MARY BUESGENS

**** ***** ** *, ******, MN ***** 612-***-**** ad0m8w@r.postjobfree.com

P R O F I L E S U M M A R Y

An accomplished HR Professional with over two decades of expertise spanning a broad spectrum of HR functions, encompassing team leadership, employee relations, workforce planning, performance management, recruitment, and policy development. Proficient in harnessing cutting-edge technology, diversifying sourcing channels, and implementing data-driven strategies to attract, engage, and retain top-tier talent. Renowned for strategic insight, excelling in creating comprehensive HR strategies that propel sustainable success and cultivate a culture of excellence. An authority in human resources management theories, laws, policies, and practices, adeptly applied to troubleshoot intricate staffing and recruitment challenges, elevating the efficiency of recruitment processes. Committed to streamlining recruitment procedures, elevating candidate experiences, and delivering exceptional value to organizations through a meticulously data-driven and strategic approach.

P R O F E S S I O N A L A T T R I B U T E S

Hospitality Management

Normandale Community

College, Bloomington, MN

P R O F E S S I O N A L

S K I L L S

• Full-Cycle Recruitment: Mass

Hiring- Pilot, Flight Attendant,

Mechanic, Corporate

positions

• One Note Certified

• Diversity and Inclusion

• Compliance Management

• Team Leadership

• Stakeholder Collaboration

• Data Analysis and Reporting

• Labor Laws & Regulatory

Compliance

• Microsoft Office Suite

• ATS - (Taleo, iCIMS & Orange

Tree)

• Interpersonal Skills

• Project Management

• Policy Development

• Excellent Communication

• Organization

• Problem-Solving

• Process Improvement

• Employee Relations

• Leadership Skills

• Performance Management

• Learning and Development

• HR Legal Compliance

• Health & Safety Compliance

• Recruiting, Selection &

Onboarding

• Compensation Benefits

Management

E D U C A T I O N

W O R K E X P E R I E N C E

• Exceptional proficiency in driving training initiatives and facilitating the seamless learning and development process for new hires, effectively nurturing their professional growth, and ensuring their resounding success within the organization, specifically focusing on Special Assignment Flight Attendants (SAFA's).

• Proficiency in utilizing various sourcing channels, including job boards, social media, talent databases, and professional networks, to identify and attract top talent.

• Skilled in using extraordinary approaches to communicate with a diverse base of individuals/groups, linking different internal/external partners, and leading direct/indirect workforce, using excellent interpersonal skills.

• Expertise in using applicant tracking systems (ATS), HR software, and other recruitment technologies to streamline processes and enhance efficiency.

• Possess a deep understanding of risk assessment methodologies, identifying and evaluating potential risks, conducting comprehensive assessments, developing mitigation strategies, and implementing effective risk management practices.

•

Senior Talent Acquisition Representative May 2013 - Present Endeavor Air, Minneapolis, MN

• Assist with developing organization-wide hiring, onboarding, and workforce development strategies while championing diversity, equality, and inclusion initiatives to foster positive change within the company

• Partner closely with hiring managers to fill various positions, from Flight Attendants and Pilots to Mechanics and Corporate roles, delivering expert guidance that streamlines Endeavor Air's rigorous selection process and bolsters recruitment efficiency

• Lead the HR Recruiting Special Assignment Flight Attendant team's selection process and program management, ensuring a seamless and highly efficient workflow

• Train, mentor, and motivate new hires, facilitating their smooth integration into the

• organization and accelerating their productivity

• Engage in collaborative efforts with Corporate Communications to craft marketing materials, company brochures, and event banners, thereby bolstering and fortifying the company's brand image

• Spearhead and actively engaged in a weekly schedule of external recruitment events and career fairs nationwide in the United States

• Provide and execute annual interview training for HR, Recruiting Special Assignment Flight Attendants and Inflight management team members

• Contribute to developing and implementing policies, procedures, and processes related to sourcing, recruiting, background clearance, and onboarding A W A R D S

• Endeavor’s Elite 2020

Honoree – HR Achievements

• Service and Commitment

Award to Safety 2021

Human Resources Corporate Recruiter Apr 2012 – May 2013 Epicor Software, San Francisco, CA

• Recruited top-tier talent for diverse FLSA non-exempt and exempt positions across the United States, leveraging a multi- faceted approach, which included organizing informational sessions and participating in college recruitment events and outreach programs

• Collaborated in developing and seamlessly implementing policies, procedures, and processes central to sourcing, recruitment, background clearance, and onboarding, thus ensuring adherence to best practices and compliance with recruitment legislation and client-specific protocols

• Maintained a meticulous requisition management system, guaranteeing precise documentation and unwavering adherence to all recruitment regulations and client processes, contributing to a streamlined and efficient hiring process Senior Human Resources Recruiter Aug 2009 – Apr 2012 Regional Elite Airline, Minneapolis, MN

• Employed targeted recruiting methodologies to identify and attract top-tier professionals within the airline industry, leveraging events and job boards to source and engage with exceptional talent

• Established and nurtured a close and mutually beneficial working relationship as the key liaison between the HR department and hiring managers, ensuring clear communication and streamlined collaboration throughout recruitment

• Managed the end-to-end onboarding process for all new hires, guaranteeing a smooth and welcoming transition into the organization, from paperwork and orientations to training and integration

• Delivered weekly staffing analysis to leadership, providing valuable insights and informed recommendations to support effective decision-making and strategic hiring initiatives

• Led and managed the comprehensive pre-hire process, overseeing all facets from conducting interviews and extending conditional offers to coordinating drug tests, background checks, reference verifications, and DMV checks A D D I T I O N A L E X P E R I E N C E

Flight Attendant/HR, Recruiter/Inflight Manager Apr 2003 – Aug 2009 Mesaba Airline, Minneapolis, MN

• Managed job vacancy announcements effectively through the approved Applicant Tracking System, Taleo, maintaining accurate applicant information and ensuring compliance with recruitment protocols

• Led and supervised a team of Flight Attendants, taking on the responsibilities of evaluating staffing needs, managing scheduling, and overseeing leave request procedures, ensuring optimal staffing levels and operational efficiency Flight Attendant/HR Recruiter/Inflight Manager Jun 1999 – Apr 2003 Sun Country Airline, Minneapolis, MN

• Successfully managed a team of Flight Attendants, exemplifying exceptional leadership by setting performance goals, delivering constructive performance feedback, and actively promoting a culture of achievement and career advancement within the team P R O F E S I S O N A L T R A I N I N G / C O U R S E S

• Adult /Pediatric First Aid & CPR/AED Certified

• Algorithms to Empathy; Harnessing AI to Build

Authentic Human Connection in Recruitment

• I9 How to achieve Immigration Compliance

• Diversity & Inclusion Training

• Employment Law Courses

• Biase Microaggressions & Code Switching

• Workforce Trend: The Year of the Great Reset

• Identifying Candidates through Searching &

Reporting

• Managing Candidates in the Hiring Process

• Building Customer Rapport

• Sales and Marketing Courses

• Video Studio Admin – Certified Specialist

• Social Media Campaigns

• Safe Minds Drug & Alcohol Supervisor Trained

• “Targeted Selection” Process for Interviewing

Training

• “Talent Plus” Interviewing Selection Tool Training

• Management/Supervisory Courses

• Mesaba Airlines (6 Week Course) Flight Attendant Training

• Sun Country (5 Week Course) Flight Attendant

Training

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