Social Media Executive Assistant

Jessica L. Hickerson

Houston, Texas *****

Phone: 713-***-****

ad0mkq@r.postjobfree.com

Detail Oriented Positive/Can-do attitude Works well in a team environment Ability to multi-task Ability to adapt to changing work conditions Proficient with MS Office applications (Outlook, Excel, and Word) Ridge Walker Roofing- Executive Assistant- Waller Texas, August 22’-Current Personal assistant to the owner of the company, scheduling appointments/client meetings/correspondence. Heavy phone support screening incoming calls for job quotes and bids from suppliers. Manage vendor interactions and material orders for upcoming jobs. Manage travel arrangements for crew members.

Prepare customer invoices and data entry into QuickBooks. Tracking new client information and sales leads into company database. Signco America -Executive Assistant-Receptionist/ Social Media Manager -Houston, Texas March ‘20-July ‘22 Front Desk support, greeting visitors, screening calls. Tracking of all new client sales calls and leads, summarize, and distribute weekly reports. Personal Assistant to the Owner, booking travel arrangements and scheduling appointments and client meetings. Office management/equipment support copier, computers, phone, office supplies, inventory, filing, photocopying, collating, faxing, vendor interactions, large mail out programs for brochures, and new client packets. Developing and implementing new social media platforms to align with business strategies and campaigns. Generate, edit, publish, and share engaging content daily (e.g., original text, photos, videos, and news) Manage the budget for promoting social media posts and pay-per-click (PPC) advertising. Keeping track of data and analyzing the performance of social media campaigns. Identifying trends in customer interactions. Suggest and implement new features to develop brand awareness, such as promotions and competitions and trade shows. Collaborate with other teams, such as marketing, sales, and customer service to ensure brand consistency. Communicate and interacting with followers, respond to queries in a timely manner and monitor customer reviews. Oversee social media accounts’ design (e.g., Facebook timeline cover, profile pictures and blog layout) New Life Perinatal Health Care Services Inc.- Executive Assistant-Houston, Texas November ’19- May ‘20 (Temp Position) Input referrals coming from field representatives into Microsoft Access. Heavy phone support to aid clients with State of Texas required paperwork, including creating correspondence and file maintenance. of all the original forms and documents.

Maintaining and updating the Policy and Procedure Manual per State regulations. Use of Quick Books to enter client information into database and payment management. Office management/equipment support, copier, computers, phone, office supplies, inventory, filing, photocopying, collating, faxing, vendor interactions.

Premier Oilfield Group LLC- Operations Administrative Assistant-Houston, Texas September ‘16– November ‘19 Operations Administrative Assistant to the Facility Manager and Director of projects. Generate new set-up project folders on shared drives which includes creating project workbooks with schedules for budgets/timing/sample inventories.

Documentation of project phases, summary reports for upper management review. Provide support to accounting department with data entry in QuickBooks. Proper internal coding and posting purchases made for US offices (6 total). Purchase order maintenance. Preparation of customer draft invoices for review to accounting for processing. Travel arrangements and expense report preparation for Department Heads I Responsible for purchasing for six (6) departments, as well as maintaining office supplies for the corporate office, including inventory status. Maintain vehicle fleet, including maintenance and repairs, state inspections. Freight/Shipping: In charge of all international/domestic shipping for Houston Corporate office. Maintain Safety Data Sheets Education/Certifications and Trainings:

QuickBooks certification-09/2018 Microsoft Excel certification levels 1-3 08/2018 Personal Assistant & Event Planner - 11/2017 Internet & Social Media Point of Sale/Register Trained 01/21 Social Media and Content Marketing Certification 01/2021 Complete Instagram Marketing Masterclass 01/2021 Web Analytics Certification 03/2021 Search Engine Marketing Certification 03/2021 Affiliate Marketing Certification 03/2021 Email Marketing Certification 04/2021 Certification over Leadership and Management 02/2019 Spring Woods High School, Houston, Texas 2009