Project Manager Scrum Master

Henry Yong Cell: 646-***-****

Clifton, NJ ***** ad0mcs@r.postjobfree.com

Lead Scrum Master / Agile Project Manager

OBJECTIVE

Highly experienced results-driven Agile Project Manager and certified Scrum Master with extensive experience leading cross-functional teams in delivering projects on time and within budget. Seeking the Lead Scrum Master / Agile Project Manager position to leverage my agile methodologies expertise and project management experience for successful project execution. Successful record at improving project processes, enhancing team collaboration, and building strong relationships with stakeholders. KEY SKILLS

Scrum Methodology, Stakeholder Management, Agile Methods, Agile Frameworks (Scrum, Kanban), Atlassian Tools (JIRA, Confluence), Broadcom Rally, Cloud Migration, Microsoft Azure Cloud, AWS Cloud, Microsoft Office 365, SharePoint, Azure DevOps(ADO), IBM APIC, TEAMs, ServiceNow CERTIFICATIONS

Certified SAFe Scrum Master (SSM)

CAREER PROFILE

Memorial Sloan-Kettering Cancer Center (MSKCC) 1992 - Present Agile IT Project Manager / Lead Scrum Master (2017 - present) Memorial Sloan Kettering Cancer Center, a large sized (18,000 employees) world-renowned cancer treatment and research institution located in New York City provides exceptional patient care, advancing the understanding of cancer through scientific research, and training the next generation of cancer specialists.

• Experienced certified Lead Scrum Master empowering and guiding the API and Web Development Software Engineering Agile teams in delivering exceptional solutions using Agile Scrum methodology. Through my mentoring and coaching, we achieved an increase in productivity, leading to successful project outcomes, improved team collaboration and performance.

• Enhanced project transparency and collaboration by conducting regular status meetings, facilitating daily stand-up meetings, system demos, and sprint planning, resulting in improved decision-making and increased stakeholder engagement.

• Facilitated effective collaboration among Product Management, Product Owners, Engineers, Architects, and cross-functional teams, resulting in streamlined project planning, enhanced deliverable scope, and optimized resource allocation. These results increased efficiency, improved project outcomes, and timely completion of new initiatives.

• Effectively assess and mitigate project risks, ensuring on-time and within-budget delivery. By identifying obstacles, analyzing issues, and providing transparent solutions, I ensure smooth project execution. This proactive approach minimizes disruptions, enabling successful project outcomes and stakeholder satisfaction.

• Utilized project management tools Rally, JIRA and Confluence to efficiently manage project tasks, track progress, and deliver timely status updates, resulting in enhanced project coordination, improved productivity, and streamlined communication among team and program members.

• Facilitated workshops and retrospectives, resulting in a 20% increase in team productivity, a 15% reduction in project cycle time, and a 10% improvement in customer satisfaction ratings. Through continuous improvement efforts, teams adopted 80% of suggested changes, leading to enhanced efficiency and optimized project outcomes.

• Mediated and helped resolve conflicts, resulting in a 30% decrease in team disputes and a 20% increase in collaboration among stakeholders. Fostered a culture of accountability, leading to a 15% improvement in project delivery time and a 10% reduction in rework.

• Empowered teams through servant leadership, driving goal achievement, fostering collaboration, and accelerating project delivery, leading to increased productivity, enhanced morale, and outstanding outcomes.

Enterprise IT Architect / Application Architect (2009 -2017)

• Implemented IBM API Connect (APIC) application that provide full lifecycle API management for software developers. Empowered developers to create, manage, secure APIs, driving digital transformation across clouds and positioned MSKCC as an industry leader in healthcare innovation.

• Implemented the "Appointment Reminder" application, reducing "no shows" and enabling effective clinician work. This resulted in cost savings of approximately $1.2 million in just 3 months, enhancing patient attendance and optimizing healthcare outcomes.

• Successfully established an efficient and scalable Microsoft Azure Cloud computing platform by evaluating, proposing, and implementing its infrastructure. This initiative resulted in improved operational agility, reduced IT costs, and empowered users to leverage the cloud platform's capabilities for enhanced productivity, scalability, performance and innovation.

• Implemented Microsoft Azure DevOps (ADO), reducing development time by 20%, increasing deployment frequency by 30%, and streamlining application delivery. It also enhanced team collaboration, provide a centralized platform for DevOps, building, testing, and deploying applications, and improved software delivery efficiency.

• Successfully streamlined the development cycle by coordinating requirements gathering, design reviews, implementation, quality assurance, user testing, and business signoffs, resulting in improved efficiency and accelerated project delivery.

• Translated end users' needs into technical solutions, establishing a strong working relationship. Managed vendor relationships, ensuring timely deliverables with high quality, resulting in improved client satisfaction and increased project success rates.

• Lead escalation engineer resolving critical and complex SharePoint issues. Team Leader - Systems Architect (2000 - 2009)

• Orchestrated seamless collaboration among networking and servers’ teams, ensuring uninterrupted 24/7 operations of MSKCC's data center servers and network. Resolved critical issues promptly, minimizing downtime and optimizing team efficiency.

• Implemented Microsoft SharePoint enabling seamless collaboration, secure information sharing, and optimized workflows for enhanced productivity.

• Leveraged Gartner and vendor relationships to recommend strategic system and applications acquisitions that aligned with MSK's standards, saving over $1M annually, streamlining operations, enhancing efficiency, and improving outcomes.

Senior Networking Analyst (1992-2000)

• Configured and monitored networking components, switches and routers.

• Supported and troubleshoot networking issues to ensure the computer network is operating effectively and securely.

EDUCATION

Bachelor of Science in Electronic Engineering (BSEE) Monmouth University

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