CURRICULUM VITAE

NAME KITENDA HASSAN

SEX : MALE

DATE OF BIRTH : 26th OCT 1991

NATIONALITY : UGANDAN

MARITAL STATUS : SINGLE

Telephone Number : +974-***-***-** \+256*********

E-mail address ad0mvw@r.postjobfree.com

OBJECTIVES

A strong and tested, desire to develop my career into a position of increased responsibilities and performance challenges with the aim of ensuring the organization exceeds customer’s expectation and maximizing shareholders value.

WORK EXPERIENCE:

Hotel YUSHILI HOTEL AND RESTAURANT LIMITTED(KAMPALA)

Position Housekeeping supervisor\ Team leader

Date FEB 2023- UPDATE

Responsibilities

DUSIT DOHA HOTEL

Hotel Dusit Doha Hotel (QATAR)

Position Housekeeping supervisor/ senior housekeeping

Date JAN 2019- JAN 2022

Responsibilities

complaints regarding housekeeping then take corrective action

Inspect guest rooms prior to checking- in or in pick up status. And following DND procedure.

Plan schedules for housekeeping staffs and Hand out individual work assigning

Issue supplies to housekeeping staff at the beginning of each shift clean rooms, lounges, lobbies, bathrooms and hallways. And attending guests

Supervise room cleaning and replenishing duties

Dust and polish wooden surfaces, furniture’s, and check light bulbs fuses and all maintenances. Replenish bathroom and mini bar supplies

Report to Executive housekeeper and assistant Executive.

Train new staff.

Assign task and inspect areas worked on.

Take stock to ensure that an adequate number of supplies are present.

Recommend promotion and dismiss.

Investigate Making duty roster and updating discrepancy, Making sure all master keys proper handover.

Arranging shift.

Supervising the junior staff to make sure everything goes on smoothly.

Giving reports about the status of the rooms and keeping records of lost and found.

To check grooming of room attendant on daily basis

Hotel : SPEKE HOTEL KAMPALA

Position : HK Desk Coordinator/room attendant

Date : 2017- 2019

Responsibilities

Sweep, scrub, mop and polish floors, vacuum clean carpets, rugs and draperies

Shampoo carpets, rugs and upholster, dust and polish furniture and fittings

Clean metal fixtures and fittings, empty and clean trash containers

Dispose of trash in a sanitary manner, clean wash basins, mirrors, tubs and showers

Wipe down glass surfaces, make up beds and change linens as required

Tidy up rooms wash windows as scheduled

Cleaning the apartments as per the standards

Report to office administrator and Executive housekeeper.

Take the keys from the security open the office

Check evening and night log book and note down the important messages.

Check with front desk if there is any waiting room or early arrival or urgent required room and take action.

Check occupancy of the day, total arrival, departure for the day, VIP arrival guest in house, out of order rooms and take a print out one copy for executive housekeeper.

Make discrepancy report by 9:00am and again by 3pm.

Take clear message and pass it clearly to the concerned person immediately for instant action.

Handling lost and found item and responsible to give to the right person.

Hotel : SPEKE HOTEL KAMPALA

Position : Senior Room attendant

Date : 2015- 2017

Responsibilities

Ensuring that the number of towels and fresh linens for the rooms are and having extra garbage bags, soap to replace the already used ones.

Removing and replacing bed linens each day as per the Hotel.

Stripping the room when the guests check out and removing the towels and liners to the laundry and remove garbage if left behind.

Empting the garbage room cans every day and placing new liner any garbage around the floor.

Cleaning the bathrooms, sink/shower/tubs and toilets every day.

Dusting the rooms and their items like tables, lampshades, clock, phones and television.

Reporting the missing items from the room to the hotel management.

ACADEMIC BACKGROUND

Year

Institution

Award

2015 Buganda Royal Diploma in Hotel Management

2012 ST. Mary S.S Uganda Certificate of Education

KEY SKILLS AND COMPETENCIES

●Fully Computer literate with skills in Microsoft packages, PowerPoint, Internet.

Excellent interpersonal and customer service skills.

Good analytical skills with a kin eye for details.

Good negotiation skills, Capable to interact with people.

Excellent interpersonal and communication skills.

HOBBIES

Meeting new people

Reading novels and newspapers etc.

Learning something new

Listening to music.

REFEREES: Referees are available upon request

I hereby declare that the above-mentioned details are true and according to my best possible knowledge.

Contact this candidate