773-***-****

ad0ma6@r.postjobfree.com

Takeshia Baugh

OBJECTIVE

TO OBTAIN A POSITION THAT WILL ALLOW ME TO USE MY DIVERSE SKILLS AND EXPERIENCE TO BENEFIT THE COMPANY AS WELL AS PERSONAL AND PROFESSIONAL GROWTH.

EXPERIENCE

Northshore, Skokie, IL – Patient Access Representative I – Radiology Department

• Epic knowledgeable

• Radiology Department

• Schedule appointments for MRI, CT scan, Diagnostic Radiology, Nuclear Medicine, Mammography, Vascular Lab, and Ultrasound

• Register Patients

• Verify insurance.

• Answer inbound calls.

NORC, Chicago, IL— Quality Assurance Monitor

September 2021 - August 2022

• Monitor inbound and outbound calls.

• Email responses to assess associate’s demeanor, technical accuracy, customer service performance.

• Conformity to company policy and procedures.

Club Demonstration Services, Chicago, IL — Club Demonstrative Assistant

July 2018 – November 2020

• Demonstrate products within Costco, which enhances the customer shopping experience.

• Connect with members, influence purchase decisions, and increase sales.

• Help represent brands and promote sales within the company.

Community Mental Health Center, Chicago, IL— Medical Biller & Coder

October 2016 - February 2018

• Review patient medical records.

• Help assign codes to diagnoses and procedures performed.

• Using those specific codes to bill insurance companies, other third party payers, and the patient themselves.

EDUCATION

Herzing University, Ohownline — Medical Biller & Insurance Coder Diploma

02.2020 – 08.2021

Strong communication skills including writing, speaking, and listening. Knowledgeable in Microsoft Word, Excel, Access, and PowerPoint. Knowledgeable in Anatomy & Physiology I & II. Also, knowledgeable in ICD-10 and CPT codes.

Dayton Job Corps, Dayton, OH GED

09.2003

Contact this candidate