Todd Dell

Southgate, MI *****

ad0m9h@r.postjobfree.com

+1-734-***-****

ad0m9h@r.postjobfree.com

734-***-****

Experienced customer service professional capable of coordinating 15751 Windermere Street, Southgate, MI shipments, coordinating dispatches and managing customer needs. 48195 Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about regulations and standards. Highly motivated and results-driven warehouse professional bringing extensive experience in logistics and distribution. Team player and natural leader with excellent Skills communication skills. Forklift certified.

• Extensive food/beverage knowledge

On time and reliable

• Skillful menu development Personable

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Shipping and Receiving

MAHS - Woodhaven, MI

June 2023 to September 2023

Shipping and Receiving

GNS North America - Plymouth, MI

July 2022 to May 2023

Receiving parts from manufacturing area and relocating to separate warehouse for shipping. Collecting and putting away dunnage back into manufacturing warehouse. Warehouse Manager

Katherine's Catering - Ann Arbor, MI

May 2022 to June 2022

Temporarily took over for former warehouse manager who was in mourning Dock Worker/Forklift Operator

CMAC Transportation - Brownstown, MI

September 2020 to May 2022

CFS Logistics Coordinator

Trans-Overseas Corporation - Romulus, MI

May 2018 to February 2020

customer service

Romulus, MI ● Food Standards enforcement Strong

05/2019 - Current time management skills

● Received training and certification from Trans-Overseas to represent ● General knowledge of computer brand, explain technical functions of mobile devices and guide software Weekend availability product selection by customers. ● Knowledge of inventory practices

● Devoted special emphasis to punctuality and worked to maintain Excellent multi-tasker outstanding attendance record, consistently arriving to work ready to ● Knowledge of standard portion sizes start immediately. and Proper product storage

● Worked with customers to understand requirements and provide ● recipes Able to work in continuously- exceptional service. standing

● Tracked orders and notified customers of status or potential delays. ● Management and leadership

● Liaised between warehouse personnel and customer to facilitate experience position for four or more account and operational needs. hours

● Maintained department procedures manual detailing processing ● Assumes 100% responsibility for requirements for each individual account. quality

● Maintained damaged goods records, backorder logs, and any ● of products applicable regulatory reporting. ● Energetic, friendly and enthusiastic

● Reported customer feedback to management, including any signs of ● Budget customer dissatisfaction. ● Cooking

● Coordinated shipping requests for expedited delivery and ● Cost control documented accurately to ensure correct billing. ● Excellent customer service

● Generated all documentation and information required for customer ● Customer service shipments.

● Delivery

● Ensured accurate account invoicing through collaboration with ● Employee relations accounting department. ● Special

● Handled high-volume paperwork and collaborated with CFS ● E events department to resolve invoicing and shipping problems. ● Special events

Bartender

The Rockery - Wyandotte, MI

July 2017 to June 2018

Leadership

● Took customer orders and capitalized on opportunities to sell special ● Money beverage and food options. ● Packaging

● Maintained secure cash drawers, promptly resolving discrepancies for ● Personnel accuracy. ● Policies

● Organized bar inventory and storage procedures to keep stock within ● Progress optimal levels and meet expected customer demands. ● Quality

● Polished glassware, bussed tables and removed debris to keep ● Recording customer areas fresh and clean. ● Recruitment

● Consulted with managers to organize special events and promotions ● Reporting such as trivia nights to bring in new customers. ● Safety

● Managed accurate register and produced daily sales reports backing ● Shipping up inventory usage numbers. ● Time management

● Applied excellent organizational and multitasking abilities to handle ● Deadline and scheduling management simultaneous customer, team and business needs while avoiding ● Spreadsheet tracking unnecessary delays or errors. ● Shipping documentation

● MS Office proficient

● Shipping and receiving

The Company Burger - Sous Chef

● Logistics management

New Orleans, LA

● Excellent time management

Chef

Company Burger - New Orleans, LA

June 2014 to November 2017

Lead award winning kitchen as well as inventory, social media marketing and customer service Line Cook

Bierkeller Tavern & Eatery

September 2015 to October 2015

Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand Baked, roasted, broiled, and steamed meats, fish, vegetables, and other foods Prepared food items Cleaned work areas, equipment, utensils, dishes, and silverware Communicated with other kitchen team members to ensure food was prepared on time and correctly Emptied garbage to dump site Ensured food was stored and cooked at correct temperature Mopped floors and cleaned walk-in refrigerators and storage areas Provided excellent customer service.

Driver Delivery

Hungry Howie's Pizza - Riverview, MI

August 2015 to October 2015

Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.

● Represented organization at personnel-related hearings and investigations.

● Verified each delivery against shipping instructions before delivering to customers.

● Completed on-time deliveries by choosing the best and most efficient routes.

● Submitted receipts and money received from deliveries at the end of each shift.

● Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions. Lead Chef

Southgate, MI

Line Cook

Brinker International Corp. / Chili's Grill & Bar Restaurant - Southgate, MI August 2008 to July 2013

Routinely cleaned work areas, glassware and silverware throughout each shift.

● Baked, roasted, broiled, and steamed meats, fish, vegetables, and other foods Relayed orders to bar and kitchen quickly and accurately.

● Assisted with the BBQ station, banquet setup and service, patio area service, dishwashing and packaging food for take-out.

● Assisted in maintaining preparation and service areas in a sanitary condition Trained kitchen staff on proper use of equipment, food handling, and portion sizing.

● Worked stations including pizza, omelet, soup, salad, sandwich, and dessert at a busy cafeteria.

● Maintained daily cleanliness of broiler and fryers.

● Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.

Education

High School Diploma

Southgate Anderson High School development - Southgate, MI 2007

Skills

• Logistics

• Customer Service

• International

• Supply Chain

• 3PL

• Shipping & Receiving

• Trucking

• CMS (Content Management System)

• Import Export

• Dispatch

• Banquet Experience

• Mobile Devices

• Catering

• Regulatory Reporting

• Restaurant Management

• Culinary Experience

• Food Preparation

• Project Management

• Kitchen Management Experience

• Computer Networking

• Bartending

• Food Handling

• Food Production

• Warehouse experience

• Forklift

• Pricing

• Freight

Certifications and Licenses

driver's license

Forklift Certified

Present

Assessments

Bartending — Proficient

August 2020

Understanding, pouring, and mixing drink orders

Full results: Proficient

General manager (hospitality) — Proficient

March 2020

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Forklift safety — Proficient

March 2020

Best practices and safety hazards in forklift operation Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient August 2020

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate