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UBADILE EZIAFA CHIAMAKA

No ** Wisdom Close, Off Farm Road, Mgbuoba, Port Harcourt, Rivers State, NIGERIA. 080******** ad0mvp@r.postjobfree.com

PROFESSIONAL SUMMARY

Dedicated and accomplished Music graduate with a solid background in Customer Service as I excel at uncovering customer needs, finding solutions and handling objections; top performer with a consistent track record of meeting and exceeding goals. with proven skills as the Assistant Welfare Officer ‘Music Students Association of Nigeria’, University of PortHarcourt, from 2012 – 2013. Technically proficient in MS Office. SKILLS

Exceptional communication skills

Strong conflict resolution skills

Exceptional time management skills

Goal oriented

MS Windows proficient

WORK HISTORY

Nylon Production Factory

Rumkpoku by Eneka Road, Port Harcourt, Rivers State Cashier 2nd October, 2021 Till – Date

Manage transactions with customers using cash registers

Scan goods and ensure pricing is accurate

Collect payments whether in cash or credit

Issue receipts, refunds, change or tickets

Cross-sell products and introduce new ones

Resolve customer complaints, guide them and provide relevant information

Maintain clean and tidy checkout areas

Track transactions on balance sheets and report any discrepancies

Bag, box or gift-wrap packages

Handle merchandise returns and exchanges

WORK HISTORY

A—M DRIVING ACADEMYCustomer Service/Officer Administrator Ajah, Lagos State August 2017

– Current

Safer drivers course facilitator and coach.

Coordinating with referring facilities to ensure follow-up standards are met.

Verifying or obtained referral numbers or authorizations for upcoming appointments.

Ordering all office supplies including ink cartridges, toner and paper.

Asked open-ended questions to assess customer needs. J- SPRING SCHOOL Lagos Nigeria (NYSC)

Secretary Festac, Lagos State January 2017 – December 2017

Keeping record of students and staff.

Acting as a liaison between the community, school and other internal and external stakeholders.

Maintaining diaries and arranging appointment.

Handled all calls/complains and face-to-face contact with guardians in a professional and enthusiastic manner..

Answered the phone by the second ring and greeted callers enthusiastically. EDUCATION

BACHELOR OF ART Music

University of Port Harcourt, River state,Nigeria 2011 - 2015 WEST AFRICA EXAMINATION COUNCIL (WAEC) 2007

Federal Government Girls College Abuloma II PortHarcour, River State. HOBBIES

Inspiring and motivating people

Reading motivational books

Making Research

Listening to music

Visiting motherless babies home

Cooking.

REFEREES

Mrs. Stella Chijindu

Director at Stella Divine Supermarket,

Port Harcourt,

3

River State,

Phone Number: +234 (0) 80 – 34008308

Mr Olaniyi Moses

Head Teacher

J-Day Spring School, Festac Town,

Lagos State

Phone Number: +234 (0) 80 – 23306035

Contact this candidate