JEFFREY (JEFF) HEALEY

ad0mgz@r.postjobfree.com 650-***-**** San Jose, CA 95136

PROFESSIONAL SUMMARY

Results-driven Service Coordinator with solid background in coordinating and managing service operations. Possessing proven track record in effective scheduling, dispatching personnel and managing inventory for optimal performance and customer satisfaction.

Highly organized, team-oriented professional with exceptional communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS

•Telephone Communication

•Coordinate Work

•Inspect Completed Work

•Dependable and Consistent

•Spreadsheet Tracking

•Adaptability and Flexibility

•CAD Software

•Records Preparation

•Word Processing

•Computerized Maintenance Management

•Improve Employee Performance

WORK HISTORY

Nov 2004 - Jun 2023 Communicated with clients and service providers to Operations Service Coordinator provide updates on work progress.

Menlo School - Atherton, CA Resolved customer complaints and issues to drive satisfaction and loyalty.

Coordinated and monitored service activities to confirm work met all requirements.

Managed and coordinated service teams to achieve successful completion of service projects.

Contributed to development, implementation, and execution of maintenance programs.

Organized ongoing maintenance schedules to boost system performance.

Developed and maintained database of service providers and vendors for easy and quick access to list of qualified providers for different jobs.

May 2004 - Nov 2004

Maintenance Technician

Palo Alto High School –Palo

Alto, CA

Operated varied hand and power tools to complete repairs.

Troubleshot equipment breakdowns and performed preventive maintenance.

Used problem-solving skills to alleviate issues efficiently.

Followed work orders and specifications for machine.

and equipment replacement, repair, or maintenance.

with minimal supervision.

Mar 1996 - Mar 2003

Maintenance Supervisor

Grand Desert Resort - Las

Vegas, NV

Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.

Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.

Contributed to development, implementation, and execution of maintenance programs.

Monitored safety compliance to maintain strict standards and protect team members from harm.

Created and maintained daily and weekly reports for upper management.

Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.

EDUCATION

GED

Educated to High School/College standard In The United Kingdom.

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