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Customer Service Sales Associate

Location:
Albany, NY
Posted:
October 25, 2023

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Resume:

EMPLOYMENT HISTORY

AUG, **** - FEB, ****

sales associate, Finish Line JD, Woodbridge, VA

in charge of all apparrel, and new inventory

train new and existing employees

Develop and maintain a thorough knowledge of the products offered by the company, including their features, benefits, and pricing, to effectively assist customers in making purchase decisions. Develop and implement sales strategies to increase revenue and achieve sales targets Provide exceptional customer service by assisting customers in finding the perfect apparel and inventory items that meet their needs and preferences.

Manage inventory levels to ensure stock availability and minimize out of stock situations Stay up-to-date on current fashion trends and industry news to provide knowledgeable and relevant recommendations to customers.

SEP, 2021 - JAN, 2022

Cashier/Customer service rep, Bloomingdales, Woodbridge, VA Ensure accurate and efficient cash handling, including counting and reconciling cash registers at the beginning and end of each shift.

Provide exceptional customer service by greeting and assisting customers with their purchases, answering questions, and resolving any issues or concerns.

Maintain a clean and organized work area to ensure a positive shopping experience for customers. Maintain a high level of accuracy and attention to detail when handling financial transactions to minimize errors and discrepancies.

Develop and maintain a comprehensive knowledge of products and services offered by the company to assist customers with their purchasing decisions.

SEP, 2014 - JUN, 2015

Cashier, saks fifth ave off 5th, Brooklyn, ny

Efficiently handle cash transactions and provide accurate change to customers, ensuring excellent customer service and minimizing the risk of errors or discrepancies.

Ensure accuracy in cash handling and transactions to minimize loss and maintain customer satisfaction. Maintain a neat and organized cash register area, ensuring all supplies are well-stocked and readily available for smooth and efficient transactions.

Maintain a professional appearance and adhere to the dress code policy to represent the brand image and create a positive shopping experience for customers.

Monitor the cash register area for any suspicious activity or potential security threats, taking appropriate action to ensure the safety of customers and employees.

Effectively communicate with customers to understand their needs and provide personalized assistance, ensuring high levels of customer satisfaction and repeat business. EDUCATION

SEP, 2017 - PRESENT

associates, Berkeley college, Brooklyn, ny

SEP, 2011 - JAN, 2015

high school diploma, forest park high school, woodbridge, va 11408 s grove dr, Atlanta, usa, 30228

ad0mj6@r.postjobfree.com

313-***-****

DESTINEE STEWART

SALES/CUSTOMER SERVICE

27 years old

PROFESSIONAL SUMMARY

customer service representative with over 7+ years of experience in retail, sales and the customer service enviorment. Also, i am experienced in generating new prospects and training existing customers. EDUCATION

JAN, 2013 - PRESENT

certificate of completion, American bartending school (ABC), New York City Certificate of completion

serv certificate

still attending to always practice

SKILLS

sales inventory management

sales strategies customer service

training fashion trends

time management negotiation

problem-solving teamwork



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