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Human Resources Process Improvement

Location:
Springfield, VA
Posted:
October 25, 2023

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Resume:

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AMPARITO ANGELA

ALONSO

Vienna, Virginia **180

ad0mhd@r.postjobfree.com / 703-***-****

SUMMARY

Employee-focused Human Resources professional with detailed knowledge of organizational human resources policies, services, and practices. Essential facilitator of key operational details relevant to company onboarding and exit procedures, assisting employees with smooth transitions on either end. Polished in conducting background checks, organizing, and scheduling interviews and administering employment benefits. Well-versed in employment regulations and records management requirements. Tech-savvy individual with advanced knowledge of job-related software. Commended for creating positive organizational climate and improving employee morale and job satisfaction. SKILLS

• HR Policies & Procedures

• Orientation & On-Boarding

• FMLA/STD/LTD

• Employment Recordkeeping

• Procedure Compliance

• Employment Data Tracking

• HR Services

• Payroll and Benefits Administration

• Human Resources Management Systems

• ServiceNow

• PeopleSoft

• UltiPro

• ADP

• Workday

• Lawson

• ICIMS

• Kronos

• Brassring

• Taleo

• SharePoint

• General Accounting

EXPERIENCE

HR Specialist (Contractor) /TechSource - National Nuclear Secuity Administration- Washington, DC 04/2023 -Present

• Provide HR support to HCBO Director, HR Lead Analyst, and Defense Program (NA-10) Staff

• Process personnel actions for Defense Programs (NA-10) to include new hires, backfills, details, reassignments and promotions.

• Update and maintain data for Defense Programs (NA-10) Staffing Roster, Organizational Charts, Statistics Tables, HCBO slides, SharePoint site and hiring spreadsheet

• Ensure information related to incoming and departing federal personnel is distributed to the HCBO team members and staff

• Communicate and liaison with various teams, leadership, and internal/external partners regarding HR policy and procedure within Defense programs

• Organize and maintain Position Description Library.

• Maintain and update all action in HR tasker JIRA and Peoplesoft

• Review and provide input to policy and process improvement documents HR Generalist (Contractor) / Infojini Consulting - Federal Reserve Board - Washington, DC 03/2021 - 10/2022

• Serves as a subject matter expert in the areas of HR and other functions supported by People, Strategy & Operations team.

• Provide services within the HR functions to deliver HR programs to employee, candidates, students, and retirees.

• Enter tracks and close out all HR inquires in CRM according to Service level agreement.

• Triage incoming HR tickets and emails.

• Analyze request and escalate the resolution of cases that require involvement from other HR partners and cross functional teams.

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• Responsible for HR operational processes including HR transactions, employee records, HR forms, and general HR policy.

• Deliver administrative services to include completion of status changes, correspondence, documentation, and system data entry for employee life cycle events.

• Organize and manage logistics for new hire orientation, on-boarding/off-boarding activities and workflows.

• Maintain HR-related records for all employees in eOPF

• Ensure compliance with all laws and regulations in the respective areas of HR operations.

• Conducted background checks and orientation, coordinating new employee onboarding process.

• Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.

Benefits Administrator / International Justice Mission - Arlington, VA 10/2019 - 04/2021

• Manage benefit program design, compliance, communications, and administration for employee benefits programs, to include (health, dental, vision, life insurance, AD&D, Flexible Spending plans, Retirements plans, and participant driven plans)

• Coordinate timely benefits processing and transfer of data to include but not limited to enrollment, termination, benefits changes, rollovers, and COBRA.

• Administers Leave of Absence (LOA) programs: Maintenance of the leave management system, communicating with coworkers about leave and partnering with HRBPs and Payroll

• Review internal benefits administration process, implement and or recommend enhancements or improve efficiencies.

• Work with benefit plan providers (carriers) in plan administration and problem resolution

• Process employee enrollment changes with benefit plan provider (carrier) systems, through both electronic enrollment files and carrier web portals

• Manage, process, and resolve tickets in ServiceNow

• Partner with Workday HRIS team on system configuration and implementation of changes as they relate to benefits.

• Oversaw enrollment of new employees and company-wide yearly enrollment period. Payroll Tax Coordinator (Contractor) / SPS Consulting - American Chemical Society - Rockville, MD 04/2019 - 07/2019

• Reconcile payroll tax reporting after each pay run to ensure accurate filings by tax service provider.

• Responsible for all payroll tax activities and compliance within Local, State and Federal regulations

• Maintain UltiPro with up-to-date agency notices regarding rate changes.

• Review calculations and report of tax liabilities accuracy and respond to questions and special requests from states and regulatory agencies.

• Research laws and regulations regarding taxes and payroll withholding procedures.

• Monitor quarterly tax filings.

• Reconcile cash activity to Payroll and UltiPro Tax Services reports. HR SPECIALIST(Contractor) / US House of Representatives - Washington, DC 12/2018 - 01/2019

• Provide HR support to the Office of Payroll and Benefits Operations team.

• Work with Payroll Lead to manage the day-to-day functional areas, including benefits administration, onboarding, offboarding, policy administration, and compliance.

• Process and review full range of personnel actions which include appointments, promotions, separations, salary adjustments, student loans, name changes, address changes and tax changes.

• Set up health and life insurance deductions.

• Determines the appropriate coding and processes actions through the automated system.

• Reviews official personnel files to ensure that all required documents are filed in chronological order, and mandatory information is present.

• Ensure accuracy of the data based on regulatory authority, instructions policies and procedures.

• Support maintenance and quality checks for the HRIS system, including verifying data, updating information for various tracking and reporting metrics.

• Verify the accuracy of the database by reviewing generated reports and resolve discrepancies.

• Work with payroll counseling staff to resolve issues with personnel action forms.

• Performs administrative functions, including but not limited to tracking event details, filing, and managing personnel files.

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Payroll Analyst / Crescent Hotels & Resorts - Fairfax, VA 01/2018 - 09/2018

• Manages the preparation, documentation disbursement of payroll checks, taxes and payroll deductions in a multi-company, multi-country, and multi-state environment.

• Process bi-weekly and weekly payrolls for US and Canadian properties

• Prepare weekly payroll expense forecasts and cash forecasts for Finance with explanations of previous weeks' variances.

• Train field staff on payroll processes, projects, and policy or software changes and maintain procedure manuals.

• Provide system support to the department and field locations about time and attendance system and UltiPro system.

• Create and manage ad-hoc reports for payroll department and payroll field locations.

• Assist unit payroll administrators and management with all payroll questions policy and procedure.

• Produce and validate various bi-weekly, monthly, and annual reports.

• Investigate and resolve payroll issues with management.

• Manage garnishment processing for US and Canadian properties. HR Representative / Shrine of the Most Blessed Sacrament - Washington, DC 12/2014 - 01/2018

• Work with a high level of initiative and independence in support required by the parish/school.

• Attend Archdiocesan parish financial operations and human resource programs.

• Communicates with pastor, principal, parochial vicars, deacons, directors, office personnel, parishioners, Archdiocesan personnel, and others outside of the Church with a cheerful and respectful attitude.

• Responsible for supporting parish/school employees and assuring adherence to local, state, and Federal law and compliance with Archdiocesan Employee Policies

• Supports the parish/school in recruiting new employees, exit interviews, on-boarding of new hires, benefits, employee policies, PTO, and an HRIS system (CHRIS)

• Disseminates benefit information to all parish and school employees that is received from the Archdiocesan Human Resources Office and answers questions regarding benefits.

• Maintains and keeps current employee personnel files in a secure location.

• Responsible for coordinating STD, LTD, FMLA, and benefit continuation program.

• Supports process of employees leaving the employment including reviewing benefit continuation program

• Coordinates payroll biweekly ensuring it is submitted on time.

• Reviews all W-2 information and payroll taxes and reviews the year-end process from the payroll system.

• Reconciles assigned parish satellite accounts monthly.

• Prepares bank deposits outside regular Offertory collections.

• Processes all incoming invoices for parish and school and is responsible for paying in a timely manner without incurring a penalty.

• Processes check requests from the rectory and school in a timely manner.

• Prepares checks to be signed by the pastor or the parochial vicar in the pastor's absence.

• Ensures weekly collection is delivered to the bank and deposited within 24 hours. PeopleSoft Coordinator / The Washington Post - Washington, DC 10/2013 - 10/2014

• Responsible for the day-to-day operations of the HRIS function

• Maintain, update, and verify confidential employee information in PeopleSoft in accordance with deadline and procedures.

• Enter Personnel Action Forms and union contract requirements into Peoplesoft which includes new hires, rehires, promotions, transfers, terminations, salary changes, address and name changes, status changes.

• Verify accuracy and completeness of documents provided by HR staff and employees.

• Create positions for approval in OpenHire

• Maintain Position Management table in Peoplesoft.

• Collaborate with the Payroll department to ensure that all payroll deadlines are met.

• Receives and responds to routine correspondence following established procedures (including unemployment claims, reference checks, and employment verifications)

• Assists department in carrying out various human resources programs and procedures for all company employees.

• Verifies and maintain I-9 documentation.

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ADDITIONAL EXPERIENCE

Feb 2012 -May 2013

Convergenz Business Analyst - McLean, VA

May 2012 - Nov 2012

MHM Services HRIS Team Lead - Vienna

Mar 2008 - May 2012

National Democratic Institute HR Analyst - Washington, DC Dec 2002 - Mar 2008

Northrop Grumman HR Assistant - McLean, VA



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