United States Customer Service
Resume:
Lanaevia Williams
Manor, Texas 78653 United States
Mobile: 737-***-****
Email: ad0mnw@r.postjobfree.com
Availability:
Job Type: Permanent, Telework
Work Schedule: Full-time
Desired Locations:
Austin, United States
Work Experience:
Cashier
HEB
2652 Lake Austin Blvd Austin, Texas 78703
Austin, TX
12/2022 - Present
Salary: $17.50 USD Per Hour
Hours per week: 40
Duties, Accomplishments and Related Skills:
Working at HEB as a Cashier I handled cash, taking orders, and catering over the phone, or in person. I also made sure that the requirements of food loss prevention were met to the right standards by logging on companies iPad device and listing how much loss was cost. Whether it was expired, returned or if there were complications with the food before throwing it out. As I must be a team worker, fast paced and with multitasking an up kept tidy work setting. I make sure to complete trainings before the due date to view monthly changes within the work place or changes within the product that is sold withing the workplace.
Supervisor: Adriana 512-***-****)
Okay to contact this Supervisor: Yes
unarmed Security Guard
Allied Universal
1812 centre creek dr
Austin, TX
12/2022 - 3/2023
Salary: $19.50 USD Per Hour
Hours per week: 40
Duties, Accomplishments and Related Skills:
During my time at Samsung, I served as a security guard and interacted with customers. My responsibilities included discussing the appropriate placement on the cameras of stickers on various devices such as cell phones, tablets and computers to keep workplace information secrete. I also utilized scanned radios and x-ray machines to ensure the safety of these devices for facility use. Additionally, I assessed the suitability of clothing attire and granted permission for individuals to pass through the facilities with their devices for security purposes. Furthermore, I diligently observed and reported in writing of any irregular occurrences.
Supervisor: lupe 512-***-****)
Okay to contact this Supervisor: Contact me first
customer service rep
T-mobile
11828 ring dr
MANOR, TX, TX
1/2022 - 11/2022
Salary: $1,600.00 USD Bi-weekly
Hours per week: 40
Duties, Accomplishments and Related Skills:
At T-Mobile I communicated with customers about their cellular bills. In discussion went over extra charges, fees, subscription, protection plans, finance of devices. Explaining of these charges I was able to reduce cost of bill by offering customers a better plan rate.
Supervisor: Jake 832-***-****)
Okay to contact this Supervisor: Yes
Job Related Training:
I have extensive experience in utilizing Microsoft software and tools. Have a strong understanding of Microsoft and its features, which enables me to effectively manage emails, calendars, and tasks.
Have accumulated valuable experience in the field of customer service. Throughout my previous roles. And consistently demonstrated exceptional communication skills, also a strong ability to understand and address customer needs.
I am semi fluent in the Spanish language, and I taught myself using language learning apps like duo lingo and speaking to people in Spanish.
Answering Multiple phone line of different customers.
Basic computer skills with handling different software programs.
Technical support offering assistance with problems on cellular devices.
I am a team viewer motivating coworkers and creating solutions within the workplace.
Reordered products using nirvana software program on iPads.
I have experience typing 35 words per minute.
I'm self-motivated I can work independently for long periods of time.
Language Skills:
English
Spoken
Advanced
Written
Advanced
Read
Advanced
Affiliations:
n/a - n/a
Professional Publications:
n/a
References:
Virginia Ruth Tyner Employer
IRS
Title
Phone
ad0mnw@r.postjobfree.com
Allana Collins Employer
Title
Phone
ad0mnw@r.postjobfree.com
Yvonne Tyner Employer
IRS
Title
Phone
ad0mnw@r.postjobfree.com Indicates professional reference
Additional Information:
non-commission private security license
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