RITU SUMAN

Newman, CA, *****

ad0mdc@r.postjobfree.com 408-***-****

PROFESSIONAL SUMMARY

Demonstrate competency in industry-specific knowledge and skills related to research methods, critical thinking, and problem solving in health care settings

Practice professional, ethical, and legal standards in health care settings

12 years’ experience as a Pharmacy Technician

EDUCATION

Bachelor of Science in Health Care Administration November 2021

Purdue University Global

Overall GPA 3.92

Chancellor’s List

Masters of Public Health April 2024

Pharmacy Technician Certification January 2006

Boston Reed College

PROFESSIONAL EXPERIENCE

Wal-Mart – Patterson, CA

Certified Pharmacy Technician December 2009 - Present

Consult with insurance company representatives to complete claims processing, resolve concerns and reconcile payments

Count, measure, and compound medications following standard procedures

Complete paperwork, entering prescription and insurance or billing information into patient profiles

Maintain drug inventory levels by ordering necessary medications and supplies

Review and verified customer information and insurance provider information

Create computerized and automated systems for dispensing medications and editing new patient profiles

Analyze in preparation, distribution, and storage of pharmaceuticals

Maintain proper drug storage procedures, registries, and records for controlled drugs

Update patient profiles in Conexus system to include current information such as medications and insurance details

Answer incoming phone calls and addressed questions from customers and healthcare providers

Solve customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items

Communicate directly with doctor's offices via telephone, fax and email

Help pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient

SKILLS

HIPPA

File Management

Updating Medication Histories

Leadership Skills Communication Skills

Problem-Solving

Teamwork

Customer Service

Decision Making

Time Management

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