***** ********** **

Warren, MI *****

586-***-****

ad0mg1@r.postjobfree.com

Druanne Harville

OBJECTIVE

To obtain a position where I can utilize my abilities, to do and be the best that I can be, and possibly learn new duties along the way to broaden my horizons.

QUALIFICATIONS

Typing, Word Processing, Microsoft Office, Data Entry, Medical Terminology, Medical Transcription, Venipuncture, Injections, X-rays, ENS, EKG, Spirometry, vision/hearing tests, vital signs, First-Aid

WORK

HISTORY

Modivcare (formerly Logisticare)

Southfield, MI

12/2019 to present

Customer Advocate

I started working as a customer service representative entering information into computer system for members to receive rides from transportation providers in order to get transportation to and from doctor's appointments. I now answer phone calls from transportation providers and assist them in whatever they need. Transportation providers call us to help them fix reservations that have incorrect information, take (re-route) reservations from them because they cannot accommodate the reservations via Westfax or over the phone, enter overrides for reservations for a specific transportation provider, enter mileage correction information into computer system, fax medical forms (gas mileage reimbursement, medical necessity forms and/or patient transportation restriction forms) to doctors offices, assign reservations to transportation providers

Stretch Smart

Birmingham, MI

6/2018 - 6/2019

Stretchologist

Stretched clients muscles while they were lying on an infrared heated mat, did assessments of new clients to see where they were stiff or lack of range of motion or painful areas to perform stretches that would help the client to be free of pain and/or increased flexibility/Range of Motion, answered phones, scheduled appointments for clients when they called, cleaned the infrared saunas, did beginning and end of day reports

Massage Green Spa

Sterling Heights/Roseville/Utica/Troy, MI

6/2016 - 10/2017

Sales person/Administrative Assistant

Sent morning reports when opening the store, counted the cash drawer, answered the phones, checked clients in and out, entered new information into the computer system, scheduled appointments, cleaned the store when and where needed, helped the therapists when and where needed such as folding towels or changing the table bedding, set up the sauna for clients wanting to use it, helped in keeping stock for the store.

Suburban of Troy

Troy, MI

11/2015 - 6/2016

Shuttle Driver

Greeted clients, transported clients from dealership to another destination while their car is being worked on, restocked refreshments for clients waiting in waiting room, delivered mail from one department to another, picked up and dropped off car parts from other departments or other dealerships, cleaned out and washed rental vehicles.

EDUCATION

Macomb Community College

Clinton Township, MI

2013/2014

General

International Correspondence School

Scranton, PA

1998

Medical Transcriptionist

Technical Career Institute of Michigan

Clinton Township, MI

1991

Medical Assistant

Robichaud High School

Dearborn Heights, MI

1987-1991

Diploma Graduate

HONORS AND

AWARDS

Perfect Attendance

Deans List (4.0 GPA)

Awards of Merit

REFERENCES

Available upon request

Contact this candidate