CHERYL WRIGHT

**** ******** ***** ******* ****, VA 23607 757-***-**** ad0mn9@r.postjobfree.com

PROFESSIONAL PROFILE

Patient-centered professional with a collaborative approach to assess, plan, facilitate and advocate for options and services. Able to meet individual needs through communication and available resources to promote quality outcomes.

Delivers high quality patient care in accordance with established policies and procedures.

Fosters effective communication in order to support company vision and mission.

KEY QUALIFICATIONS

Mental Health Strategies Behavioral Health Interventions

Community Outreach Social Services Liaison Client Advocate Public Health Assistant

Domestic/Substance Abuse Aide Family Support/Visitation Worker Interview Techniques Intake Assessments

Life Skills Competencies Crisis Intervention Skills Social Systems

Child, Youth and Family Services Elderly Services Welfare Services Case Management Aide and Coordination

Activities Assistance HIPAA Compliance MS Office / MS Word Computer Information Systems

Anatomy & Physiology Medical Terminology Medical Laws & Ethics Pathophysiology for Medical Office

Critical Thinking and Problem Solving Interpersonal Professional Communications

EDUCATION

Ultimate Medical Academy Health and Human Services Associate of Science Degree, 2017

Patient Communication Patient Needs Assessment Resource Allocation

PROFESSIONAL EXPERIENCE

Fort Norfolk Plaza Medical Associates- Norfolk, VA 02/2019 – Present

Front Desk Receptionist/Administrative Assistant

Answer phones, greet and check patients in and out, and schedule appointments.

EMR data entry of patient information.

Verify insurance coverage.

Collect and document co-pays.

Verify physician referrals.

Dominion Health Services for All People 07/2018 - 01/2019

Life Coach

Aid previously incarcerated women and their transmission back into society.

Meet with clients and assess their needs and goals, help develop strategies and plans to meet those goals.

Record keeping and documentation of client progress.

The Chesapeake - Newport News, VA 2017

Activities Assistant/Administrative Assistant

Assist with a program of therapeutic and recreational activities and foster basic concepts of wellness.

Provide a safe environment for residents as well as help tend the needs of residents during outings.

Document and enter resident information into electronic system. Answer phones, provide customer service for callers.

The Chamberlain - Hampton, VA 2017 - 2018

Concierge/Front Desk

Use Microsoft Word to type incident reports.

Answer phone calls, schedules appointments, and respond to resident concerns

Greet residents and provides general assistance to visitors, prospective residents and families.

Respond immediately to emergency calls and notify appropriate persons or agencies as warranted.

Promote resident morale by calming distressed residents and referring grievances to appropriate personnel.

Ensure safety of the residents and property be monitoring surveillance cameras, door alarms, life monitoring systems, building alarms and investigating any unusual activity.

Constantly watch for signs that residents are not able to function independently or a change in resident’s behavior. Report all signs to the Business Office Manager following the Company policies and procedures.

Hand‘n Heart Home Care - Williamsburg, VA 2015 - 2017

Home Health Aide

Monitored patient condition by observing physical/mental condition, intake/output, and exercise.

Supported patients by providing housekeeping and laundry services; shopped for food and other household requirements; prepared and served meals and snacks; ran errands.

Assisted patients by providing personal services, such as, bathing, dressing, and grooming.

Helped patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.

Helped family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient; advised on nutrition, cleanliness, and housekeeping.

Recorded patient information by making entries in the patient journal; notified nursing supervisor of changing or unusual conditions.

Contact this candidate