to motivate challenging teams to perform. Experienced in both union and non-union workforce of up to 100 employees to include leadership position within union structure.
Clearance Level: Active Tier 1 (Secret – Inactive) Government Contractor
Veteran: 30% Disabled
Summary of Qualifications and Skills
Available NOW
Process Improvement
GCSS-Army
Leadership / Supervision
Command Supply Discipline
Fleet Management
Records Keeping / Management
Quality Control / Management
Team Player / Team Builder
Army Retired First Sergeant
Professional Experience
Logistics Readiness Center Supply Support Activity Ft Novosel, AL
Government Contractor
Warehouse Specialist Mar 2020 – May 2023
Supervisor: Donna Carter 40-HR week
Contact: 334-***-****
Served as Warehouse Specialist; Stock Readiness, Shipping, and Retrograde Team Lead for Ft Rucker Installation Supply Support Activity with secondary duties as SSA Team Lead in the absence of the supervisor providing direct support to over 120 DoDAACs. Provided multi-class support to active-duty Army, Contractor, and Civilian workforces on and off installation. Provides support to Installation Property Book Officer with assistance to identified hand receipt holders in inventorying and signing for property. Assists IPBO in initiating procurement for supplies and material. Expertise in the use of Global Combat Supply Support as well as experience in FEDLOG. Familiar with AR 710-2, AR 735-5, and other applicable DoD or Army regulations relating to Supply Accountability.
Performed required cyclic and special inventories within SSA with inventory accuracy of over 99% for all supported classes of supply.
Insured adequate processes for request, receipt, and disposal of IT equipment and components, ADP equipment, special tools, and special purpose equipment.
Advised coworkers and management with interpreting supply policy and administering accounting procedures affecting property administration and accountability.
Identified incoming supplies and materiel to determine property book items versus consumables and ensure proper processing and accountability to include reviewing and signing all applicable documentation.
Continuously reviewed procedures to identify and resolve any discrepancies and improve efficiency.
Performed customer reconciliations as required to resolve discrepancies.
Trained customer representatives on the use of available GCSS-Army reports to expedite customer pick up and resource planning.
Contacted customers to ensure requirements were being met.
Coordinated transportation and retrograde activities between incoming receiving point, customer pick up location, and Defense Logistics Agency (DLA) disposition accumulation point.
Monitored and provided technical advice to Central Receiving Point on various aspects of customer service, quality control, and inventory/stock management.
Acted as liaison between Ft Rucker LRC SSA and DLA DRMS; traveled to Eglin AFB biweekly to conduct transactions on behalf of unit customers with no loss of property or accountability.
Lowe’s Home Improvement Enterprise, AL
Service Manager Feb 2018 - Mar 2020
Supervisor: Larry Allen 40-45 HR week
Contact: 334-***-**** work 334-***-****
Served as floor associate prior to being promoted to Service Manager responsible for sales and service of 3 teams within the Enterprise, AL store location. Responsible for both employee support and customer service in inventory location and management, creative problem solving, team building and goal attainment.
Member of regional Inventory team responsible for cyclic inventory execution for stores in Dothan, Troy, Marianna, Defuniak Springs, and Albany, Ga
Responsible for production in three-five departments at a time; building material, hardware, millworks, cabinets, and appliances.
Responsible for accountability
Managed sales and service of 3 teams of approximately 10 people
Routinely manages employee scheduling for 4 departments.
Ensured Customer Service issues are handled expediently, professionally, and in a mutually agreeable manner.
Hertz Corporation Honolulu, HI
Location Manager Jan 2004 – Sept 2016
Supervisor: David Scott 50-HR Work Week
Contact: 808-***-****
Served in several positions of increasing and diverse responsibility in multiple locations. Managed day to day operations at Hertz Rental Customer Service Counter as well as Hertz Courtesy Bus department. Managed fleet distribution across airport and multiple remote locations ensuring coverage with adequate vehicle and maintenance support.
Managed day to day operations at Hertz Rental
Expertly coached and encouraged Hertz sales staff on proper sales techniques required to be successful in their sales.
Addressed employee concerns in a professional manner, in an environment with 75% of the staff being union workforce.
Encouraged good management and employee interactions among robust workforce of 100 employees.
Able to maintain extensive knowledge of Hertz fleet fluctuation on a day-to-day, month-to-month basis by car class.
Responsible for basic training of new staff and some recurrent training.
Responsible for the Hertz Courtesy Bus Driver department. Ensured that all Bus Drivers met Department of Transportation and Union regulations.
Ensured that all employees follow proper safety procedures and are properly trained in the use of personal protective equipment.
Distribution Manager (Hertz)
Managed distribution of Hertz fleet among eleven different Hertz locations and off property overflow lots
Managed personnel scheduling at 10 off airport locations to ensure resources were sufficient and vehicles flowed in pace with customer service needs.
Responsible for organizing the team to move new or rejected vehicles to and from Hertz Maintenance lot and shipping piers.
Maintenance Manager (Hertz)
Managed day to day maintenance operation for Hertz fleet consisting of on average about 2400 vehicles.
Responsible for overseeing regular vehicle maintenance on Hertz fleet.
Made cost and repair estimations for body damaged vehicles.
Oversaw in-fleeting of all Hertz vehicles including registration of vehicles.
Insured that Maintenance Department was compliant with all Hertz, OSHA, DOT regulations.
Oversaw DOT compliance, maintenance, and repair work for fleet of fifteen 30 foot courtesy shuttle buses
Military Experience (Summary)
United States Army Jul 1981 to Sep 2003
E-8 / First Sergeant (Retired)
Served 22 years of active military service at multiple levels and achieved my highest rank of First Sergeant that led ~160+ soldiers.
Throughout my service, I managed and led training, personnel, equipment, and property accountability and supply discipline for the commander.
Prepared, trained, and deployed many times while on active duty and received several awards for my leadership.
Managed, scheduled, and developed training requirements, plans and provided recommendations on how to improve training opportunities for preparing soldiers for war.
Awards
Meritorious Service Medal (2)
Army Commendation Medal (5)
Army Achievement Medal (5)
Education
Associate degree, Criminal Justice
ANCOC Graduate
BNCOC Graduate
Battle Staff Qualified
Training/Certifications
Global Combat Support System – Army
Supply Management
Equal Opportunity/Diversity
Lighthouse Organization Reconstruction