KAREN E TUCKER

Hendersonville, TN *****

615-***-****

ad0mof@r.postjobfree.com

OBJECTIVE

Seeking a permanent full-time position where I can use my extensive sales, customer service and management experience. Possesses a deep knowledge of customer service, sales /merchandising, and training/development. Capable of working independently or with a team to complete projects or accomplish desired goals. I am a loyal, responsible, and conscientious person whose strengths include relationship building and sales. Growth, development, and advancement are important to me.

EMPLOYMENT HISTORY

Retail Jewelry Consultant / Third Key

Signet Jewelers dba Zales Jewelers – Goodlettsville, TN

August 2019 to May 2020

While employed at Zales, my main focuses were customer service and daily managerial responsibilities. Extensive product knowledge and the workings of our online and special ordering systems were instrumental in satisfying our guests needs. A major part of our business was dedicated to warranty and regular maintenance of the guest’s jewelry. I also preformed some repairs and watch battery installations as well on the premises. While working closely with the store manager, I was able to achieve and exceed most daily, weekly, and monthly sales goals. In addition to our daily interaction with guests, I was able to build a clientele and would contact guests by telephone, email and postal mailing inviting them to weekly sales or our remount and design events. Keeping a detailed log of the guests purchases or items they were in search of was a substantial way to build our business.

Sales Associate

Big Time Boots – Nashville, TN

March 2019 to August 2019

Worked as a Sales Associate in the downtown Nashville location providing excellent customer service and salesmanship of quality western boots, clothes, and accessories. Successfully meeting and exceeding sales goals while serving customers from around the world.

Sales Associate and Cashier

Staples – Hendersonville, TN

12/2018 to 03/2019

As a Sales Associate and Cashier were my main responsibility was to assist customers with office products, furniture, and electronics. Also assisted with floor sets.

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Karen Tucker – continued

Picker/Packer

GAP INC - Gallatin, TN

December 2017 to April 2018

Located items around the warehouse to be shipped out to stores or customers. Made correction in the system if customer lack a shipping address or had not received all items purchased. Checked invoice to ensure the correct merchandise is going to the customer. Maintained a clean and neat work area. Inspected finished products for quality and adherence to customer's specifications

Certified Drivers Education Instructor

Workforce Essentials – Gallatin, TN

April 2016 to October 2017

As a certified Drivers education instructor, it was necessary for me to pass the state issued knowledge test as well as completing background checks through the Department of Safety and Homeland Security. I was responsible for teaching either a 15-hour or a 30-hour program and executing the state issued permit test for qualified students. The completion of the course was the 6-hour in car instruction and the driving test for students in the program.

Inductor

GAP Inc. – Gallatin, TN

August 2016 to October 2016

As an inductor at Gap Inc. I was responsible for merchandise disbursement along a computer operated conveyor belt. My responsibility was to send the correct number of items from each box I handled each day. Efficient production was the main objective.

EDUCATION HISTORY

Chesapeake High School, Pasadena, MD

High School Diploma

Graduated in June of 1984

General Studies/Concentration in Arts and Music

My high school career was positive from the learning stand point. However, college was not strongly emphasized.

If I could do it over I would, and I would have gone directly to college.

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