SKILLS

EXPERIENCE

Cassaundra Mezzie

360-***-**** ad0mih@r.postjobfree.com Russellville, KY 42276 Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to di ferent processes and drive company objectives. Resourceful and results-driven with a passion for growth and e ciency to meet company needs and increase service value.

• GPS and Route Planning • Customer Accounts Management

• Shipping and Packaging • Customer Experience

• Inquiry Response • Materials Storage

• Safe Driving • Equipment Operation

• Performance Goals • OSHA Standards

• Operational E ciency • Time Management

• Production Lines

MATERIEL HANDLER

Electrolux

Spring eld, TN

June 2023 - October 2023

• Completed daily paperwork accurately, legibly, and on time as required by company policy.

• Reported any discrepancies found during loading and unloading process immediately to supervisor.

• Monitored equipment performance regularly to ensure it is operating correctly.

• Followed established policies regarding security procedures when handling merchandise.

• Ensured adherence to all safety regulations while handling materials in the warehouse.

• Managed and operated tow trucks and other warehouse equipment with e ciency and safety.

• Collaborated with team members in order picking activities ensuring accuracy of orders.

• Loaded and unloaded trucks using proper lifting techniques to prevent injury or damage to goods.

• Followed all GDS policies and safety procedures. ROUTE DELIVERY DRIVER

Electrolux

Spring eld, TN

May 2023 - May 2023

• Inspected vehicle before and after trips to log mileage, fuel and repair information.

• Established long-term customer relationships through prompt and courteous service.

• Maneuvered trucks into loading or unloading positions to unload product.

• Made sure all product was delivered and pickup on time.

• Obtained receipts or signatures for delivered goods and collected payment for services.

• Delivered packages and letters to customers by following route schedule provided by management.

• Drove company vehicle in accordance with applicable laws and company policies regarding safety practices.

• Inventoried and inspected goods to be moved to determine quantities and conditions.

• Loaded and unloaded freight for safe transport to destination. Reported delays, accidents, or other tra c, and transportation situations to bases or other vehicles using telephones or mobile two-way radios.

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Drove vehicles with capacities under three tons to transport materials to and from speci ed railroad stations, plants, residences, and o ces, and within industrial yards.

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Delivered products to various locations throughout the city with accuracy and e ciency while adhering to all safety regulations.

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• Obeyed tra c laws and followed established tra c and transportation procedures.

• Adhered to all federal, state, and local regulations regarding vehicle operation while on the job. Utilized GPS systems e ciently when navigating through unfamiliar areas in order to deliver packages on schedule.

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PROFESSIONAL CLEANER

Environment Control

Prescott, AZ

October 2022 - February 2023

• Washed windows, mirrors, and glass surfaces to remove residue.

• Safely handled cleaning chemicals to comply with guidelines and procedures.

• Disinfected and cleaned bathroom areas, re lling dispensers.

• Sprayed and blasted components to remove dirt and grease and restore appearance.

• Disinfected and sterilized equipment using germicides.

• Interacted professionally with employees and clients.

• Removed dirt and debris from high-tra c areas.

• Stocked individual rooms and common areas with proper supplies.

• Noti ed supervisor of issues with equipment or breakage.

• Requisitioned supplies or equipment needed for cleaning and maintenance duties.

• Emptied wastebaskets to transport trash to designated disposal areas.

• Promoted building security by locking doors and checking electrical appliances for safety hazards.

• Swept and mopped oors and vacuumed carpets.

• Utilized specialized equipment to clean carpets, upholstery and hard surfaces in commercial buildings.

• Used proper equipment and chemicals to safely treat diverse ooring.

• Sanitized and cleaned equipment and surfaces with solvents.

• Performed regular custodial duties in assigned areas of the building.

• Disinfected all areas of the facility using approved chemicals according to safety protocols.

• Collaborated with sta f members to coordinate tasks and ensure that all areas were cleaned on schedule.

• Worked with management to address related maintenance needs.

• Mixed cleaners and solvents to prepare cleaning solutions according to speci cations.

• Restocked supplies such as paper towels, toilet paper and soap throughout assigned locations. SUPERVISOR

UPS

Prescott Valley, AZ

August 2021 - November 2021

• Organized work ow tasks to prevent downtime and production gaps.

• Set performance goals for sta f members and helped teams meet important deadlines.

• Received product deliveries and moved materials to designated workplace locations.

• Streamlined work ow processes to reduce costs and improve productivity.

• Noti ed employees of policy and procedure changes to promote overall compliance.

• Answered customer questions and made product recommendations according to needs.

• Inspected work environment for health and safety hazards and reported ndings to manager.

• Communicated employee, customer and workplace needs to managers.

• Conducted and oversaw contingency plan integration and operations.

• Canceled orders based on customer requests, inventory or delivery problems. ROUTE DELIVERY DRIVER

UPS

Prescott Valley, AZ

November 2020 - January 2021

• Drove personal vehicle to pick up and organize packages according to delivery stops.

• Once on route delivered packages to residential customers in a timely manner

• Inventoried and inspected goods to be moved to determine quantities and conditions.

• Loaded and unloaded freight for safe transport to destination.

• Established long-term customer relationships through prompt and courteous service.

• Delivered packages and letters to customers by following route schedule provided by management.

• Obtained receipts or signatures for delivered goods and collected payment for services. Reported delays, accidents, or other tra c, and transportation situations to bases or other vehicles using telephones or mobile two-way radios.

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• Unloaded trucks, vans, and automobiles.

Delivered products to various locations throughout the city with accuracy and e ciency while adhering to all safety regulations.

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• Coordinated with other drivers on routes when multiple deliveries were needed at one location.

• Obeyed tra c laws and followed established tra c and transportation procedures.

• Turned in receipts and money received from deliveries.

• Loaded and unloaded cargo from the truck bed as well as secured the load properly for safe transport.

• Adhered to all federal, state, and local regulations regarding vehicle operation while on the job. Accurately estimated arrival times based upon tra c conditions, weather conditions, or other unexpected delays encountered along the way.

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Utilized GPS systems e ciently when navigating through unfamiliar areas in order to deliver packages on schedule.

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CENSUS FIELD SUPERVISOR

United States Census Bureau

Flagsta f, AZ

February 2020 - September 2020

• Provided guidance and mentorship to junior sta f members when needed.

• Trained employees in job-speci c tasks and evaluated continuing education needs to improve team performance.

• Collaborated with department leads and senior management to coordinate operations and drive improvements.

• Coordinated o ce work ow to maximize productivity and labor resources.

• Addressed and mediated employee grievances and coordinated meetings with union representatives.

• Supervised direct reports and enforced adherence to established procedures and deadlines.

• Implemented and enforced corporate and departmental policies and service standards.

• Drafted and monitored employee scheduling to support e fective resource allocation.

• Drove to multiple surrounding counties to set up appointments with establishments for future interviews. OWNER/OPERATOR

Cassie's House Cleaning

Yelm, WA

May 2015 - June 2019

• Participated in proactive team e forts to achieve company goals. EDUCATION

CERTIFICATIONS

REFERENCES

• Drafted a business plan that outlined company goals and objectives.

• De ned strategic plans and kept business on track to meet objectives.

• Developed print advertising, social media campaigns, and networking events to deliver messages to target audience.

• Negotiated contracts and agreements with business partners, vendors, and customers.

• Managed the daily operations related to customer service, inventory management, and marketing.

• Hired skilled personnel to handle challenges and obligations of business.

• Built and maintained strong relationships at all levels of the organization.

• Invested in employees, using training to keep them at the top of their game.

• Maximized revenue and long-term net worth by producing results and performance.

• Reduced operating costs by implementing more e cient inventory tracking system.

• Coordinated with web developers to create website and product pages.

• Oversaw sta f by hiring and terminating, creating schedules, and tracking payroll.

• Kept operating expenses low with good business controls. SSGT

USAF

May 1995 - August 2002

• Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.

• Operated forklifts, hand trucks, 1 ton trucks and other operational vehicles.

• Helped oversee the daily operations of the unit, managing sta f and inventory.

• Coached and mentored new employees on units policies and procedures.

• Liaised between managers and employees, communicating concerns and expectations to appropriate parties.

• Scheduled equipment cleanings, maintenance, and repairs and ordered new equipment and tools.

• Communicated with clients to address questions, concerns, and needs and provide quality customer service.

• Tracked store inventories and replenished products according to demand.

• Handled employee discipline and termination according to company policies.

• Developed existing team into high productivity, results-oriented unit through creative initiatives. Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.

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• Implemented and developed operational standards, policies and procedures.

• Addressed and resolved client or customer inquiries to foster superior standards of service.

• Developed training modules and documentation to train sta f.

• Conducted quality, timely performance feedback and performance appraisals.

• Coached and mentored new recruits on units policies and procedures. HIGH SCHOOL DIPLOMA

Chino Valley Hight School, Chino Valley, AZ

May 1993

• Medical Clearance Certi cate

Kyle DeChurch — Fedex

Manager Manager

270-***-****

ad0mih@r.postjobfree.com

Ray Holl — UPS

Supervisor Supervisor

928-***-****

ad0mih@r.postjobfree.com

Tasha Jones — Leaf Filter

Supervisor Supervisor

724-***-****

JonesTasha@lea lter.com

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