Customer Service Retail Sales
Resume:
Address
Millsboro, DE *****
ad0mjf@r.postjobfree.com
* *****' experience in retail sales
Exceeded sales goals for the Flooring and Millwork departments in 2019,2020,2021, and 2022 Recognized by Flooring and Millwork Department Supervisors for outstanding customer service.
(16x and Awarded a Platinum Watch)
Restructured the Departments which lead to increased efficiency and an overall sales increase for the Flooring and Millwork departments in 2019,2020, 2021, and 2022 20 years' experience in sales and installing specializing in Flooring and Millwork including counter, catalog and internet
Strong background in auto repair equipment sale utilizing online manuals and catalogs Computer skills: Windows, Internet, email, company software Speak, read and write English
More than 20 years' experience in sales / marketing and installing; with concentration in Building Materials industry
Proven track record in developing new business and maintaining existing relationships Delivered consistent revenue and Customer growth
20 years' experience in the construction, sales, industry with strong skills in sales, customer service, installing, etc
Nov 2021 - Apr
2023
Sales Associate
Home Depot
Lewes, DE, United States
Estimate quantity and cost of merchandise required, such as paint or floor covering
Sell or arrange for delivery, insurance, financing, or service contracts for merchandise
Help customers try on or fit merchandise
Bag or package purchases and wrap gifts
Prepare sales slips or sales contracts
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
Maintain records related to sales
Clean shelves, counters, and tables
James Fink
sales
Work Experience
Place special orders or call other stores to find desired items Exchange merchandise for customers and accept returns Describe merchandise and explain use, operation, and care of merchandise to customers
Demonstrate use or operation of merchandise
Answer questions regarding the store and its merchandise Prepare merchandise for purchase or rental
Inventory stock and requisition new stock
Compute sales prices, total purchases, and receive and process cash or credit payment
Greet customers and ascertain what each customer wants or needs Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Recommend, select, and help locate or obtain merchandise based on customer needs and desires
Ticket, arrange, and display merchandise to promote sales Watch for and recognize security risks and thefts and know how to prevent or handle these situations
Guiding, Directing, and Motivating Subordinates
Getting Information
Evaluating Information to Determine Compliance with Standards Estimating the Quantifiable Characteristics of Products, Events, or Information
Establishing and Maintaining Interpersonal Relationships Documenting/Recording Information
Developing Objectives and Strategies
Developing and Building Teams
Coordinating the Work and Activities of Others
Controlling Machines and Processes
Communicating with Supervisors, Peers, or Subordinates Communicating with Persons Outside Organization
Coaching and Developing Others
Analyzing Data or Information
Monitoring Processes, Materials, or Surroundings
Inspecting Equipment, Structures, or Materials
Judging the Qualities of Objects, Services, or People Working with Computers
Communicating with People Outside the Organization Providing Consultation and Advice to Others
Resolving Conflicts and Negotiating with Others
Scheduling Work and Activities
Selling or Influencing Others
Staffing Organizational Units
Thinking Creatively
Training and Teaching Others
Updating and Using Relevant Knowledge
Repairing and Maintaining Mechanical Equipment
Provide Consultation and Advice to Others
Processing Information
Performing General Physical Activities
Performing for or Working Directly with the Public Performing Administrative Activities
Organizing, Planning, and Prioritizing Work
Operating Vehicles, Mechanized Devices, or Equipment Monitoring and Controlling Resources
Monitor Processes, Materials, or Surroundings
Making Decisions and Solving Problems
Judging the Qualities of Things, Services, or People Interpreting the Meaning of Information for Others Interacting With Computers
Inspecting Equipment, Structures, or Material
Identifying Objects, Actions, and Events
Handling and Moving Objects
Experience with: Barcode scanners, Computerized cash registers, Desktop computers, Hammers, Ladders, Magnetic card readers, Personal computers, Screwdrivers, Tape measures, Adjustable widemouth pliers, Adjustable wrenches, Point of sale POS computer terminals, Price guns, Advanced Retail Management Systems Retail Pro, Credit card processing machines, Handheld calculators, Microsoft Outlook, Microsoft Windows, Handheld computer device software, Facebook, LinkedIn, Palm OS, Social media sites
Nov 2019 - Sep
2021
Sales Specialist
Lowes
Lewes, DE, United States
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Recommend, select, and help locate or obtain merchandise based on customer needs and desires
Ticket, arrange, and display merchandise to promote sales Watch for and recognize security risks and thefts and know how to prevent or handle these situations
Greet customers and ascertain what each customer wants or needs Compute sales prices, total purchases, and receive and process cash or credit payment
Inventory stock and requisition new stock
Prepare merchandise for purchase or rental
Answer questions regarding the store and its merchandise Demonstrate use or operation of merchandise
Describe merchandise and explain use, operation, and care of merchandise to customers
Exchange merchandise for customers and accept returns Place special orders or call other stores to find desired items Clean shelves, counters, and tables
Maintain records related to sales
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
Prepare sales slips or sales contracts
Bag or package purchases and wrap gifts
Help customers try on or fit merchandise
Sell or arrange for delivery, insurance, financing, or service contracts for merchandise
Estimate quantity and cost of merchandise required, such as paint or floor covering
Estimate cost of repair or alteration of merchandise Performing Administrative Activities
Performing for or Working Directly with the Public Performing General Physical Activities
Processing Information
Provide Consultation and Advice to Others
Repairing and Maintaining Electronic Equipment
Repairing and Maintaining Mechanical Equipment
Resolving Conflicts and Negotiating with Others
Scheduling Work and Activities
Selling or Influencing Others
Staffing Organizational Units
Thinking Creatively
Training and Teaching Others
Updating and Using Relevant Knowledge
Organizing, Planning, and Prioritizing Work
Operating Vehicles, Mechanized Devices, or Equipment Monitoring and Controlling Resources
Monitor Processes, Materials, or Surroundings
Making Decisions and Solving Problems
Judging the Qualities of Things, Services, or People Interpreting the Meaning of Information for Others Interacting With Computers
Inspecting Equipment, Structures, or Material
Identifying Objects, Actions, and Events
Handling and Moving Objects
Guiding, Directing, and Motivating Subordinates
Getting Information
Evaluating Information to Determine Compliance with Standards Estimating the Quantifiable Characteristics of Products, Events, or Information
Establishing and Maintaining Interpersonal Relationships Documenting/Recording Information
Developing Objectives and Strategies
Developing and Building Teams
Coordinating the Work and Activities of Others
Controlling Machines and Processes
Communicating with Supervisors, Peers, or Subordinates Communicating with Persons Outside Organization
Coaching and Developing Others
Analyzing Data or Information
Monitoring Processes, Materials, or Surroundings
Inspecting Equipment, Structures, or Materials
Judging the Qualities of Objects, Services, or People Working with Computers
Communicating with People Outside the Organization Providing Consultation and Advice to Others
Aug 1979 - Jun
1992
U.S. Army
Honorably Discharged Combat Veteran who was an Armor Crewman/ Tank Commander beginning his career on Freedom's Frontier during the Cold War, serving two tours in Germany, two tours based in the United States and finishing with a Combat tour in SouthWest Asia (Operation Desert Shield/ Desert Storm).
Awards;
2 Army Commendation Medals
Military Service
2 Army Achievement Medals
The National Defense Medal
3 Good Conduct Medals
Sep 1976 - Jun
1979
High School Diploma or Equivalent, Construction Management, General.
Chester high school
Chester, PA, United States
Knight of the Order of Saint George
Elite recognition of an Armor Crewman that displays the highest Stanards and Knowledge in the Armor Community.
Education
Awards
Contact this candidate