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Senior Customer Service

Location:
Omaha, NE
Salary:
38,800 48,800
Posted:
October 25, 2023

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Resume:

Kevin Kyle Bennett

Senior Customer Service Specialist

KB

ad0mhf@r.postjobfree.com

I am looking for a challenging position at a great company. I am very driven with years of experience. I look forward to meeting you and your team. Thank you for your time today.

712-***-****

Address:

220 Harrison Street

Council Bluffs, IA 51503

EDUCATION

ASSOCIATES

Mississippi State University

08/1990-05/1993

COMPENTENCIES

Excel expert, MS word, SAP, Cisco routers, modems, Microsoft and Apple software. Formatting, teaching training, public speaking, managing more than 50 people. Great with people and motivational work. Health industry last two years, Admitting/Patient registration and Insurance verification.

EXPERIENCE

State Farm Insurance Companies-Senior Specialist 1994-2014

20 years at State Farm was the best work experience of my life. 1st ten years teaching training and educating agents and staff. Post Hurricane Katrina focused my attention on those in need through our Catastrophe Services Team. I was a Senior CAPS (Claim Automation and Procedures Specialist). Very rewarding job helping create the workflows and field training for each state/site

CenturyLink – CABS (Customer Access & Billing Specialist) 2016-2020

A. M. Ran PC Lab. Ran Microsoft Access docs to create the Billing Cutoffs and Accounts Payable. P. M. Ran Excel sheets per customer, worked my 384 accounts in 5 different States. Accounts payable and receivable. Calculated hours of tower service with each client’s state pay formula

Inspiro – DISH Network – Specialist 2020- 2021

General technical trouble shooting of DISH network. Customer needs and resolve is the main focus.

Methodist Health Care System 2022 and 2023 Aug 7th

Admitting/Patient registration and Insurance verification.



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