EBONI TURNER

Wynnewood, Ok · 405-***-****

ad0mgr@r.postjobfree.com

Successful and seasoned Licensed Insurance Agent with expertise in providing wide range of high-quality insurance solutions. Possesses deep knowledge of health industry with extensive experience in providing tailored solutions to meet needs. Adept at building trust with clients, providing guidance and advice, and delivering outstanding service.

Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. EXPERIENCE

JUL 2021 TO JAN 2022

LICENSED HEALTH INSURANCE AGENT

ALORICA WYNNEWOOD, OK

• Communicated with people from various cultures and backgrounds on application process.

• Performed needs analysis to obtain information required to make appropriate Medicare recommendations. Reviewed Medicare eligibility and determined qualification criteria.

• Answered inbound call from existing and future Medicare consumers to answer inquiries and discuss Medicare and Medicare Advantage options.

• Carried out the required actions to enroll the customer in their chosen plan.

• If necessary, made modifications to customer accounts and included thorough notations to reflect changes.

SEPT 2019 TO JUN 2020

PC TECNICIAN

DAVITA DIALYSIS KIDNEY CARE PAULS VALLEY, OK

• Set up and operated dialysis machines for patients receiving treatment for kidney failure and prepared patients to use the dialysis machine.

• Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.

NOV 2018 TO MAR 2019

PATIENT ACCESS REPRESENTATIVE

MERCY ADA, OK

• Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.

• Secured patient information and confidential medical records in compliance with HIPPA privacy rule standards to protect patient’s privacy. 2

EDUCATION

SKILLS

• Dependable

• Detail Oriented

• Inbound calls and Telemarketing

• Quality Assurance

• Management

• Retail Store Support

• Organizational Skills

• Medical Terminology Knowledge

• Recordkeeping Strengths

• Multi-tasking

• EMR

• Citrix

• Lean

• Scheduling Proficiency

NOV 2017 TO DEC 2018

CERTIFIED NURSING ASSISTANT

BURFORD MANOR DAVIS, OK

• Cared for patients and delivered high-quality support to meet their needs.

• Answered call lights and supported patient comfort and safety.

• Checked patient vital signs such as temperature, blood pressure, and blood sugar levels. JUNE 2016 TO NOV 2017

RETAIL CLERK

CHICKASAW NATION DEPARTMENT OF COMMERCE ADA, OK

• Helped customers complete purchases, locate items, and join reward programs.

• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance. JUN 2015 TO JUN 2016

CERTIFIED NURSING ASSISTANT

BURORD MANOR DAVIS, OK

JUN 2016 TO NOV 2017

CERTIFIED NURSING ASSISTANT

WILLOW CREEK ASSISTED LIVING OK

MAY 2012

WYNNEWOOD HIGH SCHOOL WYNNEWOOD, OK

HIGHSCHOOL DIPLOMA

SEPT 2012 TO FEB 2013

GUTHRIE JOB CORPS CENTER GUTHRIE, OK

CERTIFIED NURSING ASSISTANCE

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